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The State of Automation: New Trends and Insights

Precisely
Precisely
PreciselyPrecisely

Earlier this year, Precisely conducted research with ASUG to better identify how SAP customers experience digital transformations, SAP migrations, data management, and automation at their organization. One key finding? More than half of organizations say automation plays a key role in their digital transformation initiatives. In this session, we’ll take a deeper dive into the report takeaways and cover what these results mean for your business. You’ll also learn more about Precisely, our data integrity leadership, and how we help you achieve your goals with better decisions grounded in trusted data.

The State of Automation: New Trends and Insights

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Andrew Hayden | Precisely
New trends and insights
2023 State of SAP
Automation Report
A Comprehensive Survey of
Business and IT Leaders
Precisely.com/AutomationReport2023
Agenda
• Survey methodology
• Diving into the data
• Importance of automation
• Challenges of implementation
• Business benefits
• Overcoming barriers
• Identifying opportunities
• Conclusions
• About Precisely
4
Be more agile
Customer needs:
Go faster Improve the quality and
integrity of your most
important data
6

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The State of Automation: New Trends and Insights

  • 1. Andrew Hayden | Precisely New trends and insights
  • 2. 2023 State of SAP Automation Report A Comprehensive Survey of Business and IT Leaders Precisely.com/AutomationReport2023
  • 3. Agenda • Survey methodology • Diving into the data • Importance of automation • Challenges of implementation • Business benefits • Overcoming barriers • Identifying opportunities • Conclusions • About Precisely
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  • 5. Be more agile Customer needs: Go faster Improve the quality and integrity of your most important data
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  • 7. 74% Agree that automation reduces manual work and improves efficiency Key findings 55% Say automation is important/very important to digital transformation
  • 8. Diving into the data Presentation name 8
  • 9. SAP Automation Most SAP users understand the importance of automation for digital transformation
  • 10. Automation Maturity There is still a lot of room for development and growth
  • 11. Ad hoc still rules Most companies still choose automation technologies on a case-by-case basis
  • 12. Automation leadership is fragmented Most are led by SAP IT, but there are many cooks in the kitchen
  • 13. Key Takeaway •The disparity of approaches makes adoption in and of itself a challenge. •Different automation maturity levels are driven by organizational size and approaches automation. •The plethora of organizations in charge of SAP automation efforts causes SAP process automation to lag behind other application environments in enterprises.
  • 14. Implementing automation has its challenges Presentation name 14
  • 15. Complexity, lack of skills and time, and poor data quality are leading challenges
  • 16. Challenges specific to SAP master data Volume and complexity lead the challenges with SAP master data
  • 17. Key Takeaways • Analyzing the challenges associated with master data helps us understand why only 5% of companies have a high level of automation • Our experience shows these challenges can be overcome. • It takes a dedicated effort to analyze the processes currently in place for creating and managing SAP data. • With this in place, it can be relatively easy to parse the processes into related components that can be the starting point for automation.
  • 19. Key Takeaways • Organizations that have started automating SAP processes and data are seeing real business value • Most point to improved efficiency and reductions in manual, low- tier work, as plus faster responsiveness to the needs of the business. • These benefits lead to better performance in today’s competitive marketplace and happier employees performing higher-value work.
  • 20. Overcoming barriers to business process optimization and redesign Presentation name 20
  • 21. Process Barriers Complexity and customization stand in the way of process optimization
  • 22. Organizational barriers Organizational issues present a different set of barriers to optimization
  • 23. Automation Maturity reduces barriers to optimization The more mature the automation initiatives in a company, the lower the barriers to process optimization
  • 24. Key Takeaways • Many organizations still have significant barriers to overcome for redesigning SAP processes. • Complexity will continue to be the core impediment to improvements in business processes. • The struggle of priorities and budgets will remain a challenge for organizations. • However, these barriers become less impactful as organizations acquire tools, skills and experience automating SAP business processes
  • 25. Identifying business lines with the most potential Presentation name 25
  • 26. Finance tops the list Lines of business with the greatest potential to benefit from automation
  • 27. Automation success means different things to mature versus inexperienced organizations.
  • 28. Measuring success Success is defined differently depending on maturity level
  • 29. Key Takeaway • The most frequently cited business lines represent a combination of complexity and opportunity • Finance • SAP master data • Supply chain management • Procurement • Take cues for building a business case from how mature organizations measure success.
  • 31. Complexity is multidimensional Data complexity • Complexity of SAP master data records • High-volume data processes • Challenges data complexity creates for manual data entry and management processes Presentation name 31 Process complexity • Complex, data-intensive business processes involving multiple constituents are a challenge to automate • Process governance and tracking • Human-in-the-loop processes pose unique challenges for automation Organizational complexity • Multi-departmental processes • Competing business priorities • Short-term gains vs strategic initiatives
  • 32. Automation delivers value Eliminate manual processes Improve data quality and integrity Persevering with automation programs and extending lessons learned across the SAP ERP landscape will produce tangible business benefits. • Increased speed and efficiency • Improved employee satisfaction • Process governance • Integrated data stewardship • First-time right data entry Increased efficiency Agility • Simplify and streamline complex processes • Centralized management • Adapt quickly to market disruptions • Citizen developers to quickly develop or change automation solutions Presentation name 32
  • 33. The Future of Automation is Bright • The importance and value of automation is recognized • Automation growth will be driven by comprehensive strategic initiatives and the adoption of curated technology portfolios • Automating SAP master data processes will drive process reengineering in organizations • Citizen developers will lead the expansion of automation to new use cases across companies • There is widespread recognition that automation is the next stage of our digital transformation journeys Presentation name 33
  • 34. 2023 State of SAP Automation Report A Comprehensive Survey of Business and IT Leaders Precisely.com/AutomationReport2023
  • 35. Winshuttle is now part of Precisely, the leader in data integrity
  • 36. The global leader in data integrity software Our data integrity software, data enrichment products, and strategic services deliver accuracy, consistency, and context to power confident business decisions. Brands you trust, trust us Data leaders partner with us of the Fortune 100 99 Customers in more than 100 2,500 employees customers 12,000 countries Integrate Enrich Locate Verify Data Integrity Suite
  • 37. Let’s continue the conversation… Contact us Set up a 30-minute personalized demo +1-877-700-0970 “Get in touch” on www.precisely.com www.precisely.com Demos White Papers Case Studies