Building out an RPO business from your Recruitment Agency – opportunity or risk? Howard Flint, Managing Director , HG Solutions
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Building out an RPO business from your Recruitment Agency – opportunity or risk? Howard Flint, Managing Director , HG Solutions What do we mean by RPO, and are you already doing it? How to generate a good return from RPO without disrupting your core business? How to win more RPO business?
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Building out an RPO business from your Recruitment Agency – opportunity or risk? Howard Flint, Managing Director , HG Solutions
- 1. Building out an RPO from your recruitment agency Opportunity or risk?
- 2. About me 10 years global IT outsourcing 15 years recruitment outsourcing and technology 7 years leading UK RPO
- 3. In this session… • Have a look at what RPO is • Examine the opportunity • Think about the risks • Leave you with 4 considerations to maximise chances of success
- 4. Service Contract Temp Perm Contract Business Project Department Discipline RPO Entry Experienced Executive Term Success Fee Management Fee Retainer Service Levels Planning Fulfilment Onboarding Direct Supply chain Internal On-Site/ Off Site It’s a journey with people you don’t know very well, but have to get on with….
- 5. Types of RPO On Demand Full Service Project MSP Neutral Vend Extended Service
- 6. What this means… Different from your core business - handle appropriately More than one type of RPO service you can offer – pick the one that’s right for you
- 7. 6.7bn 3.5bn 2016 2021 Market opportunity …. RPO Global Growth
- 8. Why it’s important to consider RPO Easy Difficult Retained SearchGeneral Agency/Tier 1 PSL Specialist Agency/ Tier 2 Ease of Hiring Easy Difficult Retained SearchIn-House & RPO Ease of Hiring Agency PSL Exclusive Yesterday Today
- 9. The financial opportunity….. Long term recurring (predictable) revenue Higher business valuation
- 10. Why consider RPO? I can see an opportunity I can leverage the potential of my clients relationships and staff I can increase return and value It’s going to be quick and easy – solve my cash/ revenue/growth problem It will secure roles for my contingent recruiters No daily worry
- 11. The risks of launching an RPO service….. • Defocus core business • Compromise relationships with existing clients • Cost money – short term • Cause executive relationship issues
- 12. 4 considerations to maximise the likelihood of success
- 13. Consideration 1. Service Accountability - understand differences between core and RPO
- 14. Consideration 2: Type and Scope of Service - define what are you going to deliver and how?
- 15. Consideration 3. Internal Relationships – how is your core business and RPO team going to work together?
- 16. Consideration 4. Winning new business - what is your growth strategy and does it recognise a long sales lead time
- 17. Conclusion • Evaluate what you want to achieve • Understand the effort and risk • If yes - then define and plan carefully • Go for it – but be focussed and understand it’s long term
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