1. Sue Covington
3503 Stratford Manor Drive
Sugar Land, TX 77498 Cell: 281-910-2376
Find me on LinkedIn
sue.k.covington@gmail.com
Professional Summary
Extensive experience in Sales Reporting and external/internal Customer Support
Exceptional People Skills and well versed in escalated issue resolution
Eager to learn and willingness for continued growth
Developmentofclose Team relationships to achieve shared Goals
Thrives on delivering the WOW Factor
Skills
SAP BI Query Designer
BexWeb
MicroStrategy
Reporting and Analysis
Microsoft Excel, Outlook
SAP, ECC and ICweb
NexTrend SX.e
Oracle
SalesForce.com
EDI and XML Mapping
Long Term Relationship Building
Work History
September 1 2014 – April 9, 2015
Shale-Inland, LLC
Business Reporting Analyst
-up and Maintenance of MSTR User files
MicroStrategy Courses taken: Visual InsightEssentials,Developer:Reporting Essentials and MSTR Web for
Professionals
July 2006 - July 2014
HD Supply Facilities Maint. LLC – Remote
Strategic Account Analyst
All Reporting for assigned Portfolio.
Resolution ofCustomer issues including,Credit,Delivery, Pricing
Sales Reps regarding policies and procedures ofthe GPO accounts
management
Special projects for Sales Director

2. Jan 2003 – July 2006
HD Supply Facilities Maint. LLC (Formerly Hughes Supply)
eCommerce Specialist
Assisted with Training of eCommerce Customers
Jan 2001 – Jan 2003
HD Supply Facilities Maint. LLC (Formerly Century Maintenance Supply)
EDI Coordinator (Back-up Help Desk Support)
Suppliers
Feb 2000 – Jan 2001
HD Supply Facilities Maint. LLC (Formerly Century Maintenance Supply)
Help Desk Support
and Microsoft Office programs.
Set-up/removal of associates on SX.e, Windows,MicrosoftOffice programs.
g ofPhone System
June 1999 – Feb 2000
HD Supply Facilities Maint. LLC (Formerly Century Maintenance Supply)
A/P Clerk
Invoice to PO matching for assigned range of Vendor Accounts
Weekly Check Run