1. SOURAV GHOSH
Mobile: +91-9051037776
E-Mail: SouravGhosh@hotmail.com
SENIOR MANAGEMENT PROFESSIONAL: with nearly 18 years of rich Analytics experience
Business Analytics (Insurance) | Data Warehousing
Location Preference: Anywhere in India Industry Preference: IT/Insurance & Financial sector
PROFILE SUMMARY
Versatile professional with specialized experience in the delivery of Analytics technologies on a global basis with proven success
and maintaining strong business relationships at all levels of the organization. Multiple End to end Implementation experience
in Data Warehouse and Business Intelligence (Analytics) programs with domain experience in Insurance (Healthcare, Life, P&C
and Telematics), Investment Banking and Financial Services (Capital Market), etc. Accountable for transition, support and
enhancements of mission critical, enterprise analytics systems with P&L responsibilities in addition to the delivery of new
capabilities in analytics, reporting, data visualization, big data, and predictive technologies. Hands on approach in resolving
analytics problems while serving as a key point of contact for Information delivery needs and seeking ways to improve the
utilization and adaption.
Data Warehousing Requirement Analysis & Design Business Analytics
Data Modelling Solution Architecture Team Management
Program Management Delivery Management Business Intelligence
Pre-sales & Consulting Practice Development Transition Management
People Management Implementation Data Mining & Optimization
Proven expertise in consulting assignments for generating downstream sales of strategic initiatives while serving as a primary
point of contact regarding Analysis, Design, Development and implementation of large analytics projects and ongoing support
including setting the analytics roadmap for key information delivery functions. Successfully incubated Telematics competency
with focus on Point of view, case studies and proof of concept, implementing Data Mining Algorithms for Classification,
Prediction and optimization using XL Miner, R and Excel solver for Churn, Propensity to purchase Insurance products, P&L
margins optimization and support schedule, prioritization, etc. Proficient in hands on analysis and design of enterprise wide
Business Intelligence, Data Warehousing and Data Mining Algorithms while leading the development, implementation, and
ongoing support processes of information delivery technologies globally. Abilities in working closely with business leaders from
across the company to prioritize IT initiatives and standardize approaches to information delivery.

2. SKILL SET
Technical Skills
ETL Tools: Informatica, Data Stage & PL/SQL
BI Tools: Cognos, OBIE, Tableau, Business Objects, Hyperion Essbase 6.5 & MicroStrategy
Data Modelling Tool: ErWin
Analytics: Excel Statistical utilities, XL Miner, R
Database: Oracle 7.x, 8.x, 9.x & 10g
Applications: Oracle & Siebel
Functional Skills
 Developing, integrating and establishing the Data Warehousing (DW) and Business Intelligence (BI) practice of Cognizant
Kolkata from 40 associates to 500+ as the Enterprise Information Management (EIM) Kolkata Centre Head with respect to
skills of coaching, mentoring, etc.
 Designing the functional and technical roadmap for Business Intelligence (BI) Data Warehousing (DW) / Analytics projects
 Assuring end to end SLA based timely management of data warehousing and Business Intelligence projects across multiple
domains Applying broad knowledge of technology options,
technology platforms, design techniques and approaches across the
data warehouse life cycle phases to design integrated, quality
solutions that addressed business requirements
 Meeting and collaborating with business users on requirements,
objectives and measures for architecting data warehouse solutions
and integrating technical components
 Hands on Application of Optimization and Statistical techniques in
Insurance and Application Value Management(AVM)
 Designing the technology infrastructure across analytics technical
environments; ensuring completeness and compatibility of the
technical infrastructure to support system performance, availability
and architecture requirements
 Driving the creation of designs and plans for the integration for all data warehouse technical components
 Supervising technical implementation of the data warehouse; providing inputs and recommendations on technical design
issues to the team and transition and delivery management of SLA based EIM Programs
ORGANISATIONAL EXPERIENCE
Since Mar’06: Cognizant Technology Solutions
Assignment Handled:
Mar'06 - Aug’13: Cognizant Technology Solutions, India: Team: More than 400 EIM Professionals
including 250 EIM Insurance Associates
Sep’13 – Jan’15: Cognizant Technology Solutions, USA: Team: <150 EIM Insurance and Application Value Management
Associates
Since Feb’15: Cognizant Technology Solutions, India: Team: <200 EIM Insurance and Application Value Management/Analytics
Associates
Growth Path:
Mar'06-Oct'09 Manager (Location Head – EIM DW & BI Kolkata)
Nov'09-Oct'11 Sr. Manager (Location Head – EIM DW & BI Kolkata)
Nov’11-Aug’13 Associate Director – Projects (Location Head – EIM DW & BI Kolkata & EIM Insurance Delivery)
Sep’13 – Jan’15 Associate Director – Projects (Engagement Director @US)
Since Feb’15 Associate Director-Projects (EIM Insurance & AVM Analytics Practice Lead, Kolkata)
Role:
 Currently Functioning asPractice Lead & Delivery Head – AVM/Insurance Kolkata Delivery Head
 Working and Developing the Analytics and Machine Learning capabilities, implementing classification algorithms for churn and
insurance products purchase, shift roster optimization,Risk classification, statistical analysis, etc
 Point of Contact for EIM Insurance Innovation and Telematics EIM Global Team with a focus on Big Data Analytics
 Led a team of more than 100 members which involves: Project Managers, Solution Architects, Business Analysts & Technical
Leads; assuring timely designing of growth strategy for EIM-Kolkata with a focus on competency development
 Functioning as:
o Engagement Director (PMO) onsite for a large outsourcing deal for Healthcare Insurance organization with a team size
of 150 professionals

3. o Delivery Director for offshore delivery in accounts like Mass Mutual, MetLife, JH, Lincoln, Mercury, AXA & Hartford with
a team size of more than 250 in Kolkata
 Streamlined the EIM - DW&BI Kolkata Operations (Utilization, Client satisfaction, Employee satisfaction, attrition) & delivery
across all verticals from Kolkata
 Administering the P&L, account growth and a global service delivery with a team size of more than 250 members
 Interfacing with various service lines such as Big Data, Enterprise Information Architecture, Testing, etc. and CoE’s like OBIEE,
MSBI, Business Objects, Operations & Business Development Teams
Highlights:
 Essayed a key role in:
o Kolkata EIM Centre with a team size of more than 40 people in 2006 to over 500 in 2013
o Carrying out activities as Practice Head of EIM, Kolkata and handled the largest transition worth over 16 Million Dollars
o Providing EIM development & production support for accounts worth 25 Million Dollars
 Successfully completed EIM end to end Software Development Life Cycles for an esteemed set of clientele such as GEAM,
GEES, GE-SBI, Hong Kong Housing Authority, Bharti Telecom (BTNL), BPL Mobile & RPG
 Instrumental in handling multiple end-to-end EIM implementations by providing pre-sales, feasibility study, analysis, design,
build, System & Integration Testing, Implementation and post implementation support
 Demonstrated excellence in:
o Synchronising process to gain operational excellence, resulting in increasing the productivity by 10% within a year
o Initiating automation and working on change management & transformational programsfor saving around 2 Million Dollars
 Directed the delivery of complex technology programs with diverse technology platforms such as e.g. EIM mainframe, ERP
(Oracle Applications), Database (Oracle, SQL Server, Teradata, DB2), Data Warehousing (Informatica, Data Stage, SQL) and
Business Intelligence (Business objects, Cognos, Microstrategy, Actuate) technologies within budgetary and schedule
constraints]
Nov’02 - Mar’06: GECIS/GENPACT
Assignments Handled:
Nov’02-Mar’03: GECIS, Bangalore
Jul’03- Mar’06: GECIS/GENPACT, Hyderabad/Netherlands/US/Kolkata
Growth Path:
Nov’02-Sep’04 Assistant Manager
Oct’04-Mar’06 Manager – Projects (Practice Lead, DW&BI Knowledge Management)
Role:
 Performed a key role as:
o Program Manager for EDW Project and handling Kolkata Location Point of Contact for DW & BI; managing 40 members in
Knowledge Management & Designing Point Solutions
o Project Manager & Solution Architect in Oracle Apps ERP Data Warehouse strategy and implemented project at GEP Asia
Pacific, etc.
o Transition Manager for support transition in Europe pole at GEAM and managed 2 large ERP BI GEES Projects by using
onsite/offshore model
 Stellar in leading design phase of GE Energy Services Data Warehousing Project
 Interacted with quality review for deliverables & achieved the quality review project deadlines along with team of 10 Business
Analysts and more than 20 Technical Team Members & Leads
PREVIOUS EXPERIENCE
Mar’03-Jul’03 Wipro, Bangalore as Project Manager & Solution Architect
Mar’98-Nov’02 Price Waterhouse Coopers, Kolkata/US
Growth Path:
Mar’98-Apr’99Consultant (Level 1)
May’99-Apr’02 Consultant (Level 2)
May’02-Nov’02 Consultant (Level 3)
TRAININGS
 Currently undergoing 1 year Business Analytics Program from IIM, Kolkata
 Executive Leadership Program sponsored by Cognizant for the program from IIM, Kolkata in 2008
 Customer Leadership Interface Program at Wipro – for Project Managers in 2003
 Building Essential Leadership Skills for Project & Program Managers at GE in 2003
 PMP certification in 2005

4. EDUCATION
M Tech (Management Systems) with specialization in Decision Support Systems
Indian Institute of Science, Bangalore
BE (Mechanical Engineering)
Mechanical Engineering Department, Jadavpur University, Kolkata
SOCIAL ENGAGEMENT
 Voluntarily associated with Outreach Program of Cognizant and provided education to underprivileged children
PERSONAL DETAILS
Address: Flat 3B, Natural Nest, New Town Road, Rajarhat, Teghoria, VIP Road, Kolkata – 700059, West Bengal
Languages Known: English, Hindi & Bengali
(Please refer to the annexure for project details)

5. ANNEXURE
With Cognizant Technology Solutions, USA
Title: Information Management Production Support
Duration: Sep’13 – Jan’15
Environment: 50+ IM applications/near real time: Informatica, Data Stage, PL/SQL, Mainframe on DB2, Oracle, SAS,
Java, Teradata, Tableau, Hadoop
Role:
 Leading Transition & Program Management of 150+ IM Professionals
 Serving as POC for Company and the end users for replying to any complaints / queries regarding the service levels and
quality of delivery
 Interfacing with the service management organization of company; Publishing the weekly and monthly status reports
 Taking part and contributing in Service Quality Review Meetings (SQRM)
 Monitoring the services as per the defined SLA’s
 Operational Analytics: Assessing the metrics, KPIs and working with the CLIENT Service Management Head to introduce new
internal metrics and KPIs to improve operational efficiency and effectiveness. Monte carlo based simulation based on
different scenarios to optimize resource utilization with classification technique (Logistic Regression) to predict the next
failure point
 Working with 3
rd
party vendors to progress incidents, service requests, problems and changes through resolution to closure
 Prioritizing production incidents based on analytics based scoring mechanism and subsequent management Working with
company IM Managers and Business Users to understand the priorities and fixes to be provided
 Interfacing with company’s stakeholders to obtain required support for the engagement
With Cognizant Technology Solutions, India
Title: EIM AVM Consulting at MGM, Offshore Transition at Symantec, Cisco and MGM; Analytics
Development Projects for Insurance accounts like MetLife and John Hancock
Duration: Since Feb’15
Environment: Informatica, BO, OBIE, R
Role:
 Onsite client Consulting resulting in the strategic program win at MGM
 Directing Offshore transition with process improvements for Symantec, Cisco and MGM
 EIM Offshore Delivery Director for MetLife and John Hancock
 Design and Development of Predictive analytics and optimization models
Title: Strategic Information Delivery at Mass Mutual
Duration: Jan’13 – Aug’13
Environment: Teradata FSLDM, Informatica, OBIEE
Role:
 Directed overall PMO perspective and solution architecture along with Architects
Title: Multiple Projects including Delivery Management of Cognos Upgrade, Brio to BO Conversion, Data
Migration, Report Design & Development, Data Mart Design & Development, MSTR Mobile Reports,
Support & Maintenance Projects at MetLife, Lincoln, Hartford, JH/ML, Marsh, Mercury, etc. with a
combined team size of more than 250 people
Duration: Since Jan’10
Environment: Teradata, Informatica, AbInitio, Data Stage, PL/SQL, Cognos, Business Objects, Microstrategy, OBIEE
Role:
 Led proposal review, delivery management, tracking and monitoring, technical reviews, project reviews and was responsible
for addressing & resolving escalations
Title: Pre-Sales of all EIM Insurance Guidewire Product Implementation in Liaison with GW Product Team
Duration: Dec’12 – Aug’13
Role:
 Handled end to end Proposal response including solution & cost estimations and review
Title: Developing Telematics Insurance Competency for Personal Line
Duration: Mar’12 – Aug’13
Environment: Hadoop as storage, Tableau as Data Visualization tool, SAS Analytics

6. Role:
 Coming out with Point of View (POV) and coordinating Point solution on Drive Score based on actual drive behavior.
Presented to couple of clients resulting in expression of interest for a $1 Million project
Title: DW&BI Program at RFG
Duration: Apr’07-Jun’08
Environment: MS BI
Client: Realogy RFG
Role:
 Involved in managing offshore delivery
 Monitored all activities related to program management
 Supervised Project Managers
 Provided quick resolution of escalations & conflict
Title: DW&BI Due Diligence at ACE Insurance, NA
Duration: Apr’09-May’09
Client: ACE Insurance, US, Philadelphia
Role:
 Executed activities as a DWBI Onsite BI Architect/Engagement Lead
 Organized and conducted interviews of IT Personnel
 Conducted AS – IS IT landscape & architecture assessment including Maturity Model for DW&BI
 Built a team from offshore for Data Profiling initiative
 Involved in TO – BE Assessment - Recommendations for ETL , BI & Data Profiling
 Estimated effort & price for roadmap definition & scope
 Delivered presentation to clients
Title: Strategic DW Assessment & Recommendation at Progressive, US
Duration: Jan’09-Mar’09
Client: Progressive, US Cleveland, Ohio
Role:
 Carried out project activities as a DWBI Onsite Lead Consultant
 Conducted competitive environment analysis
 Identified strategic initiatives & aligned to vision, mission & goals
 Defined Data Architecture & coordinated overall effort
 Client presentation on overall solution
Title: Strategic & IT Consulting for Roadmap Definition at ING, US
Duration: Dec’07-Jan’08
Client: ING, US Minneapolis
Title: Managing Offshore Delivery, Competency Development, Operations & Resource Management
Duration: Since Mar’06 (Yes)
Client: Multiple Accounts
Team Size: More than 450
Role:
 Conducted training and offered guidance to Project Managers & Leads
 Managed the entire process of recruitment and handle large proposals in a matrix organization
With GECIS, as Project Manager (Practice Lead, DW&BI Knowledge Management)
Title: O&G
Duration: Jul’04-Sept’04
Environment: Business Objects 5.1.2, 5.1.7, Web Intelligence 2.1.7 & Oracle 11i
Client: GE Energy Services
Team Size: 40
Role:
 Carried out business analysis and involved in deliverables review
Title: GE Consumer Finance
Duration: Jun’04-Dec’05
Environment: Informatica 6.1, Business Objects 5.1.2, 5.1.7, Web Intelligence 2.1.7 & Oracle 11i
Client: GE Consumer Finance

7. Team Size: 15
Role:
 Handled the initial feasibility study and assured timely evaluation of tools
 Assured the architecture definition along with metadata strategy definition and prepared designs
Title: NRP&S
Duration: May’04-Aug’04
Environment: Business Objects 5.1.2, 5.1.7, Web Intelligence 2.1.7 & Oracle 11i
Client: GE Energy Services
Team Size: 30
Role:
 Offered guidance to BO Developers as per the requirement
 Involved in testing & sign off
Title: Ocean 11i Project
Duration: Jul’03-Apr’04
Environment: PL/SQL, Business Objects 5.1.2, 5.1.7, Web Intelligence 2.1.7, Oracle 9i, Windows NT & Oracle 11i
Client: GE Plastics
Team Size: 10 Consultants
Role:
 Managed estimation, resource management and project planning for data warehousing part
 Carried out impact assessment on Data Model, ETL and reporting structures of existing data warehouses due to the
implementation of OPM 11.5.9 & GCOA (The existing 14 Data warehouses were established in regions of India, SEA, GC,
KOR, Australia, Pacific & Japan)
Highlight:
 Implemented India Data Warehousing changes within time & budget
 Managed other concurrent projects in SEA, GC, KOR, AUS & Japan
Title: RTS, GE Plastics
Duration: Dec’03-Mar’04
Environment: PL/SQL, Business Objects 5.1.2, 5.1.7, Web Intelligence 2.1.7, Oracle 9i & Windows NT
Client: GE Plastics
Team Size: 12
Role:
 Worked as Onsite Transition Manager for driving the knowledge transfer
Title: Feasibility Study for an EDW, GE Commercial Finance
Duration: Dec’02Jan’03
Environment: ErWin 4.0, Data Modelling
Client: GE Commercial Finance
Team Size: 10 Business Analysts
Role:
 Involved in designing Assessment & Architecture Blueprint with tools evaluation
With Wipro, as Project Manager & Solution Architect
Title: Roadmap for IT Outsourcing at Bharti
Duration: May’03-Jun’03
Environment: Strategy Project
Client: Bharti Telecom (BTNL)
With Price Waterhouse Coopers, as Consultant
Title: Hong Kong Housing Authority: Phase0 for an Enterprise wide Data Warehouse
Duration: May’02-Sept’02
Environment: Oracle 8i, Informatica Power Center with Cognos EP Series 7
Client: Hong Kong Housing Authority
Title: A Large Basic Telephony Service Provider in India: Customer Management Data Warehouse
Duration: Apr’01-Mar’02
Environment: Oracle 8i, Business Objects 5i with Webi 2.6
Client: Bharti Telecom (BTNL)

8. Title: A Large Cellular Company in India: Customer Management Data Warehouse
Duration: Aug’98-Sept’99
Environment: Oracle 8i, Cognos Power Play 6.0, Impromptu 5.0 & SAS
Client: BPL Mobile
Title: Financial Data Mart at a major Group of Companies
Duration: Oct’98-Dec’99
Environment: Oracle Express Server v6.2 & Express Objects v6.2
Client: RPG
Title: Analysis & Design Phase at a Premier Media Company
Duration: Feb’00-May’00
Environment: Strategy Project
Client: ABP
Title: Implementation at the Business Process and Financial Planning Major
Duration: Aug’00-Nov’00
Environment: Oracle Financial Analyzer
Client: GE-SBI
Title: Healthcare Data Mart
Duration: Aug’97-Jan’98
Environment: Visual Basic 4.0, Cognos
Client: Manipal Hospital