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QUALITY
COUNCIL
OF INDIA
Quality, Accreditations & Beyond
Winds of Change
Dr. Atul Mohan Kochhar
MD, DNB, MNAMS, FAAD
CEO NABH
The NABH Experience
24th July 2020 ceo@nabh.co 2
Adapting to the New Normal - Challenges & Opportunities
Quality, Accreditations & Beyond
Winds of Change
NABH
PAST PRESENT FUTURE
Inception of India’s Quality Infrastructure dates back to 1947
24th July 2020 3ceo@nabh.co
The Indian Ecosystem for Accreditation
About QCI
 Set up in Jan 1997 by the Government of India with
ASSOCHAM, CII & FICCI
 QCI is an independent autonomous organization under
the Department for Promotion of Industry and Internal
Trade (DPIIT), Ministry of Commerce & Industry, Govt.
of India.
 QCI was established as the National Accreditation
Body and to lead a quality movement by undertaking a
National Quality Campaign
 Chairman of QCI is appointed by the Hon’ble Prime
Minister of India
QCI Leadership
Dr. R. P. Singh
Secretary General
QCI Mandate
 Provide Accreditation Framework in the country
 Spread quality movement in India
 Provide right and unbiased information on Quality &
related Standards
 Represent India’s interest in International fora.
 Help establish quality of Indian products & services24th July 2020 4ceo@nabh.co
SPECIAL PROJECTS GROUP
QUALITY
PROMOTIONACCREDITATION
NBQP
National Board
for
Quality
Promotion
NABL
National
Accreditation
Board for
Testing and
Calibration
Laboratories
NABH
National
Accreditation
Board for
Hospitals and
Healthcare
Providers
NABET
National
Accreditation
Board for
Education and
Training
NABCB
National
Accreditation
Board for
Certification
Bodies
Secretariat
Council
PPID
Project
Planning and
Implementation
Division
PADD
Project
Analysis and
Documentation
Division
ZED
Zero Defect
and Zero Effect
Division
Secretary General
Governing Body
QCI : Organization Structure
524th July 2020 ceo@nabh.co
Asia Pacific
Accreditation
Cooperation
International
Accreditation
Forum
International
Laboratory
Accreditation
Cooperation
6
BENEFITS
• International Equivalence & Acceptance of Accredited Certificates /
Reports
• Assurance of quality
• Facilitates Trade
QCI through it Boards has signed Multilateral Mutual Recognition Arrangements MRAs)
NABH - Signatory to ISQua, ASQua
NABL - Signatory to APAC MRA since 2000
International
Society for
Quality in
Healthcare
International
Society for
Quality in
Healthcare
24th July 2020 ceo@nabh.co
28-07-2020
2
Many Government Ministries, Regulators rely on Accreditation. Some of them are...
Government, Regulators & Industry Rely on Accreditation in India
Commerce &
Industry
PowerPetroleum &
Natural Gas
Civil Aviation Electronics & IT Agriculture
Road Transport &
Highways
Home Affairs
New & Renewable
Energy
MSME
AYUSH
Textiles
DCGI / CDSCO FSSAI
Health & Family
Welfare
PNGRB BEE Bureau of Indian
Standards
Food Processing
CPCB
Reliance
Industries
APEDA
Coal India
… and many more24th July 2020 7ceo@nabh.co
The QCI Voluntary Certification Schemes
Food and Agriculture Practices
IndGAP SAARCG.A.P.
IndiaGHP &
IndiaHACCP
Agriculture Agriculture Hygiene
Q Mark
Food
Quality
Healthcare Products and Professionals
VCSMPP AYUSH Mark VCS-TCHP
Health
Professionals
AYUSH
Medicines
Medicinal
Plant
IBSC
Skills
Q
STAR
Geographical
Indications
RPAS /
Drones
Civil
Aviation
Yoga
Different
Industry Sectors
VCSYP
Security
Agencies
RMCPCS VCS-LSP ICMED
Ready Mix
Concrete Plants
Lead Safe
Paints
Medical
Devices
ZED
Industry
Rating
Industry Other Schemes
Under development
24th July 2020 8ceo@nabh.co
Accredits Testing, Calibration & Medical Laboratories, Reference Material Producers and Proficiency Testing
Providers based on International Standards (ISO/IEC 17011)
Testing Laboratories
NABL | NATIONAL ACCREDITATION BOARD FOR TESTING AND CALIBRATION LABORATORIES
9
WAY FORWARD
Scaling up Quality in 100,000+
laboratories.
• Biological
• Chemical
• Electrical
• Electronics
• Fluid-Flow
• Mechanical
• Non-Destructive Testing
• Optical and Photometry
• Radiological
• Thermal
• Forensic
Calibration Laboratories
• Electro-Technical
• Mechanical
• Radiological
• Thermal
• Optical
• Fluid-Flow
• Clinical Biochemistry
• Clinical Pathology
• Cytogenetics
• Cytopathology
• Haematology & Immuno-
haematology
• Histopathology
• Microbiological & Serology
• Nuclear Medicine (in-vitro)
Medical Laboratories
• Testing
• Calibration
• Medical
• Inspection
PT Provider
RM Producers
Chemical Composition
Biological and Clinical Properties
Physical Properties
Engineering Properties
nabl-india.org
24th July 2020 ceo@nabh.co
NABH | NATIONAL ACCREDITATION BOARD FOR HOSPITALS AND HEALTHCARE PROVIDERS
Accredits and certifies Hospitals, Healthcare Providers, Blood Banks, & allied institutions, and, educates
and trains for quality and patient safety in provision of healthcare
ACCREDITATION CERTIFICATION EMPANELMENT
• Hospitals, AYUSH Hospitals
• Medical Imaging Services
• Eye Care Organizations
• PHC/SHC, Blood Banks
• Panchkarma clinics
• Clinical Trials Accreditation
Program (Investigators, Ethics
Committee, Trial Sites)
• CGHS Empanelment
• ECHS Empanelment
2800+ Empanelment
• Entry Level Standards
• Medical Laboratory
• Emergency Department
• Nursing Excellence
6,400+
Accreditations &
Certifications
10
WAY FORWARD
Scaling up Quality in 100,000+
hospitals, SHC/PHCs, and
other medical establishments.
24th July 2020 ceo@nabh.co
NABH Global Recognition
NABH has been granted accreditation
as an organization by ISQua
NABH is an institutional member as well
as a Board member
This is second cycle of Re-accreditation
(from 2016 to July 2021)
This is to certify that a twelve (12) month award
extension has been granted to
National Accreditation Board for Hospitals
and Healthcare Providers (NABH)
Accreditation of this organisation is valid until
July 2021
Certificate of Accreditation
24th July 2020 ceo@nabh.co 11 24th July 2020 ceo@nabh.co 12
2020
28-07-2020
3
24th July 2020 ceo@nabh.co 13
Accreditation Standards for Hospitals,
5th
Edition
National Accreditation Board for
Hospitals and Healthcare Providers
(NABH)
April 2020 April 2024
24th July 2020 ceo@nabh.co 14
Adapting to the New Normal - Challenges & Opportunities
24th July 2020 ceo@nabh.co 15
Adapting to the New Normal - Challenges & Opportunities
24th July 2020 ceo@nabh.co 16
24th July 2020 ceo@nabh.co 17
Adapting to the New Normal - Challenges & Opportunities
24th July 2020 ceo@nabh.co 18
28-07-2020
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24th July 2020 ceo@nabh.co 19 24th July 2020 ceo@nabh.co 20
Adapting to the New Normal - Challenges & Opportunities
24th July 2020 ceo@nabh.co 21
Adapting to the New Normal - Challenges & Opportunities
24th July 2020 ceo@nabh.co 22
24th July 2020 ceo@nabh.co 23 24th July 2020 ceo@nabh.co 24
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24th July 2020 ceo@nabh.co 39 24th July 2020 ceo@nabh.co 40
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24th July 2020 ceo@nabh.co 51 24th July 2020 ceo@nabh.co 52
24th July 2020 ceo@nabh.co 53
QUALITY: SAFETY: WELLNESS
24th July 2020 54ceo@nabh.co

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Dr.Atul M Kochhar - Quality Accreditation & Beyond - Winds of Change

  • 1. 28-07-2020 1 QUALITY COUNCIL OF INDIA Quality, Accreditations & Beyond Winds of Change Dr. Atul Mohan Kochhar MD, DNB, MNAMS, FAAD CEO NABH The NABH Experience 24th July 2020 ceo@nabh.co 2 Adapting to the New Normal - Challenges & Opportunities Quality, Accreditations & Beyond Winds of Change NABH PAST PRESENT FUTURE Inception of India’s Quality Infrastructure dates back to 1947 24th July 2020 3ceo@nabh.co The Indian Ecosystem for Accreditation About QCI  Set up in Jan 1997 by the Government of India with ASSOCHAM, CII & FICCI  QCI is an independent autonomous organization under the Department for Promotion of Industry and Internal Trade (DPIIT), Ministry of Commerce & Industry, Govt. of India.  QCI was established as the National Accreditation Body and to lead a quality movement by undertaking a National Quality Campaign  Chairman of QCI is appointed by the Hon’ble Prime Minister of India QCI Leadership Dr. R. P. Singh Secretary General QCI Mandate  Provide Accreditation Framework in the country  Spread quality movement in India  Provide right and unbiased information on Quality & related Standards  Represent India’s interest in International fora.  Help establish quality of Indian products & services24th July 2020 4ceo@nabh.co SPECIAL PROJECTS GROUP QUALITY PROMOTIONACCREDITATION NBQP National Board for Quality Promotion NABL National Accreditation Board for Testing and Calibration Laboratories NABH National Accreditation Board for Hospitals and Healthcare Providers NABET National Accreditation Board for Education and Training NABCB National Accreditation Board for Certification Bodies Secretariat Council PPID Project Planning and Implementation Division PADD Project Analysis and Documentation Division ZED Zero Defect and Zero Effect Division Secretary General Governing Body QCI : Organization Structure 524th July 2020 ceo@nabh.co Asia Pacific Accreditation Cooperation International Accreditation Forum International Laboratory Accreditation Cooperation 6 BENEFITS • International Equivalence & Acceptance of Accredited Certificates / Reports • Assurance of quality • Facilitates Trade QCI through it Boards has signed Multilateral Mutual Recognition Arrangements MRAs) NABH - Signatory to ISQua, ASQua NABL - Signatory to APAC MRA since 2000 International Society for Quality in Healthcare International Society for Quality in Healthcare 24th July 2020 ceo@nabh.co
  • 2. 28-07-2020 2 Many Government Ministries, Regulators rely on Accreditation. Some of them are... Government, Regulators & Industry Rely on Accreditation in India Commerce & Industry PowerPetroleum & Natural Gas Civil Aviation Electronics & IT Agriculture Road Transport & Highways Home Affairs New & Renewable Energy MSME AYUSH Textiles DCGI / CDSCO FSSAI Health & Family Welfare PNGRB BEE Bureau of Indian Standards Food Processing CPCB Reliance Industries APEDA Coal India … and many more24th July 2020 7ceo@nabh.co The QCI Voluntary Certification Schemes Food and Agriculture Practices IndGAP SAARCG.A.P. IndiaGHP & IndiaHACCP Agriculture Agriculture Hygiene Q Mark Food Quality Healthcare Products and Professionals VCSMPP AYUSH Mark VCS-TCHP Health Professionals AYUSH Medicines Medicinal Plant IBSC Skills Q STAR Geographical Indications RPAS / Drones Civil Aviation Yoga Different Industry Sectors VCSYP Security Agencies RMCPCS VCS-LSP ICMED Ready Mix Concrete Plants Lead Safe Paints Medical Devices ZED Industry Rating Industry Other Schemes Under development 24th July 2020 8ceo@nabh.co Accredits Testing, Calibration & Medical Laboratories, Reference Material Producers and Proficiency Testing Providers based on International Standards (ISO/IEC 17011) Testing Laboratories NABL | NATIONAL ACCREDITATION BOARD FOR TESTING AND CALIBRATION LABORATORIES 9 WAY FORWARD Scaling up Quality in 100,000+ laboratories. • Biological • Chemical • Electrical • Electronics • Fluid-Flow • Mechanical • Non-Destructive Testing • Optical and Photometry • Radiological • Thermal • Forensic Calibration Laboratories • Electro-Technical • Mechanical • Radiological • Thermal • Optical • Fluid-Flow • Clinical Biochemistry • Clinical Pathology • Cytogenetics • Cytopathology • Haematology & Immuno- haematology • Histopathology • Microbiological & Serology • Nuclear Medicine (in-vitro) Medical Laboratories • Testing • Calibration • Medical • Inspection PT Provider RM Producers Chemical Composition Biological and Clinical Properties Physical Properties Engineering Properties nabl-india.org 24th July 2020 ceo@nabh.co NABH | NATIONAL ACCREDITATION BOARD FOR HOSPITALS AND HEALTHCARE PROVIDERS Accredits and certifies Hospitals, Healthcare Providers, Blood Banks, & allied institutions, and, educates and trains for quality and patient safety in provision of healthcare ACCREDITATION CERTIFICATION EMPANELMENT • Hospitals, AYUSH Hospitals • Medical Imaging Services • Eye Care Organizations • PHC/SHC, Blood Banks • Panchkarma clinics • Clinical Trials Accreditation Program (Investigators, Ethics Committee, Trial Sites) • CGHS Empanelment • ECHS Empanelment 2800+ Empanelment • Entry Level Standards • Medical Laboratory • Emergency Department • Nursing Excellence 6,400+ Accreditations & Certifications 10 WAY FORWARD Scaling up Quality in 100,000+ hospitals, SHC/PHCs, and other medical establishments. 24th July 2020 ceo@nabh.co NABH Global Recognition NABH has been granted accreditation as an organization by ISQua NABH is an institutional member as well as a Board member This is second cycle of Re-accreditation (from 2016 to July 2021) This is to certify that a twelve (12) month award extension has been granted to National Accreditation Board for Hospitals and Healthcare Providers (NABH) Accreditation of this organisation is valid until July 2021 Certificate of Accreditation 24th July 2020 ceo@nabh.co 11 24th July 2020 ceo@nabh.co 12 2020
  • 3. 28-07-2020 3 24th July 2020 ceo@nabh.co 13 Accreditation Standards for Hospitals, 5th Edition National Accreditation Board for Hospitals and Healthcare Providers (NABH) April 2020 April 2024 24th July 2020 ceo@nabh.co 14 Adapting to the New Normal - Challenges & Opportunities 24th July 2020 ceo@nabh.co 15 Adapting to the New Normal - Challenges & Opportunities 24th July 2020 ceo@nabh.co 16 24th July 2020 ceo@nabh.co 17 Adapting to the New Normal - Challenges & Opportunities 24th July 2020 ceo@nabh.co 18
  • 4. 28-07-2020 4 24th July 2020 ceo@nabh.co 19 24th July 2020 ceo@nabh.co 20 Adapting to the New Normal - Challenges & Opportunities 24th July 2020 ceo@nabh.co 21 Adapting to the New Normal - Challenges & Opportunities 24th July 2020 ceo@nabh.co 22 24th July 2020 ceo@nabh.co 23 24th July 2020 ceo@nabh.co 24
  • 5. 28-07-2020 5 24th July 2020 ceo@nabh.co 25 24th July 2020 ceo@nabh.co 26 24th July 2020 ceo@nabh.co 27 24th July 2020 ceo@nabh.co 28 24th July 2020 ceo@nabh.co 29 24th July 2020 ceo@nabh.co 30
  • 6. 28-07-2020 6 24th July 2020 ceo@nabh.co 31 24th July 2020 ceo@nabh.co 32 24th July 2020 ceo@nabh.co 33 24th July 2020 ceo@nabh.co 34 24th July 2020 ceo@nabh.co 35 24th July 2020 ceo@nabh.co 36
  • 7. 28-07-2020 7 24th July 2020 ceo@nabh.co 37 24th July 2020 ceo@nabh.co 38 24th July 2020 ceo@nabh.co 39 24th July 2020 ceo@nabh.co 40 24th July 2020 ceo@nabh.co 41 24th July 2020 ceo@nabh.co 42
  • 8. 28-07-2020 8 24th July 2020 ceo@nabh.co 43 24th July 2020 ceo@nabh.co 44 24th July 2020 ceo@nabh.co 45 24th July 2020 ceo@nabh.co 46 24th July 2020 ceo@nabh.co 47 24th July 2020 ceo@nabh.co 48
  • 9. 28-07-2020 9 24th July 2020 ceo@nabh.co 49 24th July 2020 ceo@nabh.co 50 24th July 2020 ceo@nabh.co 51 24th July 2020 ceo@nabh.co 52 24th July 2020 ceo@nabh.co 53 QUALITY: SAFETY: WELLNESS 24th July 2020 54ceo@nabh.co