1) The document discusses tools for managing Amazon Seller Central inventory including Flowspace and Sifted which provide warehousing, order fulfillment, and logistics optimization. 2) Tips are provided for turning inventory replenishable status to off, creating cases for lost shipments, and creating inbound and outbound shipments through the inventory management tool Flowspace. 3) Actual results are shown of successfully getting refunds through filed cases for lost shipments. Instructions are given for quickly filing cases and checking case status.

1. ACCOUNT
MANAGEMENT

2. HELLO, I'M SOPHIA!
LETS GET STARTED
In this presentation, I will share my
strategies on how I manage an Amazon
Seller Central account and will be discussing
some of the tools that can help you to
manage your inventory more efficiently.

3. TABLE OF CONTENTS
01
02
03
04
Turning replenishable to
OFF
Creating Cases for lost
shipments
Creating inbound and
outbound shipments
Inventory management
tools

4. INVENTORY
MANAGEMENT TOOLS
Flowspace provides On-demand
Warehousing & Order Fulfillment for
businesses of all sizes. They handle
storage, transportation, and fulfillment
of your inventory on a month-to-month
basis without space minimums.
FLOWSPACE
Sifted is the leading logistics data-science platform
that helps shippers optimize business decisions to
save money and ship sustainably. Fueled by
powerful AI, Sifted simplifies supply chain
complexities through clarity, control, and visibility
into shipping operations.
SIFTED

5. TURNING REPLENISHABLE STATUS TO OFF
-Every now and then its important to keep an eye on your stocks to avoid getting "stocked out"
which can affect your IPI score, but what if you don't want amazon to force you to replenish
your items? or simply because you don't have any plans to restock anytime soon. This one trick
I personally do can help you out

6. CREATING CASES FOR LOST SHIPMENTS
-It is important to keep track of your shipments every now and then, most of the time
discrepancies can occur and Amazon does not have a way to notify sellers on these cases. This
way you'll be able to get a refund and money wont go to waste.
Reminders:
• Track the progress of shipment after 1-2 weeks
• Amazon should receive it after such time status should
be "Receiving"
• After 1-2weeks if the status still remains "In transit",
"Delivered","Checked In" then file a case

7. TIPS ON FILING A CASE
-when you file a case it may take time before Amazon takes action, so here's a tip to get a faster
resolution from Amazon.
1.) Go to "Help", hover down and
Click "Get Support"
2.) Choose "Selling on Amazon"
3.) On this section, indicate your
concern *TIP* make sure to include
Shipment ID, ASIN or FNSKU
because most of time Amazon will
still require these details.

8. TIPS ON FILING A CASE
4.) leave other details blank and
click over "Contact Us"
5.) Input a short description 6.) Fill out necessary fields and
click send
REMINDERS:
-Once done, you will receive an automatic email from Amazon with regards to the case you've
created
-Check the progress of your case on "case log" as there are times that Amazon might ask
follow up questions or require supporting documents

9. ACTUAL RESULTS:
-here are some of my works, I've submitted a number of cases for my client and successfully received
a refund. *note- there are some cases that Amazon might require more documents that you might
not be able to provide anymore, so most likely it will be considered as "LOST" but what's important is
you took action

10. CREATING INBOUND AND OUTBOUND
ORDERS
-Normally businesses either have to be big enough for them to afford a warehouse and
sometimes this cost the business to pay for a space they dont need. But with the help of
"Flowspace" they're able rent portions of warehouses on a month-to-month basis per square
foot or per pallet.

11. HOW TO CREATE INBOUND
ORDERS IN FLOWSPACE
(SIMPLIFIED)
-make sure that you import the
SKUS on "Inventory"
1.) Click on"Create
Inbound Order"
2.) Fill out all
necessary fields
3.) Hit Submit.
-make sure all details are
correct
-flowspace will send a promt
email when you successful
submit an inbound order

12. HOW TO CREATE OUTBOUND
ORDERS IN FLOWSPACE
(SIMPLIFIED)
-make sure that you import the
SKUS on "Inventory"
1.) Click on"Create
Outbound Order"
2.) Fill out all
necessary fields
3.) Hit Submit.
-make sure all details are
correct
-If you have any special
instructions regarding packing
or printing labels you can click
on "DISCUSSIONS" to provide
the instructions