1. Steve Perry, BSc (Hons)
Personal and Career Profile
Contact details
Home address: 9 Camborne Road, Croydon, Surrey CR0 6LR
Email: Home steve.perry@blueyonder.co.uk
Telephone: Mobile 07849 359915; home 020 8654 5118
Profile
A career fire officer with an excellent track record on major change control projects, now
seeking a new project related opportunity. A range of project skills and experience; formed
excellent relationships with partners and suppliers in challenging environments on three
major change management projects. Effectively managed contractors, solved problems
whilst working closely with suppliers’, software development teams and sub contractors in
order to resolve issues and agree a practical way forward. Successfully managed work
streams.
Key skills and achievements
1. Improved the learning & development and communications strategies for a key
national project, proposing significant savings on the training budget
2. Negotiated beneficial software rates and payment terms with suppliers for system
enhancements
3. Designed training programmes, developed detailed training material for use by
trainers and users, conducted Training Needs Analysis and delivered training /
presentations.
4. Implemented effective change control procedures to deliver user expectations in a
controlled manner, ensuring the protection and the integrity of software systems
5. Effectively managed work streams responsible for agreeing user requirements,
software specifications, developing standard operating procedures, system testing
and data migration
6. Managed significant workloads whilst achieving a 1st
class honours degree, attending
university on a part-time basis for 5 years. Winner of the award for best Business
Information Technology dissertation.
1

2. Steve Perry, BSc (Hons)
Personal and Career Profile
Areas of expertise
Key member at project boards, whilst managing detailed project plans, running workshops,
and chairing meetings. Development of strategy papers, technical specifications, briefing
notes and reports to programme boards / directors. Developing and implementing new
policies, managing performance standards, conducting investigations, liaising with other
emergency services and dealing with personnel issues. Managed and improved
performance of the day to day running of London Fire Brigade’s Command and Control
system and over 100 watch based personnel.
Career summary, London Fire Brigade
Retired from the London Fire brigade in August 2014; senior manager with over 38 years’
experience in the emergency command and control centre.
January 2011 – August 2014
Operations Manager; successfully managed operations at London Fire Brigade’s emergency
command and control centre, developing Key Performance Indicators.
July 2008 – January 2011
Seconded as HR advisor to the Department for Communities and Local Government on the
national FiReControl project; responsible for the fire service’s Learning and Development
strategy
June 2006 – June 2008
Assistant Principal Controller; successfully introduced robust change control procedures
whilst managing technical aspects of the command & mobilising system
February 2001 – May 2006
Delivery manager, Replacement Mobilising Project; successfully managed work streams
responsible for the training programme, data take on and software development
Qualifications and training
2014 Emergency Driving Course
2013 MS Project
2012 Qualified 1st
aid course
2009 Partnership working course
2006 Institute of Risk Management certificate
1998 & 2005 PRINCE2 Project Management practitioner
2002 BSc (Hons) 1st Class, Business Information Technology (BIT)
2002 Testing & systems analysis course
2001 Press Liaison Course
2