1. 050-5636899
050-7562480
Sharjah,UAE
tasawarbokhari18@yahoo.com
SYED TASAWAR HUSSAIN BOKHARI
CAREER SYNOPSIS: A competent Science graduate with over 10yrs of experience in Credit & Risk
Management in Banking Sector, presently serving in UAE largest private sector bank
worked as Senior Disbursement Officer / Senior Operation Officer and Senior Recovery
Officer. (Received certification for Cross Product Training (Cards / Loans) – Credit
Analyst)
Honed skills inrelationship management as well as exceptional team management
abilities to cut across the organizational levels and accomplish targets.
Good analytical skills and exposure to banking software Fin One / Vectus / Banksys /
Select / Flex cube. Well versed with Excel.
EXPERIENCE: Professional Experience: 10 yrs
Mashreq Bank - June 2004 till Date
1. Credit Card Disbursement / Documentation Mashreq Bank Dubai UAE
Profile:
1. Check physical documents available in file as per MB documentation grid prior to
approve and approved the credit limit on system.
2. Highlight the Credit Evaluation issues and update the system accordingly.
3. Check & verify all documents available in file as per approved product policy.
4. Check the limit assigned by CE in system.
5. Post the balance transfer entries through designated system (SWIFT).
6. Recheck the Black list customers through Referral List
7. Review the all valid documents before process the application
8. To check and Monitor the authenticity of the auto loans and cards processed in the Unit
effectively ensuring that all financial and non-financial parameters are adhered with
proper signoff in every stage
9. Managing and monitoring the daily activities and issues related to card operations to
control units work and solve any issues raised.
2. Collection Officer, Recovery & Collection Department Mashreq Bank Dubai
UAE
Profile:
1. Calling delinquent customers to recover payments of Credit Cards.
2. Meeting customers who walk in to settle their dues.
3. Handling collections related enquires over the telephone.
4. Preparing and arranging police cases.
5. Attending to daily correspondence independently
6. Managing the settlements on the Total Outstanding of the Loans
7. Managing holds on the Accounts.
8. Managing Blocking and Cancellations of Credit Cards.
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3. CST Process, Recovery & Collection Department Mashreq Bank Dubai UAE
Profile:
Handling Write Offs / Settlement / MB Recon / NRDF Recon / EOSB / Voucher
Processing / Credit Shield / Insurance / Satwa Yard.
4. Senior Recovery Officer, Recovery & Collection Department Mashreq Bank
Dubai UAE
Profile:
Handling Police Case Filling (Legal).
CHQ presenting.
MIS updation.
Report Generation. (Daily/Weekly/Monthly)
ACHEIVEMENTS
KEY CONTRIBUTION:
: Received STAR OF CST TROPHY for the best performance in October ‘13 & again
received STAR Of CST (Customer Centric Award) AWARD
Received Monthly ‘Extra Mile’ awards in January ‘13 till July ‘13
Certificate of Excellence on Best Performer - Collection Support – September ‘12
Certificate of Excellence on Best Performer Collections Support in February ‘12
Gold Star Certificate Received in the Recognition of his Contribution as member of the
team, Group Head Trophy 2011 – Risk Management
Certificate of Achievement in Recognition of his Performance in the CCRD Unit – July
‘10
Certificate of Participation in Recognition of the Successful Completion of Mashreq
Collection Professionals Program – February ‘10
Received the SPOT REWARD in the recognition of excellence in performance for
Etisalat Credit Card - August ‘08
Ensured achievements of satisfactory rating in all internal and external Audits.
‘Extra Mile’ award in the 2nd Quarter of Credit Initiation & Compliance to achieve the
Highest Productivity – June ‘06
‘Extra Mile’ award in the 3rd Quarter of Credit Initiation & Compliance for being the
Best Analyst – August ‘07
Analyze quantitative and qualitative data to solve technical problem.
Communicate effectively in English (Oral and written).
Interact easily with colleagues’ working in a team to achieve a common objective, also
showing a great level of interpersonal skills to participate in adding value.
Interact with senior managers, director and entrepreneurs on strategic issues related
to business development and operations management.
Show leadership skills through delegation, accountability and enhancing skills
development for future growth.
Work effectively under pressure and remaining focus on important goals.
To handle multi tasks in operation by planning and ensuring top priorities are achieved
within the given deadlines.
Identify consumer behavior and developing marketing plan for potential segments.
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EDUCATIONAL
QUALIFICATION
MCS – PAK LAWRANCE COLLEGE SHADMAN LAHORE, PAKISTAN
BSC - PUNJAB UNIVERSITY LAHORE, PAKISTAN
FSC – ISLAMIA COLLEGE CIVIL LINES LAHORE, PAKISTAN
MATRIC – JOHN MACDONALD HIGH SCHOOL LOWER MALL LAHORE, PAKISTAN
BANKING COURCES ISLAMIC BANKING
BUSINESS EXCELLENCE
UAE COMMERCIAL LAW
RETAIL CREDIT POLICY
ANTI MONEY LAUNDERING
BUSINESS OBJECTS
EXTRA
QUALIFICATION
Diploma of Air Ticketing and Reservation Domestic & International from Lahore, Pakistan
SOFTWARE
PROFICIENCY
Windows 95, 98, 2000, Me, XP, VISTA, 7 & 8
Microsoft Office Suite (Word, Excel, PowerPoint, Access)
PERSONAL DETAILS Date of Birth : 8th August 1972
Civil Status : Married
Language Known : English, Urdu, Punjabi & Hindi
Visa Status : Employment
Sponsor : Injaz (Subsidiary of Mashreq)
REFERENCES Will be provided on Request.