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Customer
Acquirement Cost
Your company name
Ideal Acquisition Cost Model
• Viral effects
• Inbound Marketing
• Free or Freemium
• Open Source
• Free Trials
• Touch less Conversion
• Inside Sales
• Channels
• Strategic Partnerships
• High Chrum
Rates
• Low Customer
• Satisfaction
Cost To Acquire A
Customer (CAC)
Monetization
(Ltv)
• Field Sales
• Outbound
marketing
• Recurring Revenue
• Scalable Pricing
• Cross Sell/Upsell
• Product Line
expansion
• Lead Gen for 3rd
parties
The Balancing ActA Well Balanced Business Model
This slide reflects the
ideal cost model for
Customer Acquisition
and the factors which
can help in bringing out
the balance
Cost per customer is $250.00
Visitors
Leads
Customers
X20
X8
X1000X2,000
$2.00
Customer
Acquisition Cost
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Cost Estimate To Acquire A Customer
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High touch
Inside Sales
04
Freemium
01
No Touch
Self Service
02
Field Sales
05
Field Sales
With SE’s
06
Light touch
Inside Sales
03
Rough Estimates of Cost of Customer Acquisition (CAC)
04
$3,000
- $8,000
01
$0
- $10
02
$50
- $200
05
$25,000
- $75,000
06
$25,000
- $200,000
03
$1,000
- $2,000
Customer Acquisition Cost (1 Of 2)
These are some of the
factors undertaken to
calculate the Customer
Acquisition Cost, you
can modify them as per
your requirements
Total
Web Visitors
10,000
SEM Cost
Per Click
$ 0.50
Conversion
to Trial %
5%
Trial
Conversion %
10%
No. of Sales &
Marketing Staff
3
Cost Per
Employee Per
Month
$ 16,500
Input
Variables
Flow Qty. Conversion %
Total Paid Web Visitors 10,000
Trials 500 5%
Customers 50 10%
SEM Marketing Spend $ 5,000
Total Headcount Costs $ 49,000
Cost of Customer Acquisition
Without headcount costs $ 100.00
With headcount costs $ 1,090.00
Customer Acquisition Cost (2 OF 2)
These are some of the
factors undertaken to
calculate the Customer
Acquisition Cost, you
can modify them as per
your requirements
Team
Composition
1
On Target
Earnings
$ 230,000
Salary
Cost
$ 230,000
Salary +
Overhead
$ 310,500
Total Team
Cost
$ 560,250
Avg. Team
Failure Rate
25%
Adjusted
Team Cost
$ 747,000
No. of Marketing
People
0.5
Average cost
per person
$ 200,000
Marketing
Programs Spend
$ 150,000
Total
Marketing Cost
$ 350,000
Total Sales &
Marketing Spend
$1,097,000
No. of Deals Per
Team Per Year
100 Cost of Customer
Acquisition
$ 109,700
$8.50
$20.00
$50.00
$60.00
$70.00
$0.00
$10.00
$20.00
$30.00
$40.00
$50.00
$60.00
$70.00
$80.00
$90.00
Search Yellow Pages Online Email Direct Mail
Customer
Acquisition Cost by
Channel (1 of 2)
Customer Acquisition Cost by Channel (2 of 2)
Total
Customers
2,000 Customers
$17 CPANew
Customers
1600
$20 CPA
Repeat
Customers
400
$5 CPA
Paid
Channels
800
$35 CPA
Free
Channels
800
$5 CPA
SEM
600
$35 CPA
Affiliate
100
$35 CPA
Offline
Ads
100
$45 CPA
Direct
to Site
400
$1 CPA
SEO 400
$9 CPA
SEM
50
$35 CPA
Affiliate
30
$25 CPA
Offline
Ads
20
$45 CPA
Paid
Channels
100
$35 CPA
Free
Channels
300
$4 CPA
Direct
to Site
100
$1 CPA
CRM
100
$3 CPA
SEO
100
$9 CPA
Customer Acquisition costs for last 3 months
Coffee Break
Let’s Have a Break, We'll Come
Back After 15 Minutes
Bar Graph &
Charts
New Customer Acquirement Cost Icon Slide
Bar Chart
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 FY 09
95%Product 01 Product 02
12
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
Area Chart
Product 01
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it to your needs and capture your
audience's attention.
Product 02
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it to your needs and capture your
audience's attention.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
DecNovOctSepAugJulJunMayAprMarFebJan
100%
13
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
Scatter Chart
0
10
20
30
40
50
60
70
80
90
100
FY 01 FY 02 FY 03 FY 04 FY 05
InPercentage%
90%
14
Product 01
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it to your needs and capture your
audience's attention.
Product 02
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it to your needs and capture your
audience's attention.
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
Stock Chart
Volume
Volume
High
Low
0
10
20
30
40
50
60
70
0
20
40
60
80
100
120
140
160
1/5/2017 1/6/2017 1/7/2017 1/8/2017 1/9/2017
Close
15
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
Product 01 Product 02
Radar Chart
0
5
10
15
20
25
30
35
5/3/2017
5/5/2017
5/8/2017
4/12/2017
5/15/2017
5/17/2017
16
Product 01
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it to your needs and capture your
audience's attention.
Product 02
This slide is 100% editable. Adapt
it to your needs and capture your
audience's attention.
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
Additional
slides
Our Mission
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editable. You can replace this with any other icon from the
www.slideteam.net icons section.
Our Team
Name Here
Designation
This is a representative image,
and should be replaced by your
own image. Just right click and
replace image.
Name Here
Designation
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and should be replaced by your
own image. Just right click and
replace image.
Name Here
Designation
This is a representative image,
and should be replaced by your
own image. Just right click and
replace image.
Our Goal
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to your needs and capture your
audience's attention.
Achievement 1
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to your needs and capture your
audience's attention.
Achievement 4
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audience's attention.
Achievement 2
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Achievement 3
About Us
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60%
Male
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50%
Female
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Comparison
Financial
Minimum
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Medium
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Maximum
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Dashboard
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37%
Text Here
50%
Text Here
80%
Text Here
Quotes
An investment in
knowledge pays
the best interest.
..Benjamin Franklin
01
02
03
04
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capture your audience's attention.
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capture your audience's attention.
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capture your audience's attention.
GenerateIdea
Puzzle
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Customer Acquisition Cost Analysis

  • 2. Ideal Acquisition Cost Model • Viral effects • Inbound Marketing • Free or Freemium • Open Source • Free Trials • Touch less Conversion • Inside Sales • Channels • Strategic Partnerships • High Chrum Rates • Low Customer • Satisfaction Cost To Acquire A Customer (CAC) Monetization (Ltv) • Field Sales • Outbound marketing • Recurring Revenue • Scalable Pricing • Cross Sell/Upsell • Product Line expansion • Lead Gen for 3rd parties The Balancing ActA Well Balanced Business Model This slide reflects the ideal cost model for Customer Acquisition and the factors which can help in bringing out the balance
  • 3. Cost per customer is $250.00 Visitors Leads Customers X20 X8 X1000X2,000 $2.00 Customer Acquisition Cost ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 4. Cost Estimate To Acquire A Customer This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. High touch Inside Sales 04 Freemium 01 No Touch Self Service 02 Field Sales 05 Field Sales With SE’s 06 Light touch Inside Sales 03 Rough Estimates of Cost of Customer Acquisition (CAC) 04 $3,000 - $8,000 01 $0 - $10 02 $50 - $200 05 $25,000 - $75,000 06 $25,000 - $200,000 03 $1,000 - $2,000
  • 5. Customer Acquisition Cost (1 Of 2) These are some of the factors undertaken to calculate the Customer Acquisition Cost, you can modify them as per your requirements Total Web Visitors 10,000 SEM Cost Per Click $ 0.50 Conversion to Trial % 5% Trial Conversion % 10% No. of Sales & Marketing Staff 3 Cost Per Employee Per Month $ 16,500 Input Variables Flow Qty. Conversion % Total Paid Web Visitors 10,000 Trials 500 5% Customers 50 10% SEM Marketing Spend $ 5,000 Total Headcount Costs $ 49,000 Cost of Customer Acquisition Without headcount costs $ 100.00 With headcount costs $ 1,090.00
  • 6. Customer Acquisition Cost (2 OF 2) These are some of the factors undertaken to calculate the Customer Acquisition Cost, you can modify them as per your requirements Team Composition 1 On Target Earnings $ 230,000 Salary Cost $ 230,000 Salary + Overhead $ 310,500 Total Team Cost $ 560,250 Avg. Team Failure Rate 25% Adjusted Team Cost $ 747,000 No. of Marketing People 0.5 Average cost per person $ 200,000 Marketing Programs Spend $ 150,000 Total Marketing Cost $ 350,000 Total Sales & Marketing Spend $1,097,000 No. of Deals Per Team Per Year 100 Cost of Customer Acquisition $ 109,700
  • 8. Customer Acquisition Cost by Channel (2 of 2) Total Customers 2,000 Customers $17 CPANew Customers 1600 $20 CPA Repeat Customers 400 $5 CPA Paid Channels 800 $35 CPA Free Channels 800 $5 CPA SEM 600 $35 CPA Affiliate 100 $35 CPA Offline Ads 100 $45 CPA Direct to Site 400 $1 CPA SEO 400 $9 CPA SEM 50 $35 CPA Affiliate 30 $25 CPA Offline Ads 20 $45 CPA Paid Channels 100 $35 CPA Free Channels 300 $4 CPA Direct to Site 100 $1 CPA CRM 100 $3 CPA SEO 100 $9 CPA Customer Acquisition costs for last 3 months
  • 9. Coffee Break Let’s Have a Break, We'll Come Back After 15 Minutes
  • 11. New Customer Acquirement Cost Icon Slide
  • 12. Bar Chart 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 FY 09 95%Product 01 Product 02 12 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
  • 13. Area Chart Product 01 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Product 02 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% DecNovOctSepAugJulJunMayAprMarFebJan 100% 13 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
  • 14. Scatter Chart 0 10 20 30 40 50 60 70 80 90 100 FY 01 FY 02 FY 03 FY 04 FY 05 InPercentage% 90% 14 Product 01 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Product 02 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
  • 15. Stock Chart Volume Volume High Low 0 10 20 30 40 50 60 70 0 20 40 60 80 100 120 140 160 1/5/2017 1/6/2017 1/7/2017 1/8/2017 1/9/2017 Close 15 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. Product 01 Product 02
  • 16. Radar Chart 0 5 10 15 20 25 30 35 5/3/2017 5/5/2017 5/8/2017 4/12/2017 5/15/2017 5/17/2017 16 Product 01 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Product 02 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
  • 18. Our Mission This icon is for display purposes only and is completely editable. You can replace this with any other icon from the www.slideteam.net icons section.
  • 19. Our Team Name Here Designation This is a representative image, and should be replaced by your own image. Just right click and replace image. Name Here Designation This is a representative image, and should be replaced by your own image. Just right click and replace image. Name Here Designation This is a representative image, and should be replaced by your own image. Just right click and replace image.
  • 20. Our Goal This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Achievement 1 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Achievement 4 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Achievement 2 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Achievement 3
  • 21. About Us ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 22. 60% Male This slide is 100% editable. Adapt it to your needs and capture your audience's attention 50% Female This slide is 100% editable. Adapt it to your needs and capture your audience's attention Comparison
  • 23. Financial Minimum This slide is 100% editable. Adapt it to your needs and capture your audience's attention 60% Medium This slide is 100% editable. Adapt it to your needs and capture your audience's attention 80% 90% Maximum This slide is 100% editable. Adapt it to your needs and capture your audience's attention
  • 24. Dashboard This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 37% Text Here 50% Text Here 80% Text Here
  • 25. Quotes An investment in knowledge pays the best interest. ..Benjamin Franklin
  • 26. 01 02 03 04 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. GenerateIdea
  • 27. Puzzle This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 28. Thank You Address # street number, city, state Email Address: emailaddress@123.com Contact Numbers: 0123456789