City of Oulu in Finland was selected as the most intelligent city in Europe 2012 and 2013 by Intelligent Community Forum (ICF). Oulu continues to be in the forefront of mobility: Every day some 2.6 Billion people are utilizing the technology that has been developed in Oulu. The increase of mobile applications and the possibilities they create, for instance in the service sectors of early childhood education and home care, made Oulu to ignite the sourcing and deployment of the mobile device management project. For example City of Oulu uses a mobile application with which kindergartens monitor the presence of children and do the reporting. Target is to enable customer invoicing based on the presence of children in the kindergarten.

1. Oulu, the Hi-tech Hot Bed.
Case: Successful Mobile Device
Management Project with Skillful Partner
Jukka Hieta
Executive Director, Sales and Marketing
Sofor Oy

2. Oulu, City of 240 000 people
+400 ICT companies
15 000 high-tech jobs
+7500 R&D experts
200 eHealth companies
300 start-up companies
16 000 students in University of
Oulu
8000 students in Oulu University
of Applied Sciences

3. ”Oulu is the
world´s best place to
find a radio
technology know-how”
Rajeev Suri
CEO, Nokia
”Every day some 2,6
billion people are
utilising the
technology that has
been developed in
Oulu”
The most intelligent
city in Europe 2012
and 2013
Intelligent community
Forum (ICF)

4. Oulu Track Record in Wireless
2011 WIFIUS – High Capacity NextGen Cognitive Radio Solution
2010 World's First Fully 'Open' Mobile Device Powered by Moblin
2010 Linux Phone launch
2009 World 1st Cloud based mobile security services
2008 World 1st pedestrian navigation phone
2007 Launch of mobile Wimax test network
2005 The world’s 1st public NFC user
2004 The world’s 1st commercial Edge high-speed network
2003 Europe’s 1st free urban area WLAN network
2002 The world's 1st WCDMA (3GPP) telephone call
2002 The world's 1st security OTA-services for Mobile phones
2001 The world's 1st security products for Mobile phones
1996 The world’s 1st WCDMA telephone call
1993 Modern menu-driven user interface style for mobile phone
1992 The 1st contactless fare collection system for public transportation
1991 The world's 1st GSM telephone call
1991 The world's 1st GSM base station
1982 Europe’s largest science park
1981 The world's 1st NMT network

5. Leading Global ICT Brands in Oulu

6. Generation of 300 StartUp -companies
During year 2013 Oulu based
startup-companies reached
about 40 million euros
investments.
One of funders, Northern Startup
Fund, is a VC fund managed by
Butterfly Ventures that invests into
early stage startups as the first
asymmetric fund in Finland.
It means that the public investor,
which benefits also in a form of tax
income, lowers the risk of a private
investor by offering a possibility for
returning the invested capital and
profit share before the public
investor.
From the private investors’ point of
view this improves the risk – return
expectation ratio significantly.
The public investors in the
Northern Startup Funds are the
City of Oulu and the European
Regional Development Fund (the
Northern Ostrobothnia Centre for
Economic Development, the
European Union).

7. ”
Increase of
mobile
applications and
the possibilities
they create was
the reason for
the RFQ
There are 3000
mobile devices
in the City of
Oulu that need
to be remotely
managed

8. Starting point
• Mobile applications are increasing in the service
sectors of early childhood education and home care
• The increase of mobile applications and the
possibilities they create was the main reason for the
City of Oulu to ignite the sourcing and deployment
of the mobile device management project
• Recently mobile device management and the end-user
device technologies have gone through a
break-through and as a consequence it is possible to
do full blown mobile device management

9. Project process
1. Market
study
• City of Oulu started a 6-month market study in which the existing
systems were mapped and different Gartner quadrants were
analyzed
2. Bidding
process
• Bidding process had two phases: Reviewing of the offer
documents and Proof of Concept
3. Partner
chosen
• As a result of the bid process Sofor was chosen to deliver the new Mobile
Device Management solution. Sofor delivers also support and expert
services to the specialists in the Oulu Information Services Department

10. Technical Solution
Technical solution consists of XenMobile 9 MDM
Edition including
• XenMobile Device Manager 9
• NetScaler
– ShareFile configurations (with ShareFile
Wizard)
– Virtual Server with SSL Offload
• ShareFile StorageZone Controller (for local
network CIFS shares)

11. Why Sofor?
“Sofor has excellent professional attitude: Sofor keeps
its promises. In addition to this Sofor has a good
network. The tight cooperation goes well both with
Arrow ECS and Citrix who are actively involved in the
making of business and they provide support when
needed. This is important today as through a good and
wide network even the most difficult things can be
managed swiftly”, explains Heikki Mikkonen Service
Director in City of Oulu.

12. High Level Service,
Agility, Cost Efficiency
and Customization
All from One Partner
- Sofor