Tacha Adelphin is applying for a position and forwarding her resume highlighting over 9 years of experience driving revenue growth in kid activities and member services departments. In her most recent role as Member Services Assistant Manager, she delivered strong revenue through operations oversight, team development, and relationship building. She achieved performance targets and developed training programs to help new hires and team members succeed. She has experience managing large teams, recruiting, and using various HR systems. She looks forward to discussing how she can help meet the needs of the hiring club through her qualifications and achievements.

1. To Hiring Manager,
It is with great interest that I am forwarding my resume that outlines 9 years of extensive
experience enhancing revenue and driving growth. During my time with our company I have
held progressive responsibility within our Kid Activities Department and Member Services
Department, as you will see in my resume.
In my most recent role, Member Services Assistant Manager, I delivered strong and sustainable
revenue through proven skills in operations oversight, team development, and relationship-
building. I consider myself an adaptable professional, passionate about exceeding organizational
goals and energetic team player who works well with others. I have achieved 40.9% Retention
Rate for rolling 12-months. For the year 2016, Sugarloaf achieved a total attrition rate of
-38.48% on a goal of -40.32%, finishing at 95.4% to budget. At Sugarloaf, I was also a part of a
Regional Artistry win for Q3 for Member Services.
A few highlights of my career accomplishments include…
In each of my supervisory roles, I managed large teams and consistently achieved performance
results by using a coaching mentality to develop and motivate team members. My combination
of skills gained through work and academic experiences makes me an ideal candidate. I have
over 5 years of experience in recruiting team members to build teams and training. I have gain
knowledge of HRIS systems such as Taleo, Kronos, I-9, Background Checks, Dynamics,
Medialla, and Workday.
As an Assistant Manager for Member Services, I assisted in creating a training program that help
new hires receive proper training as well as develop skills so that team members will be success
at their jobs. The training program used different learning skills of team members so that they
could better retain policies and procedures at a high traffic club, such as Sugarloaf.
I look forward to delivering similar achievements to those outlined above with your club, as
well. Please contact me for a personal interview where we may discuss your needs and my
qualifications in greater detail. In the meantime, thank you for your consideration. I look forward
to meeting with you to discuss employment opportunities.
Sincerely,
Tacha Adelphin