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TSIA Benchmark Key Trends
Professional Services
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TSIA Membership Offers
the Unique Opportunity…
…to benchmark against industry peers
so you can identify your strengths and
pinpoint where you need improvements.
www.tsia.com
Here’s a look at 4 key research trends
from TSIA’s Professional Services Benchmark
Study that can help you make incremental
improvements to your business.
3
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Key Research Trend #1
Of professional services projects are
sold on a fixed price basis across the
industry.
Source: TSIA 2016 PS Benchmark Survey
50%
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Key Research Trend #2
Is the average net operating income
for both large and small professional
services businesses.
Source: TSIA 2016 PS Benchmark Survey
12%
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51%
Key Research Trend #3
Is the average hit ratio for the technology
professional services proposals made
over the past 12 months.
Source: TSIA 2016 PS Benchmark Survey
www.tsia.com
5%
Key Research Trend #4
Of professional services revenues, on
average, come from value realization or
adoption services, post implementation.
Source: TSIA 2016 PS Benchmark Survey
www.tsia.com
Benchmark your
professional services…
…with TSIA, and let us show
you the proven path to success.
8
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© Copyright 2016 Technology Services Industry Association
Source: 2016 TSIA Professional Services Benchmark Study
www.tsia.com
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TSIA Professional Services Benchmark Key Trends