The document outlines key challenges in order management, including processing data, executing bulk orders, inventory planning, system integration, and maintaining customer experiences. It suggests quick fixes such as optimizing inventory for seasonal sales, automating operations to reduce wait times, and integrating systems for better visibility. Unicommerce is highlighted as a leading technology platform in India for managing orders and inventory across multiple channels.

1. Key Challenges & Quick Fixes in Order
Management
Unicommerce

2. Introduction
For a successful fulfillment process, you need to make sure
to get the right products to the right customers at the right
time especially when it’s almost time for seasonal sales! Let
us give you a roundabout of the frequent obstacles that come
up in the order management process.

3. The Adversities In Order Management Process
1. Processing Data
2. Executing Bulk Orders
3. Planning Inventory
4. Managing System Integration
5. Maintaining Customer Experience

4. Processing Data
Manual updates are subject to duplication or erroneous data. With so many orders from multiple
channels, it gets difficult for you to keep track of all of them.
Executing Bulk Orders
When you have to handle orders in bulk it gets complex. Because it involves making many updates
in internal systems, marketplaces, creating invoices, label printing, and shipping arrangements.

5. Planning Inventory
Order fulfillment is all about meeting customer expectations. It is not possible to do that if you often
remain ‘out of stock’. To know your stock levels you need to have real-time visibility for your
inventory.
Managing System Integration
You will often feel hiccups in a standalone or a manually fed Order management system, as their
functions are not sufficient to handle multi-channel sales orders.

6. Maintaining Customer Experience
Today, customers want a consistent experience each time they shop for any product. According to
the State of Ecommerce Delivery Consumer Research Report:
“87% were more likely to shop again with an online retailer if they had a positive delivery experience.”
“43% will not return to the retailer within a month if they had a negative delivery experience.”
“38% said they are likely to never shop with that retailer ever again”

7. How To Quick Fix The Prevailing Challenges In Order Management
1. The Arrival of Seasonal Sales: Optimize the Inventory for Rapid Handling
2. The Quarter of Festivity: Strategize Order Manifestation for Easy Processing
3. Customers Don’t Want to Wait: Automate to Speed up the Operations
4. Get on with the occasional bliss: Integrate systems for enhanced visibility
5. This Holiday Season: Track it All for Instant Updates

8. Customers Don’t Want to Wait: Automate to Speed up the Operations
Automated storage and retrieval technologies support the optimization of the order fulfillment
process. Most companies focus the majority of their equipment investments on handling their fast
movers. But that leaves 80% of their remaining inventory (including medium and slow movers)
unoptimized and costs you more labor and time.
You need to make sure that everything is done automatically. For instance, deciding where to
route the order, selecting appropriate shipping partners and replenishing inventory. This not only
speeds up order fulfillment but also provides more accurate data for future orders. Especially
when it’s the end of the year with ample sales opportunities. So buck up and speed up your
supply chain operations!

9. Get on with the occasional bliss: Integrate systems for enhanced visibility
Adopting a cloud-based inventory management system is the easiest way to increase the visibility
of inventory across all channels. You need to ensure cloud systems provide a flexible and secure
environment to integrate and manage all stock levels, across all sales channels under a single
interface.
Your order management system should be pre-integrated with your ERPs. With one click, you will
be able to unify information on sales, payments, returns or other accounting details.

10. This Holiday Season: Track it All for Instant Updates
Allocate shipping providers based on the priority defined. Shipment of fragile items or inflammable
items needs to be shipped separately. Keep a count of items in stock and out of stock of the same
order that has to be shipped. The peak time of sales is very near, therefore, no customer would like
to wait long for their orders to be delivered. So, instead of managing everything on your own, enable
your seller to ship the product directly to the consumers through drop shipping. It ensures:
● Strong vendor relationship
● High product assortments
● Low inventory carrying cost
● Low stock-outs
● Faster delivery time

11. About Unicommerce
Unicommerce is one of the India's leading technology platforms
for managing orders & inventory across multiple B2C & B2B
channels.

12. Check out the blog:
https://unicommerce.com/challenges-fixes-order-management-process/