Career highlights.

1. Arlene Standokes
Objective Improving/changing, moving up/on in my career.
Experience 09/26/1996- 08/26/2015 Su-Dan Corp. Orion Twp., MI
Logistics/Customer Service Corporate Manager
 Examine contents and compare with records, such as manifests,
invoices, or orders, to verify accuracy of incoming or outgoing
shipment.
 Prepare documents, such as work orders, bills of lading, or shipping
orders, to route materials.
 Determine shipping method for materials using knowledge of shipping
procedures, routes, and rates.
 Confer or correspond with establishment representatives to rectify
problems, such as damages, shortages or nonconformance to
specifications.
 Requisition and store shipping materials and supplies to maintain
inventory of stock.
 Contact carrier representatives to make arrangements or to issue
instructions for shipping and delivery of materials.
 Resolve problems concerning transportation, logistics systems,
imports or exports, or customer issues.
 Supervise the work of logistics personnel.
 Confer with customers by telephone or email to take or enter orders,
or obtain details of complaints.
 Recommend improvements in products, packaging, shipping, and
procedures to prevent future problems.
 Check to make sure that appropriate changes were made to resolve
customers' problems.
 Keep records of customer interactions or transactions, such as
releases and or orders.
 Keep records of logistics personnel pay records.
 Keep records and send schedules to all facilities for scheduling of
shipments, and for outside processors.
 Completed Lean and Kaizen events, training.
Education University of Michigan-Flint Flint, MI
 Completed coursework towards undergraduate, June 1980.
References upon request.