1. SUSAN@BCMGT.BIZ SUSANRIGSBY3 270-590-6919 LINKEDIN.COM/IN/SUSAN-
RIGSBY-359255127
SR
OBJECTIVE
To use my talents, passions, and
experience to connect individuals and
families to services that empower and
improve quality of life factors
SKILLS
Passionate and Practiced Advocate with
Person-Centered Focus
Also:
Self-Starter
Team Builder
Networking Skills
More than 10-Year’s-Experience
Proficient in Office Operating Systems
and Mobile Technology
Staying Current on Evidence-Based
services and supports that work!
SUSAN RIGSBY
FAMILY & INDIVIDUAL SUPPORT PROFESSIONAL – PASSIONATE &
PRACTICED ADVOCATE WITH A PERSON-CENTERED FOCUS
EXPERIENCE
CASE MANAGER • BARROWMAN CASE MANAGEMENT • FEBRUARY 2016 TO
PRESENT
Connecting individuals to needed services within the Medicaid waiver programs;
Understanding the individual’s mode of communication and advocating for his/her
individual values, hopes and dreams; Assessing the need for assistive technology; Applying
for supports and services; Finding the means to fund the needs; Monitoring and
modifying services and supports to meet the individual needs while ensuring safety,
quality, and effectiveness
MANAGING EDITOR & FOUNDER • BARREN RIVER AUTISM SPECTRUM
DISORDER GROUP • OCTOBER 1999 TO JULY 2003
Networked with families and individuals within the ASD community; Served on the
Kentucky Autism Consortium to advocate on a state level; Interviewed families and
service providers – wrote articles describing the life and challenges of the family and
individual, provided information about the services already in place and new innovations-
provided hope; Public Speaking to engage community in creating services where needs
were evident; Created the monthly newsletter for a list of 79 families within the region;
Served as a liaison between families, schools and service providers
CLINICIAN II • KENTUCKY CFC/DCBS/ DIVISION OF PROTECTION &
PERMANENCY • MAY 1997 TO JULY 2003
Caseworker for families and children within the state statutes defining child and adult
protective services; Professional testimony in a court setting on a regular basis; Worked
with Police, EMS, Commonwealth’s and County Attorney, other community agencies;
Served on a specialty unit with the Cabinet’s Attorney to problem-solve for difficult cases
BEHAVIOR TECHNICIAN & DIRECT SUPPORT PROFESSIONAL • PANORAMA-
RESCARE • OCTOBER 1994 TO DECEMBER 1996
Provided quality care to individuals with disabilities in the most integrated setting for the
time and assisting in individual program development to support persons in gaining
independent living skills; assisted with caregiving and activities of daily living

2. SUSAN@BCMGT.BIZ SUSANRIGSBY3 270-590-6919 LINKEDIN.COM/IN/SUSAN-
RIGSBY-359255127
2
EDUCATION
BACHELOR OF ARTS IN EDUCATION • GRADUATED 1996 • WKU
Coursework included Developmental Psychology and Field Work in Big Brothers/Big
Sisters after school programs at the Housing Authority; Completed 4 month Internship
at a school with a high population of Title I disadvantaged students; Developed strong
interest in social work field from these experiences
TRAININGS • 2015-2016 • COMMUNITY OPTIONS/BARROWMAN CM
DDID- Crisis Prevention & Intervention Trainer
Dr. Susan Vaught Training – Working with Personality Disorder & Role of Therapy in
Treatment
Gail Dibrell – Supports for Community Living Policy Manual
DDID – Case Management Training
DDID – College of Direct Support Trainings
VOLUNTEERING
Adult Literacy Program – Lexington Public Library 1991-1992
Alzheimer’s Day Program – Lexington KY 1991-1992