www.lifein01.com - for more info “The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance such as cost, quality, service, and speed.”

1. Business Process
Reengineering
Sreekanth N

2. Agenda
• Introduction
• Process
• Business Process
• Business Process Reengineering
• Why Reengineering?
• Aims
• Process
• Pros and Cons
• Summary

3. What is a Process?
• A specific ordering of work activities across time and space, with a
beginning, an end, and clearly identified inputs and outputs:
• a structure for action.

4. What is a Business Process?
• A group of logically related tasks that use the firm's resources to provide
customer-oriented results in support of the organization's objectives

5. What is Business Process Reengineering
?
• “The fundamental rethinking and radical redesign of business
processes to achieve dramatic improvements in critical,
contemporary measures of performance such as cost, quality, service,
and speed.”

6. Why Reengineer ?
• Integrate people,
technology, &
organizational
culture
• To Respond to
rapidly changing
technical & business
environment and
customer’s needs to
achieve Big
performance gains

7. Aims at
• Clarity of Purpose
• Simple and Streamlined Operation
• Increased Efficiency
• Better Results and Products
• More Profit

8. BPR Process

9. Pros
• Radical changes in performance (as measured by cost, cycle time, service and
quality).
• Boosts competitiveness in the operations network through simpler, leaner and
more productive processes.
• Abandon conventional approaches to problem solving and to “think big”
(revolutionary thinking).
• Transformation from a rule driven and job centered organization structure to a
marketing organization structure that focusses directly on the customer.
• New organizational designs that can help companies respond better to
competitive pressures, increase market share and profitability and improve cycle
times, cost ratios and quality.
• More challenging and more rewarding jobs with broader responsibilities for
employees (job redesign).

10. Cons
• Process under review too big or too small
• Reliance on existing process too strong
• The Costs of the Change Seem Too Large
• BPR Isolated Activity not Aligned to the Business Objectives
• Allocation of Resources
• Poor Timing and Planning
• Keeping the Team and Organization on Target

11. Summary
• Reengineering is a fundamental rethinking
and redesign of business processes to
achieve dramatic improvements
• BPR has emerged from key management
traditions such as scientific management
and systems thinking
• Rules and symbols play an integral part of
all BPR initiatives

12. Thank you