Surendra Singh is seeking a Warehouse Operations Manager position, bringing 10 years of experience in supply chain management, retail, and telecom. He has a proven track record of managing warehouse operations, including inventory control, dispatching orders, and maintaining reports and metrics. Singh's most recent role was as Ecommerce Warehouse Operation Manager for Reebha Online LLP, where he oversaw warehouse operations for their e-commerce business on various marketplaces.

1. SURENDRA SINGH
H.No.-70-C/2, Block-B AmritPuri,
Near ISCKON Temple, East of Kailash
New Delhi-110065
Contact No: 9953510164, 08477864611
E-MAIL -rananimolia@gmail.com,
OBJECTIVE
Seeking Warehouse Operations Manager position thatwill enable me to challenge myskills and talents while making
tremendous contributions to company. .
Summary:
As aManagerwith 10years’ experience in Supply chain Management, Retail &Telecom industry. I am capable to
working under pressure and have people orientation.
Strong Interpersonal written & verbal communicator and can manage the balance of manpower, processed and
technology to improve employee productivity. Handling all aspects of customer interface including issues related to
Invoice value, relationship management, marketing& collection.
Educational Qualifications:-–
10+2 fromfrom Allahabad Board.
B.Sc. honors From M.J.P.R.U. Bareilly University.
Technical Qualification:- One Year Computer Diploma in (MS Office, DTP & Tally (7.2) from MTECH Delhi.
Working Experience In Supply Chain Management
Currently working (May 2014 To Present) with Reebha Online LLP As a Sister Concern Of Delhi Haat Craft Cottage
Industries. They are selling our product through Flipkart, Amazon, Snapdeal, Paytm, Limeroad, Craftsvilla and other
Marketplace on Domestics & Global Level. Situated at Okhla Ph-3 New Delhi-110020. My Profile described as below-
Designation: Ecommerce Warehouse Operation Manager
To looking after overall E-commerce parties of company for Footwear, Garments, Jewelry, Handicraft &
Accessories. Also Taking care of project as Modern Retail & Franchisee.
Ecommerce sell through various Marketplace portals.Ensure that all the products are listed by E-commerce
executives correctly on all channels.
Maintaining proper & timely Dispatches and try to minimize the Inventory carrying cost by following Just in time.
Monitoring Inventory at Retail stores and Warehouse& ensuring smooth supply chain based on demand forecasting
for Brand by projecting consumer demand.
Performing the task of backend operation in business & commercial department with respect to payment, credit limit
and maintaining MIS.
Arrange Weekly interaction with the warehouse team on their weekly tour, assist them in overcoming any shortfalls
& motivate them.
To Hire the service providers i.e. courier/cargo, transporter, third party logistics & supply Agreement.
Merchandise planning & Seasonal planning by accessing and forecasting the future inventory levels at each store
level and Warehouse level i.e. including style, color, shape, look, product preferences.
Updating higher management with daily, weekly & monthly progress reports i.e. Inventory Turnover report, Daily
sales, Target projections, Aging etc.
(2)Worked With Fashos.com (Retail-Ecommerce) - 1 Nov 2012 to May 2014
Situated (370, Patparganj Industrial Area New Delhi-110092.It is an E-Commerce Business.
Responsible for the following aspects of the supply chain: sourcing, purchasing, transport, warehousing and
distribution.
Designation-Purchasing & Logistics Executive
Profile:-
Managing Vendor Management of Shoes & purchase orders along with procurement invoicing and handling.

2. Dispatching Sales orders as per customer schedule & getting delivery them to individual customer.
Maintaining all document related stock and inward/outward / storing of material.
Update inventory on Fashos panel.
To do cycle count on daily basis Physical stock verification variance.
Timely MIS related to Logistics.
Coordination & communication with Dealers & division regarding dispatches & Purchasing.
(1) Heaven and Home India PVT. LTD.( Retail- Ecommerce) - 21 Feb 2012 to till 30 Nov 2012)
Designation- Warehouse Executive
Heaven andHome India PVT. LTD. as a “Warehouse/Dispatch Executive” Situated (D72 Okhla Industrial Area
Phase-1st New Delhi-110020. There is an E-Commercial Business.
Job Description:-
Inventory control - Maintaining all document related stock and inward/outward / storing of material.
To do cycle count on daily basis. Physical stock verification / variance.
Dispatching consignments as per customer order & schedule.
Timely MIS relating to Logistics.
Coordination & communication with Dealers & division regarding dispatches.
Supervision of Incoming and outgoing stocks into the Warehouse.
Visual inspection of stock received for damages and raising.
Proper storing as per stickling norms.
Screening the Chillan’s and forming Route for transportation.
Requisition for vehicles accordingly and coordination with transporters for the same.
Ensures necessary PDI is done for customers replacements and coordinating with service team for the
replacements.
Verifying Delivery address, phone no. for individual customers and Verifying any commitments given to
individual customers and dealers.
Coordination with Authorities in Check posts / State borders to sort out issues of truck hold-ups or other
associated problems.
(4) Exclusively.com&Sher Singh.Com (Retail- Ecommerce)18 May 2011 to 17 Feb 2012
Designation- Warehouse Executive/Fulfillment Executive:
Exclusively Logistics India PVT. LTD. as “Shipping Executive/Fulfillment Executive “Situated (D3 Okhla Industrial
Area Phase-1st New Delhi-110020. There is E-Commercial Business.
Responsible for the following aspects of the supply chain: sourcing, purchasing, transport, warehousing and
distribution. Also involved in identifying and implementing initiatives to reduce the overall supply chain cost base.
Job Profile
Inventory control - Maintaining all document related stock and inward/outward / storing of material.
To do cycle count on dailybasis.Physical stock verification / variance.
Dispatching consignments as per customer order & schedule.
Shipping International orders through thesecourier company (UPS/FedEx/DHL) & fulfillmentthem
inMagnetosoftware.
Maintaining Courier Airway bill Dispatched Report.
Reconciliation and handover to courier partners.
Preparing Commercial Shipment and Invoice as per custom requirement for these courier UPS, FedEx and DHL.
Preparing paperwork and coordination for quality rejected products and return to vendors at all India level.
Updating brokerage shipment detail and reconciliation invoice value percentagefrom courier partner and insurance
partner.
Updating delivery status for all courier partners and updating of MIS.
(5) TNT EXPRESS PVT. LTD. & SPEEDAGE LOGISTICS-(04 April 2008 to 11 May2011)
Situated Okhla-32 industrial EstatePh-3rdNew Delhi-110020 India, As a International Courier Company & Surface
Express.
Designation-Operation/Finance Executive
Job Profile:-
Maintaining of daily basis Reports Mis,Concount Report, RP Report, WSreport Maintaining of daily Pending Un-
Batched Report.
Consignment Data entry on daily basis into system.
Rate set up for Standard Tariff& Personalized tariff.

3. Maintaining of Uninvoiced Shipments report.
Tracking of system rejected shipments & close too.
Solution for all types of billing& collection quarries.
Prepare to Cargo Billing/WEFBilling (World Economy Express Freight) & Life science Billing. (WHO Billing).
Looking surface shipments (Freight to collect &Cash on Delivery shipments) & also get delivery.
Strong follow up & Proper Interaction with other department
(6) Kamson Marketing Pvt. Ltd. OCT 2007 to APRIL 2008
Professional Experiences in Telecom Industry:
Situated E-150, SEC-20, and NOIDA AS A TATA INDICOM CALL CENTRE) is a collection agency, which
recovered the dues of TATA INDICOM, from their customers. TataIndicom portfolio L-0 & L-1 Bucket here.
Job Profile
Responsible for a team size of 50+ Agents & 4 Team Leaders.
My Key Responsibility was Service delivery in terms of SLA’s (Sales and Collections) and Revenue in the center.
Responsibilities include ensuring the target of the process is met at all times,MIS, meeting Service Level
Agreements and manage Client Relationships.
Responsible for the generation and updating of the Daily Revenue and forecast manpower for the Process.
Manage leave / attrition for the process.
Interaction with the Client on process-related issues (work flow, technical issues,etc.)
Daily maintain DIB, MIS and TATA CRM programming.
Maintain Receipt Record & Monthly Receipt Reconciliation.
Daily payment collection Deposition.
Maintain Allocations & Feedback Reports.
Check mails and reply according to Feedback.
Maintain all Data related to Backend.
Make letters and reports according to the work.
Personal Particulars
Date of Birth : 11th March 1980
Father’s Name : ShriMaeeya Singh
Reference : Will be furnished on request and job location Delhi (NCR)
Date: (Surendrasingh)