Personal Information
Organization / Workplace
Ireland Ireland
Occupation
Director at Dynamics Telephony
Industry
Telecom / Mobile
Website
www.dynamicstelephony.com
About
Dynamics Telephony can provide the following:
- Inbound screen-pop based on the calling telephone number
- If more that one contact for same number, we pop a list of configured contacts.
- Click to dial functionality from anywhere in the CRM
- Automated record of telephone activity saved in the contact profile
- A suite of Dashboards for management to monitor telephone activity
- A suite of reports that cover telephone activity.
- Progressive dialler (individuals can create their own outbound list, stop/start as required and work in a blended mode e.g inbound calls can still be addressed while working in an outbound campaign.)
Dynamics Telephony is a client only solution ...
Tags
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zendesk screenpop. cisco connector
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