1. Sonia Joshi
302 Primrose Apartments
Santa Cruz West,Juhu Road
soniajoshi@hotmail.com
9702060195
CAREER OBJECTIVE:
Leadership role in an enterprising organization .To pursue a long term assignment which allows
me to effectively leverage my entrepreneurial ,strategic, business operations & analytical skills .
HIGHLIGHTS:
 Totally 22 years of work experience of which last 8 years has been in the Real Estate
Industry including 3 years experience as a successful entrepreneur in the consultancy
business.
 Currently teaching Management subjects of the International Programme of the
University of London under the academic direction of the London School of Economics
in Podar World College
 Expertise in real estate in various areas including consultancy, property management,
sales and marketing, budget planning, account development and management, customer
service, revenue generation, collections and brand management.
 Worked in the areas of IT Training and Software Sales
 Assignments include setting up systems and processes for new ventures and projects.
 Roles include channel sales/franchise development and management of relationships,
accounts, profitability and consulting.
 Driven strategic initiatives of corporates during career.
 Managed and inspired teams successfully to achieve targets
 QAI trained ISO auditor
 Balanced Score Card Champion
 Winner of “Colliers’ Asia Achievers’ Award” as well as “National Achiever Award”
in the year 2005.
 Multi-locational work experience with an understanding of varied business trends and
customer expectations
 Strengths include an understanding of industries and operations of various market
participants.

2. Details of professional experience:( in reverse chronological order ) :
1.Knight Frank India Ltd (September 2010 till July 2012)
Knight Frank is an International Property Consultancy head-quartered in London with offices
globally. Knight Frank India is a wholly owned subsidiary of Knight Frank with about six
offices across India.
I joined Knight Frank India in September 2010 as Head-Occupier Services Group (North) with a
key objective of forming a robust team as well as strategise business for the Region. I am also
entrusted the responsibility of transacting for the Eastern market as Knight Frank does not
presently have an office to cater to that Region.
We have already transacted about 0.3 million square feet space earning revenues worth Rs.3
crores in this financial year .
Some key clients that our team has transacted for are Wipro Technologies,Sterlite Industries,
Galax-e-solutions as well as Nuance Communications.
2.Pan Pacific India Ltd ( October 2006- February 2010)
Pan Pacific India was a partnership venture primarily in the business of real estate consultancy
services. Pan Pacific India was a profitable venture with successful transactions in Bangalore,
Hyderabad as well as Chennai to its merit. The company
serviced verticals such as commercial space leasing and sale, retail space leasing, residential
space leasing and sale, contracts management, land acquisitions, manpower consultancy as well
as business centre operations.
Pan Pacific India was into tenant as well as landlord representation owing to the strong network
that the company had in the corporate segment as well as the developer/landlord
Community.
Some real estate transactions concluded by Pan Pacific India are for Spheris India Pvt.Ltd. in
Ascendas “Vega” Hyderabad, TRC Engineering India Pvt Ltd. In DLF SEZ“Cyber City”
Chennai,Suez Energy India Pvt Ltd and Juki India Pvt.Ltd. in Ozone Manay Tech Park
Bangalore. Some retail clients transactions are FChisel in New Delhi & Bangalore , Lifestyle
outlets“Cleos “ across Bangalore and the most recent FBar & Lounge transaction in One India
Bulls Centre in Mumbai.

3. The manpower consultancy vertical was driven to service requirements of mandated clients by
means of head-hunting and sourcing experienced talent as well as grooming and later mentoring
the selected candidates. Campus recruitments and presentations were also made in reputed
institutions to drive the endeavour. SJR Group, a reputed real estate company was one of the
mandated clients for senior management positions.
Pan Pacific Business Centre was a 1500sqft incubator space with a high-end training room.The
facility had mandated clients like Accenture and Mar Labs Software .
Major Achievements: Pan Pacific India was felicitated by Ascendas as a part of the Ascendas
Realtor Partnership Award Scheme in the year 2008.
3. Colliers International Property Consultancy (August 2004 – August 2006)
Owing to my stint in ITPL and my strong corporate network Colliers International Bangalore ,a
real estate consultancy firm hired me as a Manager-Commercial Agency. I was elevated to the
position of Head-Commercial Agency on the confirmation of my services with the company .
Colliers International is head-quartered in Boston,U.S.. and has a presence in 50 countries and
241 offices globally.
A detailed job description as well as some notable achievements in the company are:
Duration : August 2004-August 2006
Designation : Head-Commercial Agency
Location : Bangalore
Team Size : 7
Role : Business Head
Responsibility : 1. Strategise to ensure new and continual
Business opportunities
2. Proactively offer solutions to service
client’s implicit and explicit needs
3. Smooth and Successful execution of
transactions.
4. Manage Client Relationships to ensure
Retention and repeat business
5. Team Management
6. Knowledge Management
Major Achievements : 1. Over-achieved revenue targets for
business

4. 2..Won Colliers’Asia Achiever’s award
20005 as well as National Achiever’s
Award
3.Closed transactions for corporates like
General Electric, MCI Worldcom,
Honeywell Technology Solutions
Limited Campus on Outer Ring Road,
VSNL Limited,PMC Sierra, as well as
British Telecom
4. Co-strategised with real estate heads of
Corporates like GE and Honeywell for
their national as well as regional real
estate requirements.
4. Information Technology Park Ltd., an Ascendas IT Park( June 2000- Aug 2003)
I joined Information Technology Park Limited ( a joint venture of Tata Sons, Singapore
conglomerate of Industries led by JTCi/Ascendas and Karnataka Industrial Authority
Development Board) in June 2000. ITPL was developed a one of the 1st IT Parks in country with
mandate of developing and managing state of the art infrastructure of international standards for
Indian and international customers.
I joined the company as a Business Head of a profit center-TPBC (Tech Park Business Center)
and was also endowed with the additional responsibility of event-management. I was
subsequently promoted in July’2001 as a Customer Service Manager for the 90+ clients of the
Park and am presently working in that capacity. The customers include some of the best global
companies like AOL Member Services, Tata Consultancy Services, Societal General Software
Limited.. Details are mentioned below.
Duration : June 2000 – August 2003
Designation : Business Manager June2000-June2001
Customer Service Manager
(July 2001 onwards)
Location : Bangalore
Team Size : 8
Role : Customer Service Manager
Responsibility : 1.Client Servicing
2. Lease Management
3. Sales Of Facility
4. Organising Internal /External Events
5. Ensuring consistent and timely service
deliveries to implicit and explicit client
needs
6. Execution, collection, analysis and

5. drawing action plans against feedback
received from Customer Satisfaction
Survey conducted in the Park
Major Achievements : 1. Achieved targets for 1999-2000 by
150%
2.Turnkey establishment projects for
companies like Sony
India Ltd., Intel & Huawei Technologies
were successfully implemented by me
3. Organised outdoor events for companies
like Wipro,GEIndia,SAP Labs,Investmart,
Times of India etc.
5. Binary Semantics Ltd ( November 1999 – April 2000 )
I joined Binary Semantics Ltd., a 20-crore group software development company as a Business
Manager (Training and Channel Sales). The company is also an authorised “TALLY
ACADEMY” with Peutronics Pvt.Ltd.(PPL) as their principals. I was instrumental in making
“TALLY Training” available to corporates like Birlasoft,FIBCOM and Penguin India Ltd. I was
also handling the student-courseware development responsibility for courses other than
“TALLY”.
Duration : November 1999 to April 2000
Designation : Business Manager
Location : New Delhi
Team Size : 8
Role : Business Manager
Responsibility : 1. TALLY ACADEMY Management
2. Corporate Trainings (other than TALLY)
3. Channel Sales
Major Achievements : 1. Multi-fold increase in TALLY-TRG Sales
2. Prestigious training projects from
PHDCCI & ER & DCI
6. Eastern Software Systems Ltd. ( June 1998 – October 1999 )
Eastern Software Systems Ltd. or commonly known as ESS Ltd. is a software development
company based in Okhla , New Delhi . The company has an in-house developed mini-ERP by
the name of “MAKESS ” which has been implemented at around 200 sites in India and abroad. I
was a part of the “MAKESS” sales team and my prime responsibilities were Channel Partner
Development and Sales.
Duration : June1998 to October 1999

6. Designation : Channel Sales Manager
Location : New Delhi
Team Size : 3+ 4 ROs + 35 Channel Partners(CP)
Role : Team Leader
Responsibility : 1. Channel Development
2. Channel Management
3. Channel Sales
4. Institutional Sales & Strategic Alliances
5. Training of Makess
Major Achievements : 1. Increased Channel Sales by 60%
2. Increased Network from 8-35
3. CP Retentivity Ratio of 75%
4. Strategic Company Alliances with bodies
like KASSIA,AIMA and ER&DCI.
7. NIIT Ltd. [Career Education Group] ( October 1997- April 1998 )
I joined NIIT Ltd.as a sales head of their central Delhi territory (Connaught Place &ITO) centers
and was also entrusted with the responsibility of setting up a satellite center at Daryaganj. My
primary responsibilities were territory sales, student management as well as strategizing for the
group schemes.
Duration : October 1997-April 1998
Designation : Sales Manager
Location : New Delhi
Team Size : 12
Role : Team Leader
Responsibility : 1. Territory Sales
2. Direct Marketing
3. Channel Sales
4. Institutional Sales & Strategic Alliances
5. Student Management
Major Achievements : 1.Increased Sales by 120%
2.Set-up a satellite center independently
3.Maximum Number of Course ( Service )
Upgrades by customers in North India
4. Strategic Alliances with
educational institutions.
8. Tata Infotech Ltd. ( Education Services ) ( formerly known as Tata Unisys Ltd )
( May 1994-September 1997 )

7. Tata Infotech Ltd. was looking at professionals with initiative, dynamism and vigour who could
spearhead their education services in Eastern India for which I was selected. I was initially
recruited as a Sr.Counsellor with responsibilities of counselling, Student-care and Student-
Placement and was promoted to a Managerial Grade with additional responsibilities of Center
Management.
Duration : May1994 to May 98
Designation : Manager(Marketing)
Location : 1994-1996: Calcutta
1996-1998: New Delhi
Team Size : 7
Role : Team Leader
Responsibility : Center Management & Satellite Center
Sales Support
Major Achievements : 1. Best Center Award ‘96-’98
2. Best Counsellor (E) ‘94-’96
9. First Computers ( formerly known as Brilliant’s Computer Center)
( April 1993 – May 1994 )
The BRILLIANT TUTORIAL group had initiated it’s computer education endeavour in eastern
India in the year (1993) when I joined the company. Brand awareness through rigourous
promotional drives and the establishment of a sound academic system were my key focus areas.
Duration : April 93 to May 94
Designation : Executive(Counsellor-cum-trg admn.)
Location : Calcutta
Team Size : 4
Role : Team member
Responsibility: : 1. Student-Counselling
2. Direct marketing: direct calling-mailing,
institute and residential area presentations
3. Student Administration
4. Training Methodology Management

8. IT skills : UNIX, C, ORACLE, CLIPPER,ADOBE
PHOTOSHOP,HTML,DHTMLand FRONT
PAGE 2000
Languages Known : Hindi, English and Bengali
Academic :MBA (Mktg),Computers ,Graduate of Physics
from Calcutta University
Interests/Hobbies : Music, Dramatics ,Creative Writing and Travelling