Enhancing IT Operations Analytics with IBM i Machine and Log Data
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IBM i systems power mission-critical applications around the world. Without integrating the vast amount of machine data generated from these critical systems into your IT Operations Analytics platform, your losing the opportunity to maximize your ITOA investment while gaining valuable operational insights. Watch this in-demand webinar to learn how to improve the availability of critical services and reduce burden on IT staff by easily integrating disconnected IBM i systems in your ITOA environment.
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Enhancing IT Operations Analytics with IBM i Machine and Log Data
- 1. Ironstream® The Full Stack Enhancing IT Operations Analytics with IBM i Machine and Log Data Ian Hartley | Senior Director, Product Management Andrew Farley | Solutions Engineer
- 2. Housekeeping Webinar Audio • Today’s webcast audio is streamed through your computer speakers • If you need technical assistance with the web interface or audio, please reach out to us using the Q&A box Questions Welcome • Submit your questions at any time during the presentation using the Q&A box. If we don't get to your question, we will follow-up via email Recording and slides • This webinar is being recorded. You will receive an email following the webinar with a link to the recording and slides
- 3. Themes • Challenges around traditional modernization approaches • Impact to business • Need for a comprehensive Observability solution • Demo of Ironstream for IT Operations Analytics
- 4. Landscape of Digital Modernization is complex
- 5. IBM i still delivers mission-critical value Over 70% organizations indicate that over half of their core business applications run on IBM i HelpSystems “2022 IBM i Marketplace survey results” 93% Of users reported that their IBM i server gives them better ROI than other servers HelpSystems “2022 IBM i Marketplace Survey Results” 43% Of users will continue to run their IBM i environment as is, with an additional 24% looking to increase their footprint HelpSystems “2022 IBM i Marketplace Survey Results”
- 6. Leading IT operations platforms lack native IBM i integration Distributed and Cloud environments IBM i Systems Online services Storage Online Shopping Cart Servers Desktops Web clickstreams Security Networks Telecoms Call detail records GPS location Messaging Databases RFID Web services Packaged applications APP Custom apps Energy meters Smartphones and devices On- premises Private cloud Public cloud IBM i
- 7. No single view of IT infrastructure Health and status of systems is unknown Operational inefficiency Limited visibility into customer experience Curbed innovation and growth Increased downtime Impact of data silos on IT teams
- 8. Digging into limited customer experience
- 9. Customer experience impacts every industry
- 10. Observability as a solution
- 11. “Observability” Gartner’s definition… “Observability is the evolution of monitoring into a process that offers insight into digital business applications, speeds innovation and enhances customer experience. Infrastructure and Operations leaders should use observability to extend current monitoring capabilities, processes and culture to deliver these benefits.” Gartner – Innovation Insight for Observability – 28 September 2020
- 12. IT Observability 3 things… 1. Visibility 2. Agility 3. IT resilience 3 pillars of Observability Logs Metrics Traces
- 13. “Optimize performance with full stack visibility, predictive intelligence and automated remediation.” 1. Observability starts with data 2. Observability gets us to answers fast 3. Observability is critical to your culture and business strategy How this relates to IT Operations Analytics Observability is a critical business investment, especially when seconds of downtime can cost millions of dollars. Performance Insights Availability Cost
- 14. Observability Delivered to Splunk Powered by Ironstream® Visibility into usage, trends, projections Better operational & business insights Identify issues & anomalies faster! Enhance customer experience
- 15. Demo
- 16. Questions?
Editor's Notes
- Port workloads to less-expensive, strategic platforms
- Talk Track: And data silos can be a big deal. Organizations can feel the impact of these data silos in several different ways. The overall problem is the lack on a true 360-enterprise view of the IT infrastructure. There is no way for IT teams to see all of the aspects of their environment and how they interact with each other, which snowballs into several other problems that can affect the time, money, and reputation of the team if something goes wrong. The health and status of these legacy systems is unknown, so if an incident occurs that involves the mainframe or IBM i it can takes teams a long time to determine that. They may even need to get an IBM systems SME or consultant involved. Requiring this extra involvement from a 3rd party is a challenge in itself due to the fact that expertise around these systems is rapidly shrinking. Even after the experts get involved, teams still need to figure out what is wrong. This results in long MTTIs (mean time to identification) and long MTTRs (mean time to resolution). These are often a metric of success for IT ops teams, so if they are very high upper levels of management may need to get involved and the team could lose support from these executives. All of these factors culminate in a mismanagement of resources. There is so much time spent trying to understand what is happening with the mainframe and IBM i that it takes away from teams actual day jobs. Not to mention all of the extra money being spent on an IBM systems SME. PURPOSE: The negative consequences of disconnection.
- But don’t take just my word for it…let’s look at what research company, Gartner says about “observability” Their definition is… READ There’s a lot in that statement…so let’s unpack it a little. And by the way…I&O…is Infrastructure and Operations
- IT operations and security use cases can all be played across these tools and platforms. Even combinations of these many different use cases. From simple visibility…to operational insights…finding issues and resolving them quickly before your customers are aware…to improving your security, compliance and audit posture. These are all possible…at your own pace…and in-line with your common or even unique requirements.