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Splunk Enterprise for IT Troubleshooting

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This document discusses how Splunk provides operational intelligence through machine data analytics. It highlights how Splunk can help organizations gain visibility into their complex IT operations by indexing data from any source, allowing users to search and investigate that data. The document demonstrates how Splunk can be used to troubleshoot issues, such as identifying servers experiencing high CPU usage or disk space problems. It also shows how to create alerts, reports, and dashboards with Splunk to monitor infrastructure and application health.

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Copyright © 2016 Splunk Inc. Delivering New Visibility and AnalyCcs for IT OperaCons
EscalaCng IT Complexity… SaaS/PaaS IaaS VIRTUALIZATION STORAGE PACKAGED APPLICATIONS CUSTOM APPLICATIONS HR Email Finance App Svr DB Web Svr INFRASTRUCTURE APPLICATIONS VPN IP Phone IdenCfy SERVERS NETWORKING 2
… Plaguing IT OperaCons SaaS/PaaS IaaS VIRTUALIZATION STORAGE PACKAGED APPLICATIONS CUSTOM APPLICATIONS HR Email Finance App Svr DB Web Svr INFRASTRUCTURE APPLICATIONS VPN IP Phone IdenCfy SERVERS NETWORKING Complex, silo-based technologies Disconnected and outdated point soluCons ReacCve brute-force problem resoluCon Over 80% of Cme on maintaining, not innovaCng 3
Enterprise Scalability Industry-Leading Pla]orm for Machine Data Any Machine Data Opera5onal Intelligence Online Services Web Services Servers Security GPS LocaCon Storage Desktops Networks Packaged ApplicaCons Custom ApplicaCons Messaging Telecoms Online Shopping Cart Web Clickstreams Databases Energy Meters Call Detail Records Smartphones and Devices RFID Private Cloud Public Cloud Search and Inves5ga5on Proac5ve Monitoring Opera5onal Visibility Real-Time Business Insights 4 Datacenter Containers
Enterprise Scalability Any Machine Data Opera5onal Intelligence Online Services Web Services Servers Security GPS LocaCon Storage Desktops Networks Packaged ApplicaCons Custom ApplicaCons Messaging Telecoms Online Shopping Cart Web Clickstreams Databases Energy Meters Call Detail Records Smartphones and Devices RFID Datacenter Private Cloud Public Cloud Containers Search and Inves5ga5on Proac5ve Monitoring Opera5onal Visibility Real-Time Business Insights Industry-Leading Pla]orm for Machine Data Any amount, any locaCon, any source Schema- on-the-fly Universal indexing No backend RDBMS No need to filter data 5
The Focus ApplicaCon Delivery IT OperaCons Security, Compliance and Fraud Business AnalyCcs Internet of Things and Industrial Data Developer Pla]orm (REST API, SDKs) 6
Turning Machine Data Into OperaConal Intelligence Reac5ve Proac5ve 7 ProacCve Monitoring and AlerCng Real-Time Business Insight OperaConal Visibility Search and InvesCgate
Index and Analyze Data Across Your Technology Stack Splunk Add-Ons, Templates and Apps Accelerate Value From Machine Data No rigid schemas– add in data from any other source. API SDKs UI Server, Storage, Network VirtualizaCon, Containers OperaCng Systems + Databases Custom ApplicaCons Business ApplicaCons Cloud Services Web Intelligence Mobile ApplicaCons Stream OperaCons and Service Desks App Performance Monitoring DB Connect 8
TroubleshooCng With Splunk Ø  Network Name: Ø  PSAV_Event_Solu5ons Ø  Network Password: Ø  splunk
TroubleshooCng With Splunk Ø  Install Splunk (installers on USB keys) Ø  Start Splunk Ø  splunk start --accept-license --answer-yes --no-prompt Ø  Log in Ø  hMp://localhost:8000 Ø  Default creden5als: admin/changeme Ø  Install app Ø  Click the widget next to “Apps” Ø  Install app from file Ø  Choose the app from the USB key Ø  Restart Splunk
Login to Splunk Click Search & Repor5ng to get started using Splunk!
Searching with Splunk Start by typing * in the search bar!
Search Results Explore the results! Click on host Click on sourcetype Look at the other fields Next, we’ll extract new fields!
ExtracCng Fields 14 Start with this search: sourcetype=customlog Then scroll down and click on Extract New Fields at the boMom of the field list.
ExtracCng Fields Click on any event in the list Fields that are already being extracted are highlighted. Click Next to con5nue
ExtracCng Fields Choose Regular Expression Don’t worry – we won’t be wri5ng any regexes! Click Next
ExtracCng Fields Click and drag to highlight the last field (it will be OK or NSF) Type status_descrip5on in the Field Name box Click Add Extrac5on
ExtracCng Fields 18 Check out the status_descrip5on column! Click Next
ExtracCng Fields 19 No5ce the Permissions (You don’t need to change anything now, but you may need to look this up on docs.splunk.com later if you have trouble!) Click Finish Your new field is now EXTRACTED!
ExtracCng Fields 20 Click on Explore the fields I just created in Search When your search results show up, expand an event by clicking on the > Check out your new field!
TroubleshooCng Infrastructure We have reports of problems on the website, so let’s search sourcetype=access* Look at the available fields – feel free to explore! Click on the status field to see the top values Click on Top values by 5me
TroubleshooCng Infrastructure 22 Change the graph from a Line to a Column Change Format to Stacked Now we can see the distribu5on of status codes over the last hour! Click on 503 in the legend on the far right
TroubleshooCng Infrastructure 23 Now we can see all the events with a 503 status! Add | stats count by host to your search to see how many 503 status codes each server has sourcetype=access* status=503 | stats count by host Now we can see that webserver-01 has more errors! Click webserver-01 then click New Search
TroubleshooCng Infrastructure 24 No5ce that your search is now * host=“webserver-01” Click on sourcetype to see what kinds of data we have Let’s start by checking for disk space problems – click on df
TroubleshooCng Infrastructure 25 No5ce that your search is now * host=“webserver-01” sourcetype=df Scroll down and click on the field PercentUsedSpace Click on Maximum value over 5me This will help us see if we have a disk full problem!
TroubleshooCng Infrastructure 26 No disk space issues here – the maximum doesn’t go much over 70%! Let’s change our search to look for a different sourcetype – modify the search to look for CPU data Your search should look like this: * host=“webserver-01” sourcetype=cpu
TroubleshooCng Infrastructure 27 Scroll down and click on the field PercentUserTime, then click on Maximum value over 5me It looks like we found the problem! The CPU is maxed out.
TroubleshooCng ApplicaCons 28 Now search for error Many results are coming from a test machine – on any event where host = test-01, click test-01, then click Exclude from search Your search will now be error host!=“test-01” The events that remain indicate a problem with one of the MySQL servers – which one?
TroubleshooCng ApplicaCons 29 It looks like mysql-02 is the server having issues The errors show a problem wri5ng log files, so let’s check for disk space issues Search for host=mysql-02 sourcetype=df Click on PercentUsedSpace and choose Maximum value over 5me
CreaCng an Alert 30 We found the problem – a full disk! But wouldn’t an alert be beMer? Timechart is great for data over 5me, but let’s change the search to use stats, which will give us a single number on the Sta5s5cs tab To make it easier to read, we’ll rename the field max(PercentUsedSpace) to maxused by adding as maxused to the end your search Now your search should be host=mysql-02 sourcetype=df | stats max(PercentUsedSpace) as maxused
CreaCng an Alert 31 Click Save As and choose Alert to bring up the sepngs Add a Title Set a schedule or choose Real-5me Set Trigger Condi5ons – use the maxused field that we created ThroMle alerts to reduce noise Set an Ac5on for the alert That’s it!
CreaCng Reports 32 Start with the same search as for the alert: host=mysql-02 sourcetype=df | stats max(PercentUsedSpace) as maxUsed On the Visualiza5on tab, choose Radial Gauge as the chart type You can change the color thresholds by choosing Color Ranges under Format Click Save As and choose Report
CreaCng a Dashboard 33 From your report, click Add to Dashboard to create a new dashboard Click Edit so we can add more informa5on to this dashboard Click Add Panel, then choose A Sample Panel from Add Prebuilt Panel This panel shows the disk space for another server – mysql-03 Rearrange panels by dragging and dropping
Using Dashboards 34 Click on Dashboards and then choose Website Health This dashboard lets us see that there are some spikes in 503 errors and that webserver-01 has the most errors – easier than all the searches we started with! Click on the pie chart in the panel labeled Errors by Server
Using Dashboards 35 This dashboard shows us some OS sta5s5cs, and we can see the CPU issue with webserver-01 in the Maximum CPU by Server over Time panel Dashboards let us troubleshoot common problems faster!
DramaCc Results, Rapid ROI 36 99.7% Up5me Accelerated from monthly releases to 900 deploys per day Incident reduc5on by 90% 95% reduc5on in MTTR 30% accelera5on in SDLC
Now what? 37 Full-featured pla]orm for real-Cme OperaConal Intelligence Download Splunk Enterprise for free! Splunk Enterprise as a cloud service Try out Splunk Cloud with a free trial! Feel free to keep working with the data from your USB key! Learn more with Splunk Educa5on!
Copyright © 2016 Splunk Inc. Thank You

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+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
 

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