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DECISION MAKING PROCESS
PRESENTING:
SUBHASH CHHETRI
73MISM16
8/17/2017
1
Decision Making Process
8/17/2017
3. Decision
Making Process
4. Decision Making
Tools
1.What is
Decision Making? 2. Barriers to Good
Decision Making
2
Why do we need to make a decision ?
Well you can make decision only when you have
alternatives, is it?
8/17/2017
3
Why Do We Need To Make A Decision??
 To get results and outcomes.
To commit to a course of action.
To affect future progress.
To exercise authority and power.
 To boost personal confidence and self-esteem.
 To prevent others making them for us.
8/17/2017
4
What Is Decision Making?
 Decision making is the cognitive(mental activities) process leading
to the selection of a course of action among alternatives.
 Every decision making process produces a final choice. It can be an
action or an opinion.
 It begins when we need to do something but we do not know what.
Therefore, decision making is a reasoning process which can be
rational or irrational, and can be based on explicit assumptions or
tacit assumptions.
 Examples:
Shopping, deciding what to eat, What to wear, when to sleep, etc..
8/17/2017
5
What Can Be Barriers To Good
Decision Making?
 Hasty - Making quick decisions without having much thought.
 Narrow - Decision making is based on very limited information.
 Scattered - Our thoughts in making decisions are disconnected or
disorganized.
 Fuzzy - Sometimes, the lack of clarity on important aspects of a decision
causes us to overlook certain important considerations.
 Expecting Ease -The belief that decision making should be easy might also
impede our ability to think well about the choices that we are making.
 Fear of Failure-financial ruin, relational loss, public shame, self hatred, loss
of identity, and the list goes on 8/17/2017
6
Six C's of Decision Making
1. Construct.
2. Compile.
3. Collect.
4. Compare.
5. Consider.
6. Commit.
8/17/2017
7
Six C's of Decision Making
Construct a clear picture of precisely what
must be decided.
Compile a list of requirements that must be
met.
Collect information on alternatives that
meet the requirements.
8/17/2017
8
Six C's of Decision Making
Compare alternatives that meet
the requirements.
Consider the "what might go wrong"
factor with each alternative.
Commit to a decision and follow
through with it.
8/17/2017
9
Decision making tools
Tools To Facilitate Better
Decisions:
 CoRT
 SWOT Analysis
 Cause And Effect Matrix
 Six Thinking Hats
 Decision Matrix
 Force Field Analysis
 Ishikawa Diagram
 Mind Mapping
 Socratic Questioning
 More  Mycoted + Mind Tools
+ Creativity Web
Tools To Facilitate Better
Economic Decisions:
 Traditional Rule
 Break Even Analysis
 Payback Period
 Accounting Rate Of Return
 Modern Tools
 Equivalent Worth Method
 NPV, IRR, ERR, etc.
 Benefit/Cost Ratio
8/17/2017
10
8/17/2017
11
SWOT ANAYSIS
 SWOT analysis is a great technique for identifying your Strengths
and Weaknesses and study any Opportunities and Threats you face.
 It is also a powerful strategic planning tool used to evaluate a
project or in a business venture or in any other situation of an
organization or individual requiring a decision in pursuit of an
objective.
 It involves monitoring the marketing environment internal and
external to the organization or individual.
8/17/2017
12
8/17/2017
13
SWOT Analysis – Strategic Use
Source: http://en.wikipedia.org/wiki/SWOT_Analysis
8/17/2017
14
SWOT Analysis – Creative Use
Source: http://en.wikipedia.org/wiki/SWOT_Analysis
8/17/2017
15
SWOT Analysis – Internal and External
Factors
The aim of any SWOT analysis is to identify the key internal and
external factors that are important to achieving the objective.
SWOT analysis groups key pieces of information into two main
categories:
Source: http://en.wikipedia.org/wiki/SWOT_Analysis
Internal Factors
 Organization
External Factors
 External Environment
Strengths
Weaknesses
Opportunities
Threats
SWOT ANALYSIS OF Ncell
• High competition
• Changing consumer
demand
• Political instability
• New entrants
• High advertising cost
• Difficult in understanding
local culture
• Large domestic market
• Untapped rural market
• Cell phones
• PART OF TELIA SONERA
• LARGEST MARKET SHARE
• STRONG DISTIBUTION
NETWORK
• BRAND IDENTITY
• HIGHLY SKILLED RESOURCE
• INNOVATON
• STRONG R and D
STRENG
TH
OPPUR
TUNITI
ES
THREA
TS
WEAK
NESS
8/17/2017
16
Thank you
8/17/2017
17

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Decision making process

  • 1. DECISION MAKING PROCESS PRESENTING: SUBHASH CHHETRI 73MISM16 8/17/2017 1
  • 2. Decision Making Process 8/17/2017 3. Decision Making Process 4. Decision Making Tools 1.What is Decision Making? 2. Barriers to Good Decision Making 2
  • 3. Why do we need to make a decision ? Well you can make decision only when you have alternatives, is it? 8/17/2017 3
  • 4. Why Do We Need To Make A Decision??  To get results and outcomes. To commit to a course of action. To affect future progress. To exercise authority and power.  To boost personal confidence and self-esteem.  To prevent others making them for us. 8/17/2017 4
  • 5. What Is Decision Making?  Decision making is the cognitive(mental activities) process leading to the selection of a course of action among alternatives.  Every decision making process produces a final choice. It can be an action or an opinion.  It begins when we need to do something but we do not know what. Therefore, decision making is a reasoning process which can be rational or irrational, and can be based on explicit assumptions or tacit assumptions.  Examples: Shopping, deciding what to eat, What to wear, when to sleep, etc.. 8/17/2017 5
  • 6. What Can Be Barriers To Good Decision Making?  Hasty - Making quick decisions without having much thought.  Narrow - Decision making is based on very limited information.  Scattered - Our thoughts in making decisions are disconnected or disorganized.  Fuzzy - Sometimes, the lack of clarity on important aspects of a decision causes us to overlook certain important considerations.  Expecting Ease -The belief that decision making should be easy might also impede our ability to think well about the choices that we are making.  Fear of Failure-financial ruin, relational loss, public shame, self hatred, loss of identity, and the list goes on 8/17/2017 6
  • 7. Six C's of Decision Making 1. Construct. 2. Compile. 3. Collect. 4. Compare. 5. Consider. 6. Commit. 8/17/2017 7
  • 8. Six C's of Decision Making Construct a clear picture of precisely what must be decided. Compile a list of requirements that must be met. Collect information on alternatives that meet the requirements. 8/17/2017 8
  • 9. Six C's of Decision Making Compare alternatives that meet the requirements. Consider the "what might go wrong" factor with each alternative. Commit to a decision and follow through with it. 8/17/2017 9
  • 10. Decision making tools Tools To Facilitate Better Decisions:  CoRT  SWOT Analysis  Cause And Effect Matrix  Six Thinking Hats  Decision Matrix  Force Field Analysis  Ishikawa Diagram  Mind Mapping  Socratic Questioning  More  Mycoted + Mind Tools + Creativity Web Tools To Facilitate Better Economic Decisions:  Traditional Rule  Break Even Analysis  Payback Period  Accounting Rate Of Return  Modern Tools  Equivalent Worth Method  NPV, IRR, ERR, etc.  Benefit/Cost Ratio 8/17/2017 10
  • 12. SWOT ANAYSIS  SWOT analysis is a great technique for identifying your Strengths and Weaknesses and study any Opportunities and Threats you face.  It is also a powerful strategic planning tool used to evaluate a project or in a business venture or in any other situation of an organization or individual requiring a decision in pursuit of an objective.  It involves monitoring the marketing environment internal and external to the organization or individual. 8/17/2017 12
  • 13. 8/17/2017 13 SWOT Analysis – Strategic Use Source: http://en.wikipedia.org/wiki/SWOT_Analysis
  • 14. 8/17/2017 14 SWOT Analysis – Creative Use Source: http://en.wikipedia.org/wiki/SWOT_Analysis
  • 15. 8/17/2017 15 SWOT Analysis – Internal and External Factors The aim of any SWOT analysis is to identify the key internal and external factors that are important to achieving the objective. SWOT analysis groups key pieces of information into two main categories: Source: http://en.wikipedia.org/wiki/SWOT_Analysis Internal Factors  Organization External Factors  External Environment Strengths Weaknesses Opportunities Threats
  • 16. SWOT ANALYSIS OF Ncell • High competition • Changing consumer demand • Political instability • New entrants • High advertising cost • Difficult in understanding local culture • Large domestic market • Untapped rural market • Cell phones • PART OF TELIA SONERA • LARGEST MARKET SHARE • STRONG DISTIBUTION NETWORK • BRAND IDENTITY • HIGHLY SKILLED RESOURCE • INNOVATON • STRONG R and D STRENG TH OPPUR TUNITI ES THREA TS WEAK NESS 8/17/2017 16

Editor's Notes

  1. Teilasonera has about 80% of shares of Ncell. 43% market share, 80 lakhs customer, 14 Ncell center, hundred Ncell shops, purple color, efficient manpower more than 500 employees,