The 2017/18 annual report of the Smiling One Foundation highlights its tenth anniversary of promoting personal values-based leadership through its Change Agent approach, particularly within South African communities and prisons. The foundation collaborates with various partners to facilitate circles of change, reduce recidivism, and empower individuals by equipping them with tools for sustainable development and community reintegration. The report reflects on achievements, challenges, and the ongoing commitment to inspire positive transformation in society.

1. 2017/18
ANNUAL
REPORT
THE
SMILING ONE
FOUNDATION

2.
Foreword
Our Vision | Clarity
Our Team | Commitment
Our Values | Consistency
Our Change Agent Approach | WHY - HOW - WHAT
Our Partnerships | Growth | Progress is a joint venture
Our Portfolios | Expose | Provide Enabling Platform | Activate Champions for Change
Our Portfolios | 10 Years Anniversary | TRI Multiplier
Re-Integration prior Release | SA Prisons | Change Agents in the making
Change Agent Bradley Hess | Malmesbury Prison
Reintegration post Release | Change Agents | The Heartbeat of Transformation
Change Agent Phumzile Salela | Activation in Khayelitsha, Nyanga & Pollsmoor
Change Agent Franklin Esau | Activation in Schools
Trainings | Events | Networking | Celebrations
Financial Report | Governance
We welcome your support | Call for action
C O N T E N T
MISSION STATEMENT
We are deeply passionate
about unlocking potential.
Our purpose is to inspire personal
values-based leadership.
We go to the people, we live with them, we
love them, we learn from them, we start with
what they have and build on what they know.
When the task is accomplished and the work
is done, the people will all remark;
We have done it ourselves.

3. The year of 2017/18 is our 10th year in loving action and deeply committed contribution to making a difference in our beloved South Africa. It is
a milestone! We pause and reflect on the wonderful achievements of our fellow TRI students who have embraced personal values-
based leadership and live to be an example. Their success is our success. In true Ubuntu Spirit there is not one without the other!
THE CHANGE AGENT…
this is how we address crime in South Africa.
I am deeply humbled as I witness incredible courage amongst our students. We meet them in some of the toughest environments and
extend to them the invite of change. Let us not underestimate what this means! It is for each student a complete rebuild of what he or she
knows. It is a daily challenge of meeting and shifting the old energy and choosing a different approach.
You will in our annual report meet these courageous beings and witness what they do with a changed mindset; a mindset that no longer violates
or perpetrates; a mindset that cares deeply to restore and heal , to nurture, inspire and to contribute. They have joined the heartbeat
of transformation and play a significant role in guiding our SA youth and communities towards a greater future!
FOREWORD
KARINA ANDERSEN | OUR FOUNDER
May you enjoy our Annual Report
With Love & Appreciation
Karina

4. OUR VISION
IN ACTION…
1. We facilitate CIRCLES OF CHANGE (COC) in highly challenged South African
communities establishing a foundation for development with our personal values-
based leadership program: THE RESPONSIBLE INDIVIDUAL (TRI).
2. We educate CHANGE AGENTS who facilitate dynamic COC processes within
their communities which include: prisons, families, schools, youth at risk, businesses
and organisations – in society at large.
3. Our CHANGE AGENTS are ROLE MODELS who also assist the important phase of
re-integration, reducing the recidivism rate by helping parolees to build the bridge
back into society, back home into their families and communities.
4. We are an EMPOWERMENT ARM for our beneficiaries, their families and
communities. We do not do it for them. We do it with them. ”Give a man a fish and you
feed him for a day; teach a man to fish and you feed him for a lifetime.” The COC
empowers the entrepreneurial journey of each student towards sustainable livelihood,
operating in an abundant exchange.
5. We strongly believe in SUSTAINABILITY and that everything brought to a
community must be able to stay and be nurtured within the community for continuous
learning and growth.
OUR VISION | CLARITY
Social Cohesion,
Crime Diversion &
Prevention
“We are continuously developing as a
community. We thrive on shared values,
shared challenges and equal opportunities.
We walk united in diversity, each one of us
knowing that it starts with a better ME (my
individual responsibility) for a better WE (our
shared responsibility). We are committed and
passionate about contributing to the
wellbeing of everyone in society. We build
bridges instead of walls.
WE ALL OWN A SHARE
IN THE WELL-BEING
OF OUR SOCIETY!

5. OUR TEAM | COMMITMENT
FRANKLIN BRADLEY OSCAR PHUMZILE
TRI FACILITATOR (9+) TRI FACILITATOR (9+) TRI FACILITATOR (6+) TRI FACILITATOR (5+)
MASTER COACH IN TRAINING MASTER COACH IN TRAINING TRI, YOGA, HEALING PAROLEE SUPPORT
CAPE TOWN, CRADOCK MALMESBURY MALMESBURY CAPE TOWN
YOUTH, SCHOOLS, PRISONS PRISON PROJECT PRISON PROJECT, YOGA YOUTH, PRISON, COMMUNITY
KARINA NATHALIE CAROLINE
TRAINER & COC EDUCATOR (11+) RESEARCHER, ADMIN TRI STUDENT, CLEANING
SOUTH AFRICA CAPE TOWN CAPE TOWN
CHANGE AGENTS SOF SOF ENTREPRENEUR PATH
UMUNTU UNGUMUNTU NGABANYE ABANTU
40 YEARS OF
COLLECTIVE
TRI
EXPERIENCE

6. OUR VALUES | CONSISTENCY
There is nothing more attractive than someone
radiating Personal Values-based Leadership
TRANSPARENCY
We are honest with ourselves and others.
Our focus is to daily purify our intentions.
We have no hidden agenda’s.
OPENNESS
We allow any experience to be part of us.
We are awake to receive information, to our
learning, to listen intently, to share openly
and to give wholeheartedly
RELIABILITY
We live and honor our values. We walk the
talk, and deliver on our promises. We are
committed and dedicated.
RESPECT
We are driven by self respect, and meet you
where you are at. We are all equal.
We treat you as the evolved being, we
already see you to be.
LOVE | CARE
Our Love and Care is expressed in all we say
and do. It is WHY we do what we do.
We care deeply about you and your
potential, to be a Shareholder in the
Wellbeing of our World
COMMUNICATION
We are mindful in how we communicate (in
thoughts, in body, in words). Our presence
(our energy) speaks in each of our values

7. Meet
“I”
who has gotten
lost and lives in
separateness
The purpose of our Annual Report is to highlight our achievements for the year. However, only once we understand the depth of the work
can we appreciate what has been achieved. We have to see beneath the surface and ask ourselves ‘What is the source of these
challenges’? Do we recognise the deeper wounding? We cannot address the challenge if we are not addressing the wound!
1) We recognise THE WOUNDED
2) We fully live into our Mission Statement of inspiring Personal Values-based Leadership and equipping the
wounded for his/her own awakening.
THE WOUNDED
WHYWE DO WHAT WE DO
WHY
WE DO
WHAT WE DO
OUR CHANGE AGENT APPROACH | WHY - HOW - WHAT
Lack of tools; I am not equipped,
I have no direction; I am easily influenced;
Material focus; Feeling less; Self doubt, Peer
Pressure; Suicide, No positive role models;
No sense of belonging; I fear judgement;
Emotional stress; abused/abusive;
Imprisoned thinking; Poverty Mindset;
Substance Abuse; Unemployment; Violence;
Crime; Gangsterism

8. H
O
W
EXPOSE
ACTIVATE
CHAMPIONS
FOR CHANGE
Self Leadership
Curiosity
Authenticity & Humility
Responsibility & Trust
Diversity Mindset
I am equipped to deal with life
I have a sense of belonging
I am self-motivated; I self start
I self guide; I self lead
I CAN DO IT Attitude
I am a Role Model
I am a champion for change
I am a Shareholder in the
Wellbeing of our Society
“I”
owns a share
in the well-being
of our Society
“I”
continuously fuelling
the change engine
“I”
arrives HOME
and awakens in
“WE”
“I”
fueled by
Passion & Purpose
BEST for our WORLD
C O C
Education
Our Strategy
Personal Values-based LeadershipMeet
“I”
who has gotten
lost and lives in
separateness
OUR ENABLING PLATFORM
COC1:
SHARING
PRACTICECOC2:
CARING
PRACTICE
COC3:
I AM A
RESOURCE
PRACTICE
Lack of tools; I am not equipped,
I have no direction; I am easily
influenced; Material focus;
Feeling less; Self doubt, Peer
Pressure; Suicide, No positive
role models,; No sense of
belonging; I fear judgement;
Emotional stress; abused/
abusive; Imprisoned thinking;
Poverty Mindset; Substance
Abuse; Unemployment;
Violence; Crime; Gangsterism
Copyright 2005 -2018 SmilingOne
OUR CHANGE AGENT APPROACH | WHY - HOW - WHAT
COC EDUCATION - THE EDUCATIONAL PATHWAY OF THE CHANGE AGENT
Lack of tools; I am not equipped,
I have no direction; I am easily
influenced; Material focus; Feeling
less; Self doubt, Peer Pressure;
Suicide, No positive role models,;
No sense of belonging; I fear
judgement; Emotional stress;
abused/abusive; Imprisoned
thinking; Poverty Mindset;
Substance Abuse; Unemployment;
Violence; Crime; Gangsterism

9. PROVIDE ENABLING PLATFORM
Agression
Violence
Pregnancy
Abortion
Lack of
Direction
Suicide
Crime
Stress
Peer
Pressure
EXPOSE
SHARING
PRACTICE
COC ACTIVATION
SELF
IDENTIFICATION
DISCOVERY
EQUIPPING SELF
WITH TRI TOOLS
SILENCING
‘THE NOISE’
LEARNING TO LISTEN
HEALING
& ACTIVE
DEVELOPMENT
ACTIVATE CHAMPIONS FOR CHANGEROLE
MODELS
CHANGE
AGENTS
YOUTH
AT
RISK
Poverty
Mindset
MEN
&
WOMEN
Self Doubt
Lack of
Confidence
No sense
of belonging
Imprisoned
Thinking
Abused
Abusive
IrresponsibleShame
WHAT
WE DO
OUR CHANGE AGENT APPROACH | WHY - HOW - WHAT
EXPOSE - PROVIDE ENABLING PLATFORM - ACTIVATE CHAMPIONS OF CHANGE
H
O
W

10. OUR PARTNERSHIPS | GROWTH
THE DG MURRAY TRUST | LRMG | WITS DIGITAL CAMPUS
We give thanks to DGMT for the support
and for allowing us the opportunity to
deepen our work throughout the year.
We have thoroughly enjoyed our in-depth
engagements with DGMT Innovation
Manager Senzo Hlophe whom we
reported to. We were deeply humbled by
the time, energy and interest he invested
in us as we fine-tuned our reports and
communicated with even greater clarity.
We give thanks to LRMG for being a
treasured partner as well as an incredible
platform of learning and growth for our
Founder. The exposure and deep
engagements in the world of business
enriches her thinking and allows her to
deepen TRI’s multi lingual capability.
COC Education and each Change Agent
benefits hugely from this.
We give thanks to the Wits Digital Campus & Team (powered by LRMG) for sponsoring an inspiring
online learning experience - Principles of Project Management - for one of our Change Agents.
Franklin has strengthened his toolbox and fine-tuned his approach as a Project Manager of several
projects. This benefits our beneficiaries hugely.
Without partnerships we are nothing…
Progress is a joint venture!

11. OUR PARTNERSHIPS | GROWTH
DEPARTMENT OF CORRECTIONAL SERVICES (DCS) | RUC | DANISH EMBASSY
We give thanks to RUC who has been a treasured partner the past six years.
We enjoy bringing our LIVE reports to the congregation and share of our work; we appreciate
the many wonderful connections, the generous donations and the invites for our Change
Agents to contribute in many more ways; one example would be inviting Phumzile to cook at
your annual fundraiser. Thank you for enriching our experience!
Thank you for providing growth opportunity !
We give thanks to DCS for our special partnership
these past 10 years! Our growth has only been
possible because we have walked hand in hand with
the prisons who have embraced our service delivery.
Eight prisons in total since 2008:
Brandvlei Maximum 2008 - 2013
Brandvlei Medium & Juvenile 2010 - 2012
Goodwood Prison 2009 - 2012
Worcester Medium 2009-2016
Helderstroom Prison 2013-2015
Malmesbury Prison since 2013 (active)
Pollsmoor Prison 2012 (1 year)
reactivated in 2017 (active)
We give thanks to The Royal Danish Embassy for
opening your hearts to us in partnership and
bringing danish business people to our projects.
This has benefitted us in multiple ways - it opens
opportunity for our beneficiaries for further support,
it becomes a further avenue for us to build
partnership and attract funding and it allows us to
inspire projects abroad. We have had several
engagements with inspiring minds who are
intrigued by our approach. Each engagement, each
opportunity contributes to our growth.

12. OUR PARTNERSHIPS | GROWTH
DR. PAUL ABRAMOWITZ (SEX THERAPIST | PHD IN WESTERN HUMAN SEXOLOGY)
We give thanks to Dr. Paul Abramowitz for spending
two separate days with our group inside Malmesbury
Prison, facilitating a sacred space for the men,
offering a deeper exploration into what it means to
bring consciousness into sexual expression and the
cost of unconscious behaviour. The two days offered
tremendous growth both to the inmates active in their
TRI journeys as well as to our Change Agents who
were given some additional lanes on their facilitation
highways. Also a heartfelt thank you for the
workbooks for the men, Paul!
We give thanks to UCT Barbara Schmid as well as
Department of Social Development Senior Lecturer
Somaya Abdullah for the opportunity to join hands in
partnership around Social Worker Sibonisiwe P.
Pamburayi’s internship with our Foundation.

13. Western Cape Prisons Malmesbury Pollsmoor TOTAL OBJECTIVE 2018/19
Inmates in session 30 72 102 125
Session hours offered 250 150 400 500
Community & Youth Support Khayelitsha Nyanga TOTAL OBJECTIVE 2018/19
Youth/Community in session 15 17 32 50
Session hours offered 400 15 415 500
Youth Support (Schools) Cape Town Cradock TOTAL OBJECTIVE 2018/19
Schools 3 2 5 3
Learners in session 54 138 192 200
Session hours offered 200 50 250 250
Parolee/Family Support Western & Eastern Cape TOTAL OBJECTIVE 2018/19
Parolees/Families in support 8 8 12
Session hours offered 560 560 650
OUR PORTFOLIOS
INPUT & OUTCOME 2017/18
EXPOSE | PROVIDE AN ENABLING PLATFORM | ACTIVATE CHAMPIONS FOR CHANGE

14. OUR PORTFOLIOS | 10 YEARS CELEBRATION | TRI MULTIPLIER
RE-INTEGRATION PRIOR RELEASE | SA PRISONS | CHANGE AGENTS IN THE MAKING | THE STORY
2002 Catalyst: Our Founder Karina, originally from Denmark tragically looses her partner, the father
of her children in a car crash. A much deeper journey calls her. She experiences the importance of
‘depth work’ and its profound impact in facilitating behavioural shifts. In 2005 she registers the
SmilingOne Domain, it is a symbol of her own gradual shift and the intention to impact shifts in
others.
November 2006 Karina immigrates to South Africa. In ‘her suitcase’ she brings her own healing and
development journey. She embarks on the writing of her book The Responsible Individual (TRI)
and activates the first coaches in a coach training she is developing. She is looking for a community
project as part of the coach educational training for students to deepen their COC2 caring practice.
It is October 26th 2007. Karina connects with Jacobus Pansegrouw, a social worker from Brandvlei
Maximum Prison at a business breakfast in Cape Town. He invites her to meet a group of prisoners -
the Group of Hope - a week later. November 1st 2007 marks the one year anniversary of Karina
arriving in South Africa. This is the day she arrives at Brandvlei Prison. 16 inmates courageously
chooses to walk the journey with her and her student coach team. They officially begin sessions
January 2008.
Developing the TRI coaching methodology & COC Education has been an important ingredient in
Karina’s own awakening to the resource she is. She is intentional about her own inner work and about
her contribution in our world. She gives credit to each puzzle piece on her journey. TRI & COC has
come ALIVE in the prison process and with each student who has had the courage to invite a
new way of thinking and being into their lives.

15. 2012
2011
2013
16 inmates were exposed in the first year
8 were intentional about change
and chose to become champions for change
In their COC educational training they extended the invite to fellow inmates
(see images) and furthermore took TRI with them as they were transferred to
7 other prisons in the Western Cape activating the seed both within
themselves and in those they met (fellow inmates).
THE SEED IN EACH OF US = OUR POTENTIAL
COC EDUCATION EVOLUTION
2008 - 2013 were instrumental
in creating the framework for
COC Education
OUR PORTFOLIOS | 10 YEARS CELEBRATION | TRI MULTIPLIER
RE-INTEGRATION PRIOR RELEASE | SA PRISONS | CHANGE AGENTS IN THE MAKING | THE STORY
2009
2010

16. OUR PORTFOLIOS | 10 YEARS CELEBRATION | TRI MULTIPLIER
RE-INTEGRATION PRIOR RELEASE | SA PRISONS | CHANGE AGENTS IN THE MAKING | EXPANSION
2011 Goodwood 2012 Goodwood 2012 Worcester
2014 Malmesbury 2013 Worcester
2013 Malmesbury
2015 Helderstroom2014 Worcester
2016 Malmesbury

17. OUR PORTFOLIOS | 10 YEARS CELEBRATION | TRI MULTIPLIER
RE-INTEGRATION PRIOR RELEASE | SA PRISONS | CHANGE AGENTS IN THE MAKING | EXPANSION
1000+
inmates EXPOSED to TRI in 8 prisons
Another 2000 were EXPOSED via Prison Radio in
Brandvlei’s 3 prisons through a daily inspirational
broadcast by Change Agent Franklin Esau
in 2011 - 12
196
were INTENTIONAL about their inner work
& graduated TRI1
64
were INTENTIONAL about their active
development & graduated TRI2
32
were INTENTIONAL about their
contribution in our society/world
& enrolled in COC Education to start the
educational pathway towards
CHANGE AGENT
2
0
0
8
T
O
2
0
1
8
I N T E N T I O N A L
Those who are ready to commit and are intentional about their development
journey actively participate on our enabling platform provided by our Change
Agents in COC Education. It is a very deep space. Many stay in TRI1 for at least a
year to establish the foundation. TRI2 is almost like a Master Degree and
requires extraordinary commitment and discipline from the Student as well as
from the Facilitator Team. Those who have embarked on the TRI2 journey have
taken a minimum of 2 years to complete their studies, some even more.
TRI1 & TRI2 completion qualifies a student for full COC Activation.
E X P O S E
Very often the idea of profound change must be visited multiple times before
we are able to commit. This is why we bring TRI EXPOSURE to the prison
environment where the possibility can be visited in a safe environment.
Karina shares: “Luyanda was exposed to TRI in the early days in Brandvlei Prison.
He did not graduate TRI. He approached me end of 2016 in Worcester Prison
and thanked me for the seeds that had been planted in him while he visited the
idea of change on the TRI enabling platform. He had taken up his studies and
was committed to a life of learning and growth.”

18. However in the years with the SmilingOne Coaches such as Mr Skoji and my Trainer Karina
Andersen inspired me to value life. They availed themselves as Students and Explorers of life.
Their characteristics caught my heartbeat, true travel companions who gave me the gift of
unconditional love as I discovered more of myself and my unique abilities, my unique potential.
I opted to undertake the training path as a Student Coach [COC Education with SmilingOne]. A
seed was planted in my life, as a blessing [at first] unnoticed. I embraced it with everything I had
and today I am proud to be a puzzle piece of inspiration and change to my peers. I am very
passionate about giving back to my peers. I enjoy being challenged by them. I learn from them. I
love bringing the idea of TRI to the world.
As I re-integrate back into society this year I would like to avail my assistance in SmilingOne
Projects for Youth development, Community building, Prison processes (reintegration prior
release) as well as Support for family members of inmates as well as victims
I am an Explorer of Life and a dedicated life-long student. I trust fully in my values and in
my ability to spread love, care and facilitate change. I open windows of opportunity as a
Travel Companion and as a Guide to others. I always remain a student.
When there is understanding and a set of values that encourages sharing, then the
limitations, the needs and our perceived lacks can be acknowledged and effort can be put
into using our values to appreciate life more. I have learned that when we ‘wake up’ to our
human experience on this planet we stop running away, we stop building walls in and
around our heads; instead we actively develop a deeper, wiser and more fulfilling
motivation for our lives.
I have spent almost a decade being
a family member of SmilingOne. It
has been incredibly challenging,
fun and adventurous; an eye
opener, especially in prison. A
remarkable journey of depth, risks
and learning that brings you to the
core of your existence.
On this path of self discovery I have
fallen, been shaken and hurt so
many times. The fear of falling
overwhelmed me so much that it
would have been easier to stay
lying down; always feeling and
assuming that no one cares which
felt to be true initially because I did
not care nor love myself and for too
long I deprived myself of the gift of
self love, self trust and self care.
OUR PORTFOLIOS | 10 YEARS CELEBRATION | TRI MULTIPLIER
RE-INTEGRATION PRIOR RELEASE | CHANGE AGENT | BRADLEY HESS IN PREPARATION FOR RE-INTEGRATION 2018

19. OUR PORTFOLIOS | 10 YEARS CELEBRATION | TRI MULTIPLIER
RE-INTEGRATION POST RELEASE | CHANGE AGENTS | THE HEARTBEAT OF TRANSFORMATION
16
Change Agents
in the making
whom we have followed closely
upon re-integration as part of
our 10-year research & fine-tuning of
our Change Agent Approach.
We observe:
No re-offending
Cycle of crime broken
Increased Family Value
Conscious Parenting
Enablers of conscious communities
Multipliers
Entrepreneurial Mindsets
Small business development
WE ARE GRATEFUL TO HAVE BEEN
A PUZZLE PIECE IN THEIR JOURNEY
Sihle, Quirky 30
COC Student 2008 - 2010
Mzi Collin Duda, Quirky 30
COC Student 2009 - 2013
Welcome Witbooi, Educator
COC Student 2008 - 2013
Vaughan, Manager
TRI Student 2009-2010
Chris, Self Employed
COC Student 2009 - 2014
Thando, Artist & Entrepreneur
COC Student 2008 - 2012
Thabo, Entrepreneur
COC Student 2008 - 2010
Andrew, Self Employed
COC Student 2009 - 2013
Farouk, Self Employed
COC Student 2009 - 2013

20. Type to enter text
16
Change Agents
in the making
whom we have followed closely
upon re-integration as part of
our 10-year research & fine-tuning of
our Change Agent Approach.
We observe:
No re-offending
Cycle of crime broken
Increased Family Value
Conscious Parenting
Enablers of conscious communities
Multipliers
Entrepreneurial Mindsets
Small business development
WE ARE GRATEFUL TO HAVE BEEN
A PUZZLE PIECE IN THEIR JOURNEY
OUR PORTFOLIOS | 10 YEARS CELEBRATION | TRI MULTIPLIER
RE-INTEGRATION POST RELEASE | CHANGE AGENTS | THE HEARTBEAT OF TRANSFORMATION
Franklin Esau, Manager, Trustee, TRI Facilitator
COC Student 2009 - 2018
Jabu, Employed
COC Student 2013- 2015
Monwabisi, Self Employed
COC Student 2013-2015
Malcolm, Self Employed, Dad
COC Student 2009 - 2015
Luyanda (Theo), Family Man, Job Seeking
COC Student 2009- 2015
Phumzile Salela, TRI Facilitator
COC Student 2009 - 2018
Trevor, Self Employed Carpenter/Gardner
COC Student 2010-2011

21. THE CHANGE AGENT
THIS IS HOW WE ADDRESS CRIME
IN SOUTH AFRICA
THE CHANGE AGENT
THIS IS HOW WE ADDRESS CRIME
IN SOUTH AFRICA
OBJECTIVE 2018/19
WE CONTINUE TO BRING
COC EDUCATION TO SA
PRISONS AND WORK WITH
MINIMUM 100 INMATES P.A.
WE INVEST IN EDUCATING
CHANGE AGENTS
20

22. OUR PORTFOLIOS | EXPOSE | PROVIDE ENABLING PLATFORM | ACTIVATE CHAMPIONS FOR CHANGE
CHANGE AGENT PHUMZILE SALELA | RE-INTEGRATION POST RELEASE ACTIVATION | POLLSMOOR CRIME DIVERSION
Phumzile shares: “SA prisons host some of the greatest talents and potential in our country; it is a place
where people get to wake up because sometimes it is only when we are in the deepest of waters that we
realise the gift of being on the surface. When we are awake we know how to appreciate this; not to drown,
to float. It means we connect with our core being and what we are here to achieve - our goals - our purpose.
The SmilingOne Prison process has taught me more about myself and made me aware of my environment.
It has taught me to be aware of the environment of other people and where they come from. Touching the
inmates with TRI makes me feel wonderful because I am doing something good for the people and for the
community. It plays a big role in the man I am today, a man who’s life is a platform of learning for others.
The prisons are in great need of TRI, not just in Pollsmoor but in all our prisons. They are in need of ambassadors for change. It is all about
contributing to the wellbeing of others. By guiding someone to understand, to honour his/her values and to embrace challenges is like saving
someone’s life. They begin to give their life meaning and to live out their potential. They begin to feel human again.
I would like to share a story of one of the
guys I met inside Pollsmoor Prison in
December 2017 while he was awaiting
trial. This is Siya. Upon his release he
immediately contacted me. We have
started a process in his location in Nyanga.
We are three months into the project. I go
there once a week…
Siya first brought one person to our sessions, then he inspired another 15 youth to join us. Life is not just about one individual, it is really
about all of us. TRI gives meaning to everyone and contributes to our growth. It helps us move towards meaningful activities in our lives.”

23. OUR PORTFOLIOS | EXPOSE | PROVIDE ENABLING PLATFORM | ACTIVATE CHAMPIONS FOR CHANGE
CHANGE AGENT PHUMZILE SALELA | RE-INTEGRATION POST RELEASE ACTIVATION | YOUTH & COMMUNITY | CRIME PREVENTION & DIVERSION
OBJECTIVE 2018/19
Phumzile continues to work closely with
100 youth at risk both inside prison as
well as in the Khayelitsha and Nyanga
communities. He is an active member in
his community and plays a significant role
in inspiring change. He supports fellow
parolees, offering TRI sessions.32
72YOUTH
EXPOSED
INSIDE PRISON
YOUTH IN SESSION
HIGH-RISK COMMUNITIES
487 HOURS

24. STORIES OF AWAKENING
FROM KWEZI PARK
OUR PORTFOLIOS | EXPOSE | PROVIDE ENABLING PLATFORM | ACTIVATE CHAMPIONS FOR CHANGE
CHANGE AGENT PHUMZILE SALELA | RE-INTEGRATION POST RELEASE ACTIVATION | YOUTH & COMMUNITY | CRIME PREVENTION & DIVERSION
Yonela has in the process learned to be more
honest with himself - he has stopped doing
drugs and using alcohol. Honesty has been a big
practice for him which has also been noticed by his
family. He is in the process of learning what it
means to respect - this starts with self respect. He
is still learning to listen more deeply to his heart.
ANGER
FIGHTS
BULLYING
GANGS
CRIME
DRUGS/ALCOHOL
UNLEARN
CHOICE
BE RESPONSIBLE
JOB
FAMILY
HONESTY
RESPECT
LISTENING
ACTION
Mzimkhulu is interested in making a difference in
his community. He has been part of the community
policing forum - it is important to him to create a
better environment to raise his children in. The
sessions help him create a foundation for himself
and to trigger his potential - learning the way of
The session space has been important in Onele ‘growing up’
- being kinder in his relationship with his brothers and
parents. He has practiced choice and to step into his key role
as a brother and son. He is also a provider for two sons and
struggling because he has no job. It is one of the focus areas
in our session space as well - maturing into the job market.
Sikho has big anger challenge and used to fight and beat up
people. He has since he started with the TRI sessions (one
year) understood where his anger comes from and he wants
to learn more about himself. He sees the pattern of wanting
things his way and if they are not his way he takes it out on
people. He is learning to take ownership. He has never been
involved in crime but his brother is in prison for murder. He
has witnessed community people burn people. Sikho wants
to learn and to help people unite.
Sphumle is early in his process, starting to identify
and embrace challenges, he is learning to meet
the kid inside of him. He is very eager to learn. He
plays soccer at the Khwezi Park Youth Club - he is
very determined to make something of himself -
he loves education and sports. In TRI he is
unlocking his potential - he understands that it

25. OUR PORTFOLIOS | EXPOSE | PROVIDE ENABLING PLATFORM | ACTIVATE CHAMPIONS FOR CHANGE
CHANGE AGENT FRANKLIN ESAU | RE-INTEGRATION POST RELEASE ACTIVATION | SCHOOLS | CRIME PREVENTION
Franklin shares: “I have become older and my
life experiences have matured me; I have
become more wise in making choices. I have
taken on the views and opinions of a Man; but
also I was once a Child. I had my Youth and
Adolescence and with that came along some
gruesome times and deep struggles. I do not
want to take anything away from my journey –
however IF I could add something to my
journey as a Youth I would have welcomed
having a Change Agent in my life; someone
to go to for guidance; someone who
understands and offers me spaces of sharing.
This is something not many of our Youth in
South Africa has.”

26. OUR PORTFOLIOS | EXPOSE | PROVIDE ENABLING PLATFORM | ACTIVATE CHAMPIONS FOR CHANGE
CHANGE AGENT FRANKLIN ESAU | RE-INTEGRATION POST RELEASE ACTIVATION | SCHOOLS | CRIME PREVENTION
“I AM PROUD TO PLAY THIS SIGNIFICANT ROLE OF BEING A SMILING ONE
CHANGE AGENT, PROVIDING AN ENABLING PLATFORM FOR CHANGE.
• I remember that my first session with Wynberg High School Students brought tears
as we in our sharing spaces uncovered the unfairness, the judgment and the
bullying they were experiencing; it came to light that many of the Students were
struggling with understanding Self and others.
• In Mount View High School situated in the notorious neighbourhood of Hanover
Park, Students were traumatised by violence. Alcohol and drug abuse was a daily
invite, many of them were victims of crime. Their trust, self belief and optimism had
been broken so many times.
• Bishop Lavis High School Students were targeted by gangsterism and drugs, a
constant negative influence impacting their future.
• St. Andrews Secondary School in the community of Elsies River was also
surrounded by gangsterism and influenced by drugs. Youth were targeted to join
gangs and young woman were forced to engage in criminal activities.
• Michausdal Senior Secondary School in Cradock is listed as a high drop-out
School; here you will find abusive behaviour amongst and directed at Youth which
sees many of the Students not completing School.
• J A Calata Secondary School are faced with a high teenage pregnancy rate and are
constantly dealing with drop-outs due to drugs and alcohol abuse from the Youth
alongside abusive and violent activities in the community.
OUR YOUTH IS OUR FUTURE
These Challenges are influencing our Youth
daily to an extend that we cannot imagine.
The truth is that these challenges disallows
them to reach their full potential, disallows
them to uncover their passion and their
dreams.
SMILING ONE ACTIVATES CHANGE
AGENTS IN SCHOOLING COMMUNITIES
to expose our youth to the TRI opportunity,
to enable them and activate them as
Champions of Change. I am a Change
Agent, an example, a role model to them. I
walk a path with them, assisting them in
understanding self and others, in learning
and practicing their values, in finding
meaning and living a life of purpose,
building towards their Passion & their
Dreams.”

27. OUR PORTFOLIOS | EXPOSE | PROVIDE ENABLING PLATFORM | ACTIVATE CHAMPIONS FOR CHANGE
CHANGE AGENT FRANKLIN ESAU | RE-INTEGRATION POST RELEASE ACTIVATION | SCHOOLS | CRIME PREVENTION
IMPACTTHE FUTURE
OF OUR YOUTH
SPONSOR
A CHANGE
AGENT

28. OUR PORTFOLIOS | EXPOSE | PROVIDE ENABLING PLATFORM | ACTIVATE CHAMPIONS FOR CHANGE
CHANGE AGENT FRANKLIN ESAU | RE-INTEGRATION POST RELEASE ACTIVATION | SCHOOLS | CRIME PREVENTION
5
SCHOOLS
192
LEARNERS
250 HOURS
My past was full of anxiety - always
nervous. During examination I would
get real anxious and often stress
about small things.
I still stress about things but I am
handling it in a different way. It is not
about not being nervous, it is the
ability to not sound nervous. If I am
overwhelmed with nervousness it will
not give me an opportunity to handle
things with more clarity.
I would love to help other teenagers
also discover what is inside of them
which can help them to cope with
the anxiety - they often don’t have
ways and means to deal with the
anxiety.
I have learnt that I can be in control of
my emotions by allowing myself to
feel and be honest with the way I feel
- I am responsible for my actions.
I AM LEARNING TO NOT SELL
MYSELF SHORT TO THE TALENT I
HAVE - I AM LEARNING TO SOUND
LESS NERVOUS.
My past was very hurtful. I
always wondered why things
like that has happened to me. I
see now that things will happen
but the importance is how I
react to it and handle it.
I was in a dark space and did
very hurtful things to myself in
order to deal with my pain and
hurt – as a teenager I felt that I
had no other options. With
time in the sessions I have
started to understand that
there are options in ways you
can handle your challenges.
I used to be very shy, my
confidence was low - my
biggest challenge was trust. I
am starting to trust myself more
as I am learning about myself.
I AM LEARNING TO NEVER
GIVE UP ON MYSELF & TO
SPEAK UP. I AM LEARNING
THAT I AM SPECIAL.
I have done a lot of things to disappoint my
parents and I have not been attending many
things to elevate me into being a better
person. Joining the process was going to help
me find perspective and give me focus.
In my past I did not have a care for things and
I was not stable in what I wanted to do – even
at school I was not giving my hundred
percent. I lacked focus. I did most things just
to please others.
I am still figuring out what I want to do and
who I want to be. I understand now that
school is a priority and it needs more focus -
also to handle my challenges day by day.
I have learnt that we all play our role to make
things come alive and we have a
responsibility towards our role and the
people we are living with – whether in our
community or at home. Being the oldest made
me feel I had a responsibility - finally I
understand what that responsibility means.
I AM LEARNING TO NOT CLASH WITH
OTHERS AND NOT FORCE MY WAY - I AM
MATURING - I AM HAVING LESS
ARGUMENTS - I AM LEARNING TO TAP
INTO OPPORTUNITY.

29. TRAININGS | EVENTS | NETWORKING | CELEBRATIONS
TRAINING: In-house Change Agents
were in bi-weekly COC educational
sessions which ensured that their
tools were continuously sharpened,
that they were challenged to deepen
their experience, fine-tune their
approach and stay fit for all their
guidance processes.
This past year they were furthermore
enriched by the presence of our
intern Pamburayi who joined our
trainings for a period of 2 months
and shadowed us in our projects. She
offered us valuable insights from a
social worker perspective. It was a
wonderful exchange.
One-on-one sessions were provided either in person or via Skype
for depth coaching sessions as well as follow up on projects. We
worked closely on our project delivery. We value learning - each
moment provides us with classrooms. As we open the door to
2018/19 we show up with our ready-to-learn mindset.
60 HOURS

30. We entered into an internship with Pamburayi as part of her studies as a
qualified Social Worker specialising in Probation and Correctional
Practice. The agreement was signed between UCT, Pamburayi and
SmilingOne. We committed to give her exposure to our projects inside
prison, in schools and in Khayelitsha, to our COC educational trainings
offered to our Change Agents and to our governance processes for an
in-depth understanding of how we run our NPO. It was really special to
experience our work and processes through her eyes. We deeply
enjoyed her feedback and her interest in making a contribution.
GRADUATION CEREMONY: Once a year in each prison process we celebrate
the remarkable journeys of change, the courage it takes to commit fully and be
intentional about change. We give thanks for the incredible opportunity of
journeying alongside each other. In 2017 we exposed our TRI students from
Mount View High School to the TRI students in our prison process. The
experience was enriching for everyone - the students and the inmates.
OBJECTIVE 2018/19: We continue to build bridges between our projects to
offer our students exposure and platforms that enable progress in their lives.
TRAININGS | EVENTS | NETWORKING | CELEBRATIONS
OBJECTIVE 2018/19: We aim to expand our partnership with UCT and are open to more such experiences in
the future. This could help us with in-depth research in our project areas and profiling of our beneficiaries.

31. PAROLEE SUPPORT: We are committed to walk an extra mile for our COC students
whom we have journeyed with inside prison, who have shown commitment and been
intentional about their change. We welcomed home Thando Gwampi and Marco
Simons. We are over the moon with excitement and we are looking forward to partner
with them on their re-integration path. Thando is an artist, a poet and an entrepreneur
by heart. Marco loves sports and has already found work in a fitness centre.
We have the past year journeyed deeply with 8 Parolees/Families. Our aim in 2018/19
is to strengthen our networking platform and inviting more people and businesses to
offer opportunities to these men (indirectly impacts their families positively).
NETWORKING: We have attended stakeholder
meetings at Pollsmoor Prison. We understand the
importance of nurturing our relationships within DCS
and to be aligned to our partners thinking. This allows
us to offer the best possible service and to do what we
do best!
TRAININGS | EVENTS | NETWORKING | CELEBRATIONS
PAROLEES/FAMILIES8 560 HOURS

32. NETWORKING: We hosted a group of danish business
people in Franklin’s CMD youth project at Mount View High
School. They were referred to us by the Royal Danish
Embassy. It was a fantastic opportunity to showcase our
Change Agent work and to invite partnerships. Franklin did
a superb job. It has opened the door to conversations
around our approach and how it can benefit projects
abroad. We aim to continue to build partnerships and invite
more people to visit our projects.
TRAININGS | EVENTS | NETWORKING | CELEBRATIONS
TRAINING | CELEBRATION: Caroline
is a wonderful addition to our team
and helps us by keeping our spaces
clean. This allows for wonderful
energy to flow through our work
zones. She has been exposed to
SmilingOne for two years now and is
ready to step onto our enabling
platform. This is a huge achievement
as it takes commitment to begin to
take charge of her growth path.
Cleaning is not her passion however
she has been willing to take it on to
earn a living and provide for her two
children. She will now start a
guidance process and begin a day
school program to learn new skills
that will take her towards her
passion. Watch this space!

33. CHALLENGES
ARE WHAT
MAKES LIFE
INTERESTING.
OVERCOMING
THEM IS WHAT
MAKES LIFE
MEANINGFUL.
JOSHUA J.
MARINE

34. EXPENDITURE WHEELS
DGMT RUC
Digital Campus Embassy
FINANCIAL REPORT
RAISED FUNDS: 113,619.00
SPONSORSHIPS R50,000 ABOVE
1: THE DG MURRAY TRUST R100 000.00
SPONSORSHIPS R5,000 ABOVE
3: WITS DIGITAL CAMPUS R12,500.00 in kind
4: RUC R 6,520.00
5: ROYAL DANISH EMBASSY R 5,000.00
6: LRC Legal Service
7: HG Page Auditing
VARIOUS OTHER DONATIONS R2,099.00
+ VOLUNTARY ACTIVITIES BY OUR FOUNDER/TRAINER
+ VOLUNTARY ACTIVITIES BY OUR CHANGE AGENTS Brought into the year: R 19,665.69
Raised in 2017/18: R113,619.00
Expenditure 2017/18 R130,641.98
Audited Financial Statements
available upon request!
8%
3%
72%
16%
Prison (educating Change Agents)
Change Agent Activation (sustainable livelihoods)
Youth Activation
Fundraising
Operational
100%
100% 100%

35. We are proud of what our activated Change
Agents have achieved this year with very little
funds. They have tightened their belts but
certainly not the quality of their service delivery.
They were instrumental in opening the door to
the DG Murray Trust where we received a grant
of R100,000 in the beginning of our financial
year. The amount might look insignificant to
some but to us it is a door that has opened to
an exciting partnership, one that we have been
committed to nurture and build upon as we
have showcased the deepest essence of our
work. We have found in this new partnership
incredible learning and growth opportunity and
the engagements over the year provided us
with a platform to simplify and clarify. Senzo
Hlophe, DGMT Innovation Manager has been
such a gift to us - his time, his curiosity and his
energy investment turned our reports into fun
learning experiences. Thank you for seeking to
understand Senzo - our thinking is refreshed.
F
I
N
A
N
C
I
A
L
R
E
P
O
R
T
We put out several other funding proposals that did not carry fruit
however our efforts in the fundraising arena could have been much
greater. We lack capacity and are in great need of an extension to our
team that can focus on raising funds for our foundation. This will be a
key focus in the new year as we would like to activate more Change
Agents and want to (MUST) reward them fairly. Their contribution to our
society is of utmost importance, they dig where only few can dig, they
take learning and development to a whole new level. With an expansive
toolkit they hold such an important key to address crime and other ills
in our society - they understand deeply what this job entails.
Some of the routes we would to take towards sustainability is to:
- invite more board members who have extensive networks, who
understand the long-term strategy in the field of our work (crime
diversion, crime prevention, social cohesion) and who are keen to
assist us in our expansion.
- Invite our existing network to assist us in fundraising, openly ask for
support and continue to highlight the significance of our work. After
10 years we have built substantial evidence to support this.
2018 feels like a year of break through!

36. #CrimePrevention
SPONSOR
A CHANGE
AGENT
IMPACTTHE FUTURE
OF OUR YOUTH
#CrimePrevention

37.
AS A BOARD we are accountable for our standard of governance and therefore highly
committed to ensure that we deliver what we promise. It begins with how we live our
SmilingOne Dream, walking the talk and fuelling these values into building a strong and
sustainable organisation.
FINANCIAL MANAGEMENT POLICY - the SmilingOne Foundations financial management is
done in terms of the South African Auditing Standards and audited financial statements are
available. Our external auditor HG Page (Company Practice No 964700) provide oversight and
monitoring.
QUALITY MANAGEMENT is integrated into the SmilingOne Foundations management system.
Project monitoring and evaluation is part of our total Quality Management Policy.
OUR CHANGE AGENT COMMITTEE is tasked with monitoring of all our COC projects. Each
project undergoes monthly quality assurance through comprehensive COC feedback reports
from the project as well an evaluation by the Chair of the Committee.
FRANLIN ESAU RIDWAAN ADAMS KARINA ANDERSEN
G
O
V
E
R
N
A
N
C
E

38. THE SMILING ONE FOUNDATION NPO: Registration 080-470
PBO: 930034417
Postal address: Contact us:
PO BOX 31153 Karina: karina@smilingone.com
Tokai
7966
Trust account: Donor Tax Deduction:
First National Bank We issue you with a Section 18A Tax
Tokai Branch 200409 Certificate enabling you to claim a
Account 6225 925 3898 deduction from your taxable income
SWIFT: FIRNZAJJ Earn BBBEE Points
Email us for our PayPal details www.SmilingOne.com (go to Foundation)
The SmilingOne Foundation is a Trust and registered as a non-profit organisation
established for the objective of carrying out the SmilingOne Circles of Change (COC)
initiative for the benefit of South African high risk communities. The Foundation has since
2008 been echoing its impact throughout the Western Cape, South Africa.
WE WELCOME YOUR SUPPORT | CALL FOR ACTION
HOW WOULD
YOU LIKE TO
CONTRIBUTE?
ADOPT a Change Agent?
R6500 p.m.
ADOPT a Prison Project?
R75,000 p.a.
ADOPT a School Project?
R50,000 p.a.
LET US SHAPE
PROGRESS
TOGETHER