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How to increase
conversion from your
website
Nilesh Patel @LeadSquared
Land More Leads, Close More Deals
Acquisition vs Conversion Budget
Increase website conversion
• Why to increase conversion?
• Strategies and tactics to improve conversion?
• How to measure conversion performance?
Why to increase conversion?
• Businesses that are able to discover and engage the buyers
early in their buying process have a better chance of winning
deals
• Because you can; there is a lot of room for improvement and
improving conversion is very likely to improve business
performance
• Paid search, social ads and organic search will keep getting
more competitive and increasing your bids and budget is not
the answer
• Split testing tools are not expensive
Factors which affect conversions?
• Page Load
• Message and Positioning
• Layout and Navigation
• Credibility and Testimonials
• Offers & Call to action
Page Load
• Tools to test page load time
• www.webpagetest.org
• Google PageSpeed Insights
• These test results come with recommendations on how to go
about improving the performance
Sample Insights
Messaging, Positioning
Best Practices
• The value proposition should be simple to understand, a
benefit statement – what’s in it for the visitor
• Focus on the visitor – “you”
• If you are focusing on solving a challenge then your message
should communicate that you understand their challenge
• Don’t overdo the SEO – whatever you do should be invisible or
appear natural
• Remove the fluff, visitors have short attention span
Layout, Navigation
Layout
- Tried multiple tests on the layout
- The winner gave 8% increase in job application rates
Navigation
- Tried multiple tests on the wording of navigation menu
- The winner showed 224% increase in click through rate
Best Practices
• Avoid clutter
• Responsive
Best Practice
• Ample white spaces
• Brief copy
• Have fewer navigation items
• Avoid generic navigation labels
• Avoid drop-downs as much as possible
Credibility Factors
Credibility Factors
Best Practices
• Customer logos
• Customer testimonials in text format
• Customer testimonials in video
• Money back guarantee
• Verified by some authority/independent party
Calls to action
Offers
Offers
Best Practices
• Text on the CTA buttons should drive an action
• White space around CTA button to make it visible
• Offers should have high perceived value – think Godfather
• Herd effect – if you got thousand download of the offer
mention it on the landing page of the offer
• Testimonial for the offer – write what others are saying about
your offer
Tactics
Throw a pop up after somebody has been on
our website for few minutes with an offer
Tactics
- Website top bars
- Relevant offer CTAs on the blog
Tactics
Pop up when a visitor is about to leave/close the browser
Tactics
Live Chat
Tactics
Website Survey
Tools to measure conversion
• Heatmap – CrazyEgg, ClickTale
• Setup Goals in Google Analytics
• Paditrack
• With tools like Visual Website Optimizer, Optimizely
• For Landing Pages – LeadSquared, Unbounce
Quick Recap
• Why is conversion important?
• Strategies and Tactics to improve conversions
• Tools to measure and improve conversions
Nilesh Patel @LeadSquared
Thank You!

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[Srijan Wednesday Webinars] Strategies to Convert Your Website Visitors to Leads

  • 1. How to increase conversion from your website Nilesh Patel @LeadSquared
  • 2. Land More Leads, Close More Deals
  • 4. Increase website conversion • Why to increase conversion? • Strategies and tactics to improve conversion? • How to measure conversion performance?
  • 5. Why to increase conversion? • Businesses that are able to discover and engage the buyers early in their buying process have a better chance of winning deals • Because you can; there is a lot of room for improvement and improving conversion is very likely to improve business performance • Paid search, social ads and organic search will keep getting more competitive and increasing your bids and budget is not the answer • Split testing tools are not expensive
  • 6. Factors which affect conversions? • Page Load • Message and Positioning • Layout and Navigation • Credibility and Testimonials • Offers & Call to action
  • 7. Page Load • Tools to test page load time • www.webpagetest.org • Google PageSpeed Insights • These test results come with recommendations on how to go about improving the performance
  • 10. Best Practices • The value proposition should be simple to understand, a benefit statement – what’s in it for the visitor • Focus on the visitor – “you” • If you are focusing on solving a challenge then your message should communicate that you understand their challenge • Don’t overdo the SEO – whatever you do should be invisible or appear natural • Remove the fluff, visitors have short attention span
  • 12. Layout - Tried multiple tests on the layout - The winner gave 8% increase in job application rates
  • 13. Navigation - Tried multiple tests on the wording of navigation menu - The winner showed 224% increase in click through rate
  • 14. Best Practices • Avoid clutter • Responsive
  • 15. Best Practice • Ample white spaces • Brief copy • Have fewer navigation items • Avoid generic navigation labels • Avoid drop-downs as much as possible
  • 18. Best Practices • Customer logos • Customer testimonials in text format • Customer testimonials in video • Money back guarantee • Verified by some authority/independent party
  • 22. Best Practices • Text on the CTA buttons should drive an action • White space around CTA button to make it visible • Offers should have high perceived value – think Godfather • Herd effect – if you got thousand download of the offer mention it on the landing page of the offer • Testimonial for the offer – write what others are saying about your offer
  • 23. Tactics Throw a pop up after somebody has been on our website for few minutes with an offer
  • 24. Tactics - Website top bars - Relevant offer CTAs on the blog
  • 25. Tactics Pop up when a visitor is about to leave/close the browser
  • 28. Tools to measure conversion • Heatmap – CrazyEgg, ClickTale • Setup Goals in Google Analytics • Paditrack • With tools like Visual Website Optimizer, Optimizely • For Landing Pages – LeadSquared, Unbounce
  • 29. Quick Recap • Why is conversion important? • Strategies and Tactics to improve conversions • Tools to measure and improve conversions