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A Global and Entrepreneurial Perspective
MANAGEMENT
PRINCIPLES OF MANAGEMENT
Sr. No. Chapter No. Chapter Heading
1 1 Management: Science, Theory and Practice (27th
September 2010)
2 4 Essentials of Planning and Managing by Objectives (4th
Oct)
3 5 Strategies, Policies and Planning Premises (11th
Oct)
4 6 Decision Making
5 7
The Nature of Organizing, Entrepreneuring,
and Reengineering
6 8 Organization Structure: Departmentation
7 9 Line/ Staff Authority, Empowerment and Decentralization
8 10 Effective Organizing and Organization Culture
9 14 Human Factors and Motivation
10 15 Leadership
11 16 Committees, Teams and Group Decision Making
12 18 The System and Process of Controlling
Sessional Evaluation External Evaluation
15 15 20 50 50
Quiz per Class Assignment & Presentation Mid-term Total Sessional External Exam
Chapter 3
Strategies, Policies and Planning Premises
mQ
TABLE OF CONTENTS
1. The nature and purpose of strategies and policies
2. The strategic planning process
3. The tows matrix: a modern tool for analysis of the situation
4. Blue ocean strategy: in pursuit of opportunities in an uncontested
market
5. The portfolio matrix: a tool for allocating resources
6. Major kinds of strategies and policies
7. X:Hierarchy of company strategies
8. X:Porter’s industry analysis and generic competitive strategies
9. Premising and forecasting
THE NATURE AND PURPOSE OF STRATEGIES AND
POLICIES
1. STRATEGY:
 The determination of the mission or purpose and the basic long-term objectives of an
enterprise, followed by the adoption of courses of action and allocation of resources
necessary to achieve these aims.
2. POLICIES:
 General statements or understandings that guide managers’ thinking in decision making
 They ensure that the decisions fall within certain boundaries
 SIMILARITIES:
 They give direction
 They are frame work for plans
 They are the basis of operational plans
 They affect all areas of managing
 MAJOR DIFFERENCE:
 The essence of policy is discretion
 Strategy concerns the discretion, in which human and material resources will be applied in
order to increase the chance of achieving selected objectives
 Tactics: the action plans through which strategies are executed.
THE STRATEGIC PLANNING PROCESS
Inputs:
People, Capital,
Managerial skills,
Technical Skills,
Others
Goals of Stake
holders:
Employees
Consumers
Suppliers
Stock holders
Govt
Community
Others
Industry
Analysis
Enterprise
Profile
Executive
orientation
values
vision
•Mission
•Major
Objectives
•Strategic
Intent
Development of
alternative
strategies
Present &
Future
External
Threats &
Opportunities
•Internal
weaknesses &
Strengths
Evaluation &
strategic choice Implementation
Medium &
Short Range
planning
•Reengineering
Organization
structure Staffing
Leadership
Control
Consistency
Testing
Contingency
Planning
THE STRATEGIC PLANNING PROCESS
1. Inputs to the organization
2. INDUSTRY ANALYSIS
 The competition and its kinds available
 Possibility of new firms entering
 Availability of substitute products or services
 Bargaining position of the suppliers and buyers
1. ENTERPRISE PROFILE
 Mission
 Geographic orientation (would it operate in home
country or in different countries
 Competitive position of the company itself
4. Orientation, vision and values of executives
THE STRATEGIC PLANNING PROCESS
4. Mission (purpose), major objectives, and strategic intent
 MISSION: “what is our business”
 OBJECTIVE: “the end points towards which the activities
of the enterprise are directed”
 STRATEGIC INTENT: “the commitment to win in the
competitive market”
6. Present and future external environment:
7. Internal environment:
8. Development of alternative strategies:
 To concentrate
 To diversify
 International expansion
 Joint ventures
 Strategic alliances
 Liquidation
 Retrenchment
THE STRATEGIC PLANNING PROCESS
9. Evaluation and choice of strategies:
10. Consistency testing and contingency planning
11. Medium and short range planning,
implementation through organizing, staffing,
leading and controlling
QUIZ
What is meant byTOWS
How is the tows matrix helpful for an enterprise?
The TOWS MATRIX:
T:
O:
W:
S:
Strengths in internal
departments like
management, R&D, Finance,
marketing, OD etc
Eg weaknesses in internal
departments
Current and Future conditions in
respect of economy, politics,
financial regulations, new products,
services and technology
The most successful strategy,
utilizing the org’s strengths to
take adv of opportunities
Developmental strategy: to
overcome internal
weaknesses to take adv of
opportunities
Energy shortages, competition
and other areas like conditions
mentioned above
Use of strengths to cope up
with threats or to avoid
threats
Retrenchment, liquidation,
joint ventures etc to minimize
weaknesses & threats
FOUR ALTERNATIVE STRATEGIES
APPLICATION OF THE TOWS MERGER
MATRIX FOR MERGERS, ACQUISITIONS,
JOINT VENTURES AND ALLIANCES
TIME DIMENSION AND THE TOWS
MATRIX
BLUE OCEAN STRATEGY
BLUE OCEAN STRATEGY
THE FOUR ACTIONS FRAMEWORK
 Identify and eliminate those factors that may be
unimportant to the buyer
 If elimination is not an option, consider
reducing those factors
 Raise or strengthen those factors that are
unique
 Create new and unique factors that are wanted
by the buyers but are ignored by the
competition
Companies may adopt both the SO and SW
alternative strategies
THE PORTFOLIO MATRIX: A TOOL
FOR ALLOCATING RESOURCES
This tool was developed by Boston consulting group in 1970s.
This is a relationship between Market Growth and Market share of
a company/ its business unit or a product
This was developed for large corporations with several divisions,
called as Strategic Business Units (SBUs) for the allocation of
resources in the right place
 By dividing the matrix into four areas, four types of SBU can
be distinguished:
 Stars - Stars are high growth businesses or products
competing in markets where they are relatively strong
compared with the competition. Often they need heavy
investment to sustain their growth. Eventually their growth
will slow down and, assuming they maintain their relative
market share, will become cash cows.
 Cash Cows - Cash cows are low-growth businesses or
products with a relatively high market share. These are
mature, successful businesses with relatively little need for
investment. They need to be managed for continued profit - so
that they continue to generate the strong cash flows that the
company needs for its Stars.
THE PORTFOLIO MATRIX: A TOOL
FOR ALLOCATING RESOURCES
Question marks - Question marks are businesses or
products with low market share but which operate in
higher growth markets. This suggests that they have
potential, but may require substantial investment in order
to grow market share at the expense of more powerful
competitors.
Management have to think hard about "question marks" -
which ones should they invest in? Which ones should they
allow to fail or shrink?
Dogs - the term "dogs" refers to businesses or products
that have low relative share in unattractive, low-growth
markets. Dogs may generate enough cash to break-even,
but they are rarely, if ever, worth investing in.
Criticism:
Its too simplistic
The growth rate criterion is insufficient for the evaluation of
an industry’s attractiveness
The market share is also insufficient for estimating the
competitiveness
THE PORTFOLIO MATRIX: A TOOL
FOR ALLOCATING RESOURCES
GROWTH
FINANCE
ORNANIZATION
PERSONNEL
PUBLIC RELATIONS
PRODUCTS OR SERVICES
MARKETING
MAJOR KINDS OF STRATEGIES AND
POLICIES
Planning premising:
The anticipated environment in which plans are
expected to operate
Environmental Forecasting
Human and material resources and their opportunities
and threats
Values and areas of Forecasting
The making of forecasts and their review by managers
compel thinking ahead, looking to the future, and
providing for it
Preparation of forecast may disclose areas where
necessary control is lacking
Forecasting, especially when there is participation
throughout the organization, helps unify and coordinate
plans. By focusing attention to the future, it assists in
bringing a singleness of purpose to planning
The areas of forecasting; usually are economic, social,
political/ legal, and technological environments
PREMISING AND FORECASTING
Forecasting with Delphi Technique:
This technique was developed by Olaf Helmer ad
his colleagues at the RAND corporation for
technological forecasting
The process is as follows:
A panel of experts on a particualr problem area is selected,
usually from both inside and outside the organization
The experts are asked to make a forecast (anonymously) in
terms of discoveries and developments
The answers are compiled and fed back to the audience
Further estimates of future are made collectively
Repetitions take place if required for further additions
When a convergence of opinion begins to evolve, the results
are then used as an acceptable forecast
PREMISING AND FORECASTING

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Management chap 3

  • 1. A Global and Entrepreneurial Perspective MANAGEMENT
  • 2. PRINCIPLES OF MANAGEMENT Sr. No. Chapter No. Chapter Heading 1 1 Management: Science, Theory and Practice (27th September 2010) 2 4 Essentials of Planning and Managing by Objectives (4th Oct) 3 5 Strategies, Policies and Planning Premises (11th Oct) 4 6 Decision Making 5 7 The Nature of Organizing, Entrepreneuring, and Reengineering 6 8 Organization Structure: Departmentation 7 9 Line/ Staff Authority, Empowerment and Decentralization 8 10 Effective Organizing and Organization Culture 9 14 Human Factors and Motivation 10 15 Leadership 11 16 Committees, Teams and Group Decision Making 12 18 The System and Process of Controlling Sessional Evaluation External Evaluation 15 15 20 50 50 Quiz per Class Assignment & Presentation Mid-term Total Sessional External Exam
  • 3. Chapter 3 Strategies, Policies and Planning Premises mQ
  • 4. TABLE OF CONTENTS 1. The nature and purpose of strategies and policies 2. The strategic planning process 3. The tows matrix: a modern tool for analysis of the situation 4. Blue ocean strategy: in pursuit of opportunities in an uncontested market 5. The portfolio matrix: a tool for allocating resources 6. Major kinds of strategies and policies 7. X:Hierarchy of company strategies 8. X:Porter’s industry analysis and generic competitive strategies 9. Premising and forecasting
  • 5. THE NATURE AND PURPOSE OF STRATEGIES AND POLICIES 1. STRATEGY:  The determination of the mission or purpose and the basic long-term objectives of an enterprise, followed by the adoption of courses of action and allocation of resources necessary to achieve these aims. 2. POLICIES:  General statements or understandings that guide managers’ thinking in decision making  They ensure that the decisions fall within certain boundaries  SIMILARITIES:  They give direction  They are frame work for plans  They are the basis of operational plans  They affect all areas of managing  MAJOR DIFFERENCE:  The essence of policy is discretion  Strategy concerns the discretion, in which human and material resources will be applied in order to increase the chance of achieving selected objectives  Tactics: the action plans through which strategies are executed.
  • 6. THE STRATEGIC PLANNING PROCESS Inputs: People, Capital, Managerial skills, Technical Skills, Others Goals of Stake holders: Employees Consumers Suppliers Stock holders Govt Community Others Industry Analysis Enterprise Profile Executive orientation values vision •Mission •Major Objectives •Strategic Intent Development of alternative strategies Present & Future External Threats & Opportunities •Internal weaknesses & Strengths Evaluation & strategic choice Implementation Medium & Short Range planning •Reengineering Organization structure Staffing Leadership Control Consistency Testing Contingency Planning
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  • 8. THE STRATEGIC PLANNING PROCESS 1. Inputs to the organization 2. INDUSTRY ANALYSIS  The competition and its kinds available  Possibility of new firms entering  Availability of substitute products or services  Bargaining position of the suppliers and buyers 1. ENTERPRISE PROFILE  Mission  Geographic orientation (would it operate in home country or in different countries  Competitive position of the company itself 4. Orientation, vision and values of executives
  • 9. THE STRATEGIC PLANNING PROCESS 4. Mission (purpose), major objectives, and strategic intent  MISSION: “what is our business”  OBJECTIVE: “the end points towards which the activities of the enterprise are directed”  STRATEGIC INTENT: “the commitment to win in the competitive market” 6. Present and future external environment: 7. Internal environment: 8. Development of alternative strategies:  To concentrate  To diversify  International expansion  Joint ventures  Strategic alliances  Liquidation  Retrenchment
  • 10. THE STRATEGIC PLANNING PROCESS 9. Evaluation and choice of strategies: 10. Consistency testing and contingency planning 11. Medium and short range planning, implementation through organizing, staffing, leading and controlling
  • 11. QUIZ What is meant byTOWS How is the tows matrix helpful for an enterprise?
  • 13. Strengths in internal departments like management, R&D, Finance, marketing, OD etc Eg weaknesses in internal departments Current and Future conditions in respect of economy, politics, financial regulations, new products, services and technology The most successful strategy, utilizing the org’s strengths to take adv of opportunities Developmental strategy: to overcome internal weaknesses to take adv of opportunities Energy shortages, competition and other areas like conditions mentioned above Use of strengths to cope up with threats or to avoid threats Retrenchment, liquidation, joint ventures etc to minimize weaknesses & threats FOUR ALTERNATIVE STRATEGIES
  • 14. APPLICATION OF THE TOWS MERGER MATRIX FOR MERGERS, ACQUISITIONS, JOINT VENTURES AND ALLIANCES TIME DIMENSION AND THE TOWS MATRIX
  • 16. BLUE OCEAN STRATEGY THE FOUR ACTIONS FRAMEWORK  Identify and eliminate those factors that may be unimportant to the buyer  If elimination is not an option, consider reducing those factors  Raise or strengthen those factors that are unique  Create new and unique factors that are wanted by the buyers but are ignored by the competition Companies may adopt both the SO and SW alternative strategies
  • 17. THE PORTFOLIO MATRIX: A TOOL FOR ALLOCATING RESOURCES
  • 18. This tool was developed by Boston consulting group in 1970s. This is a relationship between Market Growth and Market share of a company/ its business unit or a product This was developed for large corporations with several divisions, called as Strategic Business Units (SBUs) for the allocation of resources in the right place  By dividing the matrix into four areas, four types of SBU can be distinguished:  Stars - Stars are high growth businesses or products competing in markets where they are relatively strong compared with the competition. Often they need heavy investment to sustain their growth. Eventually their growth will slow down and, assuming they maintain their relative market share, will become cash cows.  Cash Cows - Cash cows are low-growth businesses or products with a relatively high market share. These are mature, successful businesses with relatively little need for investment. They need to be managed for continued profit - so that they continue to generate the strong cash flows that the company needs for its Stars. THE PORTFOLIO MATRIX: A TOOL FOR ALLOCATING RESOURCES
  • 19. Question marks - Question marks are businesses or products with low market share but which operate in higher growth markets. This suggests that they have potential, but may require substantial investment in order to grow market share at the expense of more powerful competitors. Management have to think hard about "question marks" - which ones should they invest in? Which ones should they allow to fail or shrink? Dogs - the term "dogs" refers to businesses or products that have low relative share in unattractive, low-growth markets. Dogs may generate enough cash to break-even, but they are rarely, if ever, worth investing in. Criticism: Its too simplistic The growth rate criterion is insufficient for the evaluation of an industry’s attractiveness The market share is also insufficient for estimating the competitiveness THE PORTFOLIO MATRIX: A TOOL FOR ALLOCATING RESOURCES
  • 20. GROWTH FINANCE ORNANIZATION PERSONNEL PUBLIC RELATIONS PRODUCTS OR SERVICES MARKETING MAJOR KINDS OF STRATEGIES AND POLICIES
  • 21. Planning premising: The anticipated environment in which plans are expected to operate Environmental Forecasting Human and material resources and their opportunities and threats Values and areas of Forecasting The making of forecasts and their review by managers compel thinking ahead, looking to the future, and providing for it Preparation of forecast may disclose areas where necessary control is lacking Forecasting, especially when there is participation throughout the organization, helps unify and coordinate plans. By focusing attention to the future, it assists in bringing a singleness of purpose to planning The areas of forecasting; usually are economic, social, political/ legal, and technological environments PREMISING AND FORECASTING
  • 22. Forecasting with Delphi Technique: This technique was developed by Olaf Helmer ad his colleagues at the RAND corporation for technological forecasting The process is as follows: A panel of experts on a particualr problem area is selected, usually from both inside and outside the organization The experts are asked to make a forecast (anonymously) in terms of discoveries and developments The answers are compiled and fed back to the audience Further estimates of future are made collectively Repetitions take place if required for further additions When a convergence of opinion begins to evolve, the results are then used as an acceptable forecast PREMISING AND FORECASTING