Let's explore 5 reasons why call center needs cloud-hosted predictive dialer software for resolving their critical challenge.

1. Reasons Why Contact Centers Need
Hosted Predictive Dialer5

2. Call centers continuously face critical challenges
like improving agent productivity, efficiency and,
ultimately, the sales and revenue.
So, how to overcome these challenges and maximize
successful connections with the customers?

3. Hosted Predictive Dialer
The best solution
for resolving all these challenges
for your call center

4. A Predictive dialer can
connect the call with the
most potential customer
that generate revenue.
1
Why
Predictive
Dialer?
It cuts down the time
required in manual
dialing.
2
It dials to customers by
picking the most appropriate
time-zone, location, and
demographics of the
customer.
3

5. Predictive dialer uses predictive
statistical analytics to determine
if a particular agent is available.
So, the agent doesn’t have to wait
for the calls to get connected,
thus helps save agent’s time.
1. Saves Time

6. 2. Reaching the Right
Customer
As predictive dialer eliminates delays
caused by call waiting, no-answer, re-
dialing, and disconnections. Thus, all
the wrong numbers are left out, and
only right ones are connected.

7. Agents don’t have to do data mining
about customer’s preferences &
choices. Predictive dialer features like
call back, call recording and
information available in the CRM help
agents convert more leads into
customers.
3. Sales Acceleration

8. 4. CRM Integration
A predictive dialer can easily
integrate with CRM software and
makes each information handy for
the agents.
Customer service representatives
can better understand customer
requirement and can better
address their issues, thus better,
customer service.

9. Predictive dialers with CRM
integration requires no additional
cost for telecom hardware.
Eliminated dead time can further
lead to the reduction in cost.
5. Lower Costs

10. About Us
6C Dialer is one stop solution for
all your communication needs from
Hosted Predictive Dialer, Call Center
Solutions to Voice Broadcasting and VoIP
services.
For more information, visit:
www.6cdialer.com
or call at tel: 1-833-333-9222

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