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New Teacher Orientation
# of teachers here         What we will
Names of other teachers
                                 be covering...

                             ●   Our company history
                             and vision.
  Audio – you ARE on mute!   ●   How to succeed as a
                             TakeLessons instructor.

ASK QUESTIONS
                             ●   What to expect next.
                             ●   Internal resources.

    Type questions here


           Notes
T                                        The tired teacher... (2005)

H   The growing family... (2004)


E


I
D
            The rocking band... (2003)
E
A
The Vision...
                        THE VISION:




To INFLUENCE and INSPIRE a generation through music!
The Value of TakeLessons:
What we do for YOU
● We spend money marketing the TakeLessons
brand with YOU in mind.
● A professional online profile gives you


credibility and anonymity.
● Online tools make it easy to manage students


and schedules.
● Experienced support counselors handle the day


to day tasks so that you don't have to!
● Friendly sales counselors know why YOU are


the right teacher for the student on the phone.
● Online marketing tools are available to give you


an edge over your competition.
● Payment collection – you won't have to ask for


another dollar ever again!
● A community of professional teachers is within


reach for advice, support, and collaborations.
Our Core Values:
The TakeLessons First Class Experience
Be Successful!




Metrics - numbers            Feedback - experience
Availability updated         Student surveys
Lessons per student          Reputation rating
Hours to mark lessons
Retention rating
                          38% of students who quit do so
                            during the first 1-3 months....what
                           can you do to keep yours pumped?
Availability Calendar –                   your ongoing availability
Must be ACCURATE at all times.
Must be confirmed ('saved') at least   once every 30 days.
If you are going to be changing locations, we need at least   30 days   notice.
Notify us ahead of time if you cannot take on more students.
Reach out to students immediately if there is a conflict.




         Your cue to update:
Use the time-off tool to


                                       Time Off
schedule gigs, appointments,
vacations, etc that conflict with
your regular availability! Just like
availability,   it must be
accurate and up to date.

Verbal/written     30 days
notice required for vacations 3
weeks or longer.


If your time off conflicts with a
scheduled student please reach
out to him/her     IMMEDIATELY
to reschedule, new students
included.


Time–off is a sign of   great
communication!
Attracting Students: Your Profile

Media, media, media!
Students need VISUAL media to CONNECT with you.
                                                             People are      54%
                                                             more likely to buy
●   Your Profile Picture: YOU, up close and smiling!
                                                                something when
●   Multiple Pictures: You can upload up to 8
                                                                they can see a
    ●   Performing, teaching, family, other hobbies...
                                                                    video!
●   Video/Audio Clips: These are IMPORTANT!
    ●   Personal introduction, performance, teaching...
    ●   A video can double your chances of getting a student.
Writing: About Me, Specialties, Lesson Details
Your introduction to your personality, passion and style.
●   Not too short, not too long: 3-4 paragraphs.
●   First person narrative: “I” statements sound approachable and relateable.
●   Show your ENTHUSIASM for music and teaching.
    ● Help students to love you by showing them who you are.


●   Beware of technical jargon – 80% are beginners!
    ● Let students of all ages know that they can master the instrument.
We're Placing a New
               TakeLessons Student With you!
Notification – When a new student is
booked you will receive an email containing:

●   Student's name and contact information.                         Click to view the...
●   Lesson start date and time.
                                                                    First Class Checklist
●   Questionnaire outlining the student's
interests, goals, and experience level.


Introduction – Give your new student a call!

●   70% of the initial impression is influenced by your tone of voice!
●   Utilize the student's questionnaire – ask specific questions!
●   Build rapport and be enthusiastic – give the student something to look forward to.


       Contacting Your Student - Contact your student and mark the link in the system
       within 48 hours of receiving the email notification.
Upcoming Lessons

Your Schedule   Lessons with assigned
                dates/times show up here.
                Click on the week to see
                which lessons are coming up.


                Lessons to be Scheduled
                Any unscheduled lessons or
                “Flex” lessons show up here.
                Lessons MUST be scheduled in
                order to be marked/paid out.



                 IMPORTANT!!
                 Do NOT teach lessons that
                 have not been scheduled in
                 advance. We cannot pay
                 you for taught lessons unless
                 we have already collected
                 payment from the student.
Giving your students a
FIRST CLASS EXPERIENCE
Customization              Motivation                   Professionalism
● One of our greatest      ● Set goals! What can your   ● Be on time.
selling points is a        student work toward?         ●Teach in a clean, quiet


customized lesson plan.    ● Utilize lesson journals.
                                                        environment.
● Ask, Listen, Apply!      ● What does this student     ● Confirm future lesson


● Different student,       need to stay motivated?      dates/times.
different needs.                                        ● Stay positive!




 “My lessons with Molly
are extremely innovative                                            12
  and cater perfectly to
                           16% of cancellations               9            3
my age and experience           are due to losing
    level as a 65 year             motivation.
     young beginner!”                                               6
Marking Lessons, Getting Paid


                                                             Missed


                                                  Complete

                                                                      Reschedule




Mark or reschedule lessons within 72 hours of the scheduled completion time.
           After 72 hours unmarked lessons are subject to forfeit.
Complete!
● After marking a lesson as complete, the journal page
will automatically pop up.
● Use the lesson journal to track progress and to


motivate and encourage your student!
● Journals keep both parents and students informed.
Missed
                                  ● Lessons canceled with less than 24 hours notice can
                                  be marked as 'missed.'
                                  ● Marking a lesson as missed sends a notification to the


                                  student stating that the lesson will not be made up.
                                  ● You will be paid the same amount for a missed lesson


                                  as a taught lesson.




        REMEMBER...

   One of our Core Values is
  “Ownership Mentality.” If you
would rather reschedule a lesson
 than mark it as missed, do it!
Reschedule
                                             ● Student – requested reschedules must be made up
                                             within the month originally scheduled.
                                             ● Lessons that are not scheduled before the month is


                                             over will expire.
                                             ● Lessons cannot be credited towards the next month's


                                             lessons except in extreme emergency




Anytime you click the clock symbol it will
lead you to the screen on the right. Here
you can reschedule/unschedule an
individual lesson, or change the reserved
time for all future lessons.
How to stay on
TOP!


   Contact students: within 48 hours of receiving the notification.
     Mark your lessons: within 72 hours of the lesson ending.
          Update your availability: at least every 30 days.

     RETAIN students to get MORE students!
Creating a Customized
Craig's List Ad




                        Send a copy of your Craig's List link to
                        contest@takelessons.com for a monthly cash prize drawing! See
                        the contest details here: http://takelessons.com/page/contest
Teacher to Teacher
                                                     These webinars will give you
      Great Teacher Profiles
                                                     ideas for ways to improve your
      http://takelessons.com/profile/OJ-S
      http://takelessons.com/profile/jerod-s         teaching and overall TL
      http://takelessons.com/profile/gaw-v           experience!
      http://takelessons.com/profile/jim-b
                                                        http://takelessons.com/page/
      http://takelessons.com/profile/nicole-o
                                                         community-webinar-teachers

      Instructor Policy Manual
      http://takelessons.com/corp/instructorPolicy
                                                     Be sure to use the
      Student Policy Manual                            Teacher Forums!
      http://takelessons.com/corp/studentPolicy
                                                     Ask questions, make contacts!
                                                        http://takelessons.com/forum
                                                              /teacher-community




...Resources..................................................
Here to HELP!




     Daniela         Jennifer W   Brittany   Jennifer P     Suzy




      Aldo             Jenna       Dana       Crystal       Bryan




(619) – 858 – 2200
                                             Hours:
info@takelessons.com
                                             M – F: 7:00 – 5:30 PST
http://facebook.com/TakeLessons              Sat: 9:00 – 4:00 PST
http://twitter.com/TakeLessons               Sun: 10:00 – 3:00 PST

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TakeLessons Teacher Orientation

  • 2. # of teachers here What we will Names of other teachers be covering... ● Our company history and vision. Audio – you ARE on mute! ● How to succeed as a TakeLessons instructor. ASK QUESTIONS ● What to expect next. ● Internal resources. Type questions here Notes
  • 3. T The tired teacher... (2005) H The growing family... (2004) E I D The rocking band... (2003) E A
  • 4. The Vision... THE VISION: To INFLUENCE and INSPIRE a generation through music!
  • 5. The Value of TakeLessons: What we do for YOU ● We spend money marketing the TakeLessons brand with YOU in mind. ● A professional online profile gives you credibility and anonymity. ● Online tools make it easy to manage students and schedules. ● Experienced support counselors handle the day to day tasks so that you don't have to! ● Friendly sales counselors know why YOU are the right teacher for the student on the phone. ● Online marketing tools are available to give you an edge over your competition. ● Payment collection – you won't have to ask for another dollar ever again! ● A community of professional teachers is within reach for advice, support, and collaborations.
  • 6. Our Core Values: The TakeLessons First Class Experience
  • 7. Be Successful! Metrics - numbers Feedback - experience Availability updated Student surveys Lessons per student Reputation rating Hours to mark lessons Retention rating 38% of students who quit do so during the first 1-3 months....what can you do to keep yours pumped?
  • 8. Availability Calendar – your ongoing availability Must be ACCURATE at all times. Must be confirmed ('saved') at least once every 30 days. If you are going to be changing locations, we need at least 30 days notice. Notify us ahead of time if you cannot take on more students. Reach out to students immediately if there is a conflict. Your cue to update:
  • 9. Use the time-off tool to Time Off schedule gigs, appointments, vacations, etc that conflict with your regular availability! Just like availability, it must be accurate and up to date. Verbal/written 30 days notice required for vacations 3 weeks or longer. If your time off conflicts with a scheduled student please reach out to him/her IMMEDIATELY to reschedule, new students included. Time–off is a sign of great communication!
  • 10. Attracting Students: Your Profile Media, media, media! Students need VISUAL media to CONNECT with you. People are 54% more likely to buy ● Your Profile Picture: YOU, up close and smiling! something when ● Multiple Pictures: You can upload up to 8 they can see a ● Performing, teaching, family, other hobbies... video! ● Video/Audio Clips: These are IMPORTANT! ● Personal introduction, performance, teaching... ● A video can double your chances of getting a student. Writing: About Me, Specialties, Lesson Details Your introduction to your personality, passion and style. ● Not too short, not too long: 3-4 paragraphs. ● First person narrative: “I” statements sound approachable and relateable. ● Show your ENTHUSIASM for music and teaching. ● Help students to love you by showing them who you are. ● Beware of technical jargon – 80% are beginners! ● Let students of all ages know that they can master the instrument.
  • 11. We're Placing a New TakeLessons Student With you! Notification – When a new student is booked you will receive an email containing: ● Student's name and contact information. Click to view the... ● Lesson start date and time. First Class Checklist ● Questionnaire outlining the student's interests, goals, and experience level. Introduction – Give your new student a call! ● 70% of the initial impression is influenced by your tone of voice! ● Utilize the student's questionnaire – ask specific questions! ● Build rapport and be enthusiastic – give the student something to look forward to. Contacting Your Student - Contact your student and mark the link in the system within 48 hours of receiving the email notification.
  • 12. Upcoming Lessons Your Schedule Lessons with assigned dates/times show up here. Click on the week to see which lessons are coming up. Lessons to be Scheduled Any unscheduled lessons or “Flex” lessons show up here. Lessons MUST be scheduled in order to be marked/paid out. IMPORTANT!! Do NOT teach lessons that have not been scheduled in advance. We cannot pay you for taught lessons unless we have already collected payment from the student.
  • 13. Giving your students a FIRST CLASS EXPERIENCE Customization Motivation Professionalism ● One of our greatest ● Set goals! What can your ● Be on time. selling points is a student work toward? ●Teach in a clean, quiet customized lesson plan. ● Utilize lesson journals. environment. ● Ask, Listen, Apply! ● What does this student ● Confirm future lesson ● Different student, need to stay motivated? dates/times. different needs. ● Stay positive! “My lessons with Molly are extremely innovative 12 and cater perfectly to 16% of cancellations 9 3 my age and experience are due to losing level as a 65 year motivation. young beginner!” 6
  • 14. Marking Lessons, Getting Paid Missed Complete Reschedule Mark or reschedule lessons within 72 hours of the scheduled completion time. After 72 hours unmarked lessons are subject to forfeit.
  • 15. Complete! ● After marking a lesson as complete, the journal page will automatically pop up. ● Use the lesson journal to track progress and to motivate and encourage your student! ● Journals keep both parents and students informed.
  • 16. Missed ● Lessons canceled with less than 24 hours notice can be marked as 'missed.' ● Marking a lesson as missed sends a notification to the student stating that the lesson will not be made up. ● You will be paid the same amount for a missed lesson as a taught lesson. REMEMBER... One of our Core Values is “Ownership Mentality.” If you would rather reschedule a lesson than mark it as missed, do it!
  • 17. Reschedule ● Student – requested reschedules must be made up within the month originally scheduled. ● Lessons that are not scheduled before the month is over will expire. ● Lessons cannot be credited towards the next month's lessons except in extreme emergency Anytime you click the clock symbol it will lead you to the screen on the right. Here you can reschedule/unschedule an individual lesson, or change the reserved time for all future lessons.
  • 18. How to stay on TOP! Contact students: within 48 hours of receiving the notification. Mark your lessons: within 72 hours of the lesson ending. Update your availability: at least every 30 days. RETAIN students to get MORE students!
  • 19. Creating a Customized Craig's List Ad Send a copy of your Craig's List link to contest@takelessons.com for a monthly cash prize drawing! See the contest details here: http://takelessons.com/page/contest
  • 20. Teacher to Teacher These webinars will give you Great Teacher Profiles ideas for ways to improve your http://takelessons.com/profile/OJ-S http://takelessons.com/profile/jerod-s teaching and overall TL http://takelessons.com/profile/gaw-v experience! http://takelessons.com/profile/jim-b http://takelessons.com/page/ http://takelessons.com/profile/nicole-o community-webinar-teachers Instructor Policy Manual http://takelessons.com/corp/instructorPolicy Be sure to use the Student Policy Manual Teacher Forums! http://takelessons.com/corp/studentPolicy Ask questions, make contacts! http://takelessons.com/forum /teacher-community ...Resources..................................................
  • 21. Here to HELP! Daniela Jennifer W Brittany Jennifer P Suzy Aldo Jenna Dana Crystal Bryan (619) – 858 – 2200 Hours: info@takelessons.com M – F: 7:00 – 5:30 PST http://facebook.com/TakeLessons Sat: 9:00 – 4:00 PST http://twitter.com/TakeLessons Sun: 10:00 – 3:00 PST