Did you know that 85 percent of consumers will never interact with a human while doing business because they prefer to use digital and self-service tools? What if we could provide you with a live and interactive experience that could get your customers the answers they need anytime, anywhere? Enter a cognitive chatbot with AI and Live Takeover capabilities. Join us for this webinar as we explore the simple, quick and easy way to add interactive functionality to your website – not only to improve customer experience, but truly exceed customer expectations. During this webinar you will: - Learn how quick and easy it is to deliver live and interactive chatbot solutions - Experience a live demonstration of the solution where a chatbot will materialize before you very eyes in minutes If you have a FAQ section on your website and would like to have it turned into a live, interactive environment, nominate your organization by entering the FAQ URL.

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11. Phase 1:
Planning
Understand market need
and solution from client
point of view.
Phase 2:
Proof of Concept
Iterative development of use
case. Refine requirements,
KPIs. Rapid testing.
Phase 3:
Go Live
Deploy use case. Analyze
results, review feedback,
optimize conversation.
Phase 4:
Controlled Growth
Expansion to additional use
cases, other teams or
business units.

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