This presentation will give a brief overview regarding government's BHIM app under NPCI.

2. • BHIM is a digital payments solution app based on the
Unified Payments Interface (UPI).
• Launched on December 30, 2016.
• BHIM app is intended to facilitate e-payments directly
via banks and simplify cashless transactions.
• Not a mobile wallet
BHIM

3. NPCI
National Payments Corporation of India
•National Payments Corporation of India (NPCI) is an
umbrella organization for all retail payments system
in India.
•NPCI was incorporated in December 2008.
•NPCI was set up for retail payment system in India.

4. • Send Money
• Request Money
• Scan & pay
• Transaction
• Profile

5. Features of BHIM app
• Language
• Block user
• Privacy
• Bank account

6. About the app
•4.1 Rating on Google Play Store and 4+ rating on iOS
store.
•16.28 million downloads on Play Store and IOS : 0.68
million downloads from iOS store.
•Supported languages: English, Hindi, Malayalam,
Tamil, Telugu, Marathi, Gujarat, Punjabi, Kannada,
Bengali Assamese and Odia.
•52 banks are associated

7. • Customer Referral Scheme
Rs. 10 per transaction
• Merchant Incentive Scheme
Rs. 300 per month
BHIM Referral Scheme

8. Merits
• Government-backed up App: app is backed
by the government of India
• Authentication & Security: three level
authentications, which makes it more secure
option
• All In One App For All Bank Accounts: if a
user has bank accounts in 3-4 UPI enabled
banks, and then BHIM will join all his
banking functions

9. Demerits
• App cannot be used for any kind of online payments
• Only KYC verified accounts can be used on this app
• No dedicated customer care
• Daily Transaction limit

10. Customer support
• Email support
• NPCI helpline number

11. THANK YOU