TGS 2015 Business Overview.Facts and Figures. Tailored services. Integrated Solutions.

1. 1
Simplify IT Complexity
TGS Business Overview
Document Code: TGS-BP-Business-Presentation-ES
Revision: 00
Date: 3/06/2015
Confidentiality Level: 7 - Confidential
The information in this document is the property of Telvent Global Services . It Contains sensitive information whose loss and / or misuse can Telvent Global Services
harm. Only be known by the persons to whom it is addressed. You can not make copies, or public redistributed without the prior written consent of owner.

2. 2Confidential Property of Telvent Global Services
«We want to be your first
choice for
IT Transformation»
Javier de la Cuerda
CEO
We participate in our customers
technological decisions, from their
definition to their implementation and
execution

3. 3Confidential Property of Telvent Global Services
Some facts and figures…
cv
Data & Figures
Utilities Services Banking AAPP
Telco &
Media
Industry
Travel &
Leisure
2015 Awards
CPRD “Best consulting approach
for Infrastructure
Management"
“Best Innovative
Project Big Data:
Hadoop as a Service"
Long standing Blue Chip Customers:
+400 key customers
>9 /10 in quality surveys
26% more than 10 years
99% of service renewals in 2014
Neutral Data Centers Leadership in South
of Europe
+30.000 sqm of technical space
100% of carriers presence
99,999 SLA for electrical availability
#1 in geo-cluster datacenter solutions
Industrialized IT managed services
24/7 specialized support by technology
+15.000 IT devices monitored
+7 PByte of managed Storage
+300 VHost for Private cloudIaaS
+10 Gb of BGP4 Internet AS
Great IT value added services for business
+38.000 end users remote support
“Top 3” SAP certified companies in Spain
+40 TB Big Data managed information
+85.000 security alerts correlated by our
SIEM
cv
Key certifications for IT BusinessSectorial approach, nearshore with a global coverage
• Spain
• Portugal
• Denmark
• Norway
• UK
• Belgium
• Italy
• Arabia
• Australia
• Canada
• Brazil
• Mexico
Existing references in:

4. 4Confidential Property of Telvent Global Services
Supporting IT Transformation
We propose the best
solutions for each
customer
Migrate & Build Manage & Run
Covering full IT Business’ Needs
Top-class technologies backed by key
certifications to ensure the highest
quality and most cost effective resources.
Reach your goals through:
•Business Intelligence & Data Analytics
•IT Governance & Security
•Database & Applications
•Networks & Communications
•Systems
•Infrastructures
Discover & Design
Understanding client´s requirements.
Leveraging our consulting proprietary
methodology to obtain predictable
results:
•Blending business and technology
know-how to provide new perspectives
to our clients
•Understanding market trends and
benchmarks
•Vertical specialization in our target
markets
•Supporting and streamlining business
decisions
Caring for your IT Infrastructure
Let your business get advantages of
economies of scale.
Managing IT Systems, Networks and
technical environments in a pay per
use model to:
• Avoid purchasing IT as a capital
expenses (CAPEX to OPEX)
• Get key resources through best
partnerships
• Find synergies for reducing costs
• Improve efficiency based on best
practices
Discover
Migrate
Manage
Designing
Building
Running

5. 5Confidential Property of Telvent Global Services
Based in tailored services
Datacenters
Telecommunications
IT Infrastructures
Network & Security
Systems
Databases and Middleware
IT architectures Design
Business Applications
Assess Design Build Run
Frame Agreement
Customized Service Catalogue
+
Incident
Management
Problem
Management
Configuration
Management
Assets
Management
Change
Management
SLA’s
Management

6. 6Confidential Property of Telvent Global Services
…with a complete service model
IT Infrastructures
Hosting
IaaS
IT Servers
Storage
Network &
Communication
Managed Services
24/7 Operation
& Management
System administration
Networking & SecurityStorage & Backup
Middleware Databases/DW
Service Desk Center 24x7
Monitoring
Service Management
Service Delivery
Global
Support &
Operation
Center
(GSOC)
End Users
IT Users
Customers
Support Desk
Operation Desk
Desktop
Internet AS
Business
Applications
We deliver a comprehensive SLA covering the full IT Infrastructures lifecycle
Datacenters TGS Neutral
Datacenters
Cloud
Datacenter
Customer
Datacenters
100% Telecomunications
carriers connectivity

7. 7Confidential Property of Telvent Global Services
and enabling Cloud Services
PortaldeAutogestión
Cloud Multi-tenant
Decission
Engine
Comms. and
Security
integrated
API oriented
Templates
enabled
Programed and
automated
Autoscale Dashboard
TGS Cloud Brokerage Platform
Platform Management
Incidents & Request
Management
Supplier Management
Report Delivery
Business
Applications
Lifecycle
Management
TGS Private
Cloud
IT legacy
On-Premise
Corporate IT
Delivery
IT
Managed
Services

8. 8Confidential Property of Telvent Global Services
We create tailor-made
solutions based in
building blocks
Our Excellence Centers automate and
industrialize each of the pieces that
compose the most effective and efficient
solution for each customer

9. 9
We integrate the best resources
Cybersecurity
>Ability to provide the best-in-class cyber security
experts
>Compliance with all industry, regulatory and
international standards
> Implementation of cyber security measures with a
full understanding of the various operational
environments
> 360º view Address with a full life-cycle vision
GSOC
> Global Support and Operations Center 24/7
> Prime Vendor responsibility in a Multivendor
environment.
> Holistic service level management for IT and OT
> Anticipate risks: Real Time view of the current
incidents and the future risks.
> Multiplatform
Infrastructures (IaaS – IT Services)
> Flexibility. No implementation cost, no permanence
commitment.
> Customized services: Availability to adapt the
service to the customer’s concrete needs.
> Savings : Initial investment is removed and expenses
associated to the need of technical specialists
disappear.
> Expenses control : <<pay per use>> model allowing
to control the expenses (tranforming CAPEX in OPEX).
> Service Quality : IT Services is contracted in base of
SLAs (Service Level’s Agreement)
Service Desk
> Service Management as a Project, service based in
KPI, Key Performance Indicators.
> Modular Service, possibility of incorporating
different services in the support center.
> Saving costs, thanks to increasing of specialization of
all the components that provide the service during the
project.
> Service Center, the call handling is another service
within service catalog.
IT Delivery
> ITIL oriented.
> Quality and Security: under the most exigent
quality and security standards with ISO 20.000/
27.001 certified.
> SLA: Guaranteed Service using service level
agreements and associated penalties.
> Operational Technical strengthen by third party
technology platforms Operations.
> Transformation from fix costs into variable costs in
base of the needs of the activity of the company in
each moment.
Managed IT Services
 Improve Customer Service perception and
satisfaction
 Increased accessibility though a single point of
contact, communication and information
 Better-quality and quicker turnaround of
customer request
 Better managed infrastructure and control
 Improve usage of IT support resources and
increased productivity
 More meaningful management information to
support decisions.
To increase customer savings.
To anticipate risks and resolve incidences.
To add value and satisfy the customer’s needs.
Datacenters – Colocation services
> 5 top tier Data Centers in Spain and Portugal
> Carrier Neutral facilities.
> +30.000 m2 Technical housing space
> High availability and 24x7monitoring
> Neutral IT Managed Services provider
> Highest guarantee on power supply,
Environmental conditions and Security.

10. 10
Cloud SolutionsDatacenter Services
Business Critical
Applications
Disaster Recovery &
Continuity
ITC Managed
Services
Cibersecurity
Services
End User Computing Big Data Solutions
…to support customer needs

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Datacenter Services
Datacenter Services
Carrier Neutral Facilities in Spain & Portugal
We are leaders in the design, construction and operation of Data Centres, with the highest
standards of reliability, power availability, energy efficiency and best connectivity
100% Telecomunications Carriers
connectivity

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Cloud Solutions
Cloud Solutions
INTERNET
High Avalability
AS15734
- Tenant Users
- Tenant Admins
- IT Admin
Self-Provision Portal
vRealize Automation
Multi-Tiering Storage (SSD, FC, NAS)
Sychronous Replication Asychronous Replication
Multi-Tiering Storage (SSD, FC, NAS) Multi-Tiering Storage (SSD, FC, NAS)
Core
Network6Km Dark Fiber
L2/L3 Extension 600 Km 10Gbit
L2/L3 Extension
Madrid M2 Node
Barcelona
Node
Customer
Facilities
Madrid M1 Node
Express Route / Direct Connect
MPLS
P2P Link
Interconexión y
acceso de clientes
40Gbit eth Distributed Virtual Switching
IaaS Manager
Orchestrator
Active-Active
Services
Virtual FW/LB Services
vCenter
PLATINUM
Cluster
HPC
GOLD
Cluster
HPC
SILVER
Cluster
HPC
MANAGEMENT
Cluster
IaaS Web Portal
Interconexión y
acceso de clientes
B1 BRS
Cluster
40Gbit eth Distributed Virtual Switching
Virtual FW/LB Services
GOLD
Cluster
HPC
SILVER
Cluster
HPC
MANAGEMENT
Cluster
Management Network
B1 BRS
Cluster
IaaS Web Portal
Management Network
Core
Network
IaaS Manager
OrchestratorvCenter
40Gbit eth Distributed Virtual Switching
Virtual FW/LB Services
PLATINUM
Cluster
HPC
SILVER
Cluster
HPC
MANAGEMENT
Cluster
Management Network
IaaS Web Portal
Core
Network
IaaS Manager
Orchestrator vCenter
GSOC
Service Desk L1 Service Desk L2 Managed Services L3
Monitoring Services
Dark Fiber
10Gbit P2P
We provide a real hybrid Cloud platform integrating clouds (public and private) and dedicated
environments, managed in a single framework.

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Disaster Recovery
Disaster Recovery &
Continuity
Synchronous
Storage Replication
Asynchronous
System Replication
We enable the best environment for the business continuity center. WE help in the design and
roll-out of the Disaster Recovery Site based on our technological advantages and experience.

14. 14
IT Managed Services
ITC Managed
Services
We support 24/7 IT Infrastructures using our Excellence Centers teams and resources. We
cover all customer needs from the systems, networks, telecommunications, databases and
applications .
Managed Connectivity
solutions. Private Networks
and secured remote access
backed up by SLA’s.
Complex hybrid solutions to
connect global operations
WAN Solutions
Certified staff to support
7x24 Storage, Back up &
Restore Operation. Data
Protection, Continuity,
Security, Backup, Replication
and Storage
Data Protection
(Backup & Storage)
Managed Infrastructure Services
delivering high availability,
resilient Computing, Storage and
Platform capacity as a Service on
pay per use model
Cloud Services
(IaaS, PaaS, SaaS)
Excellence Center focused on
delivering Solutions to support
clients’ mobility,
communications and
networking over next
generation networks
LAN Solutions
Pool of competences devoted
to manage services in the area
of Open Systems, UNIX/Linux,
DDBB, App Servers, Big Data
and Analytics
Open Data Systems
(Big Data & Analytics)
Excellence Center dedicated
to improve and implement all
the range of Microsoft
Solutions: Exchange,
SharePoint, SQL, Azure…
Microsoft Solutions
Specialized Center supporting
end user, security, desktop
and infrastructures
monitoring and operation
services on 7x24. ITSM
framework
GSOC – EUGS - SOC
Seasoned team delivering
high performance and
experience in managing Top
Data Centers and the Critical
Infrastructures
Data Centers &
Critical Infrastructures

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Business Critical Applications
Business Critical
Applications
We support operation and management of key business applications based on key market
certifications and a comprehensive service model

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End User Computing
End User Computing
Centralized model that combines the provision of virtual and local desktops under a fully
managed service. MAC’s are completely managed in a centralized way, tending to reduce
cost through the use of Virtual Desktop Services.
Telvent Global Services

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Cybersecurity Services
Cibersecurity
Services
Providing a centralized Cybersecurity service for our clients.
GSOC

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Big Data Solutions
Big Data Solutions
Energy &
Utilities
Smart
Public
Service
s
System
s
Smart
Water
Syste
ms
Integrated City Management Platform
Smart
Energy
System
s
Smart Mobility
Systems
Smart
Buildings &
Homes
Systems
Information Sharing Business Intelligence Decision Support
City
Government
Incident Management
Infrastructure Field Devices
Collecting Information from field
Operational System
Real Time System to Operate Infrastructures
Data Management - Analytics Systems – Event Management
Systems to extract and manage information from heterogeneous Systems
Presentation Layer
Make the information available to all stakeholders
Corporate Systems
Systems for Enterprise and
Government Management
Communications Networks
decision
+
-
information
+
-Buildings &
Healthcare
Industry Water
Hadoop as a Service Platform
Make technology transparent for users by making the information available for decision
makers

19. 19Confidential Property of Telvent Global Services
We are proud of our
customers
Over 17 years providing IT infrastructures
solutions to the best and most
demanding customers

20. 20Confidential Property of Telvent Global Services
Public Adminstration
Industry & Services Utilities Telco & MediaTravel & Leisure
Bank & InsuranceCPRD Healthcare
Partnering with more than 400 clients

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©2014 Telvent Global Services. All Rights Reserved.
All trademarks are owned by Telvent Global Services or its affiliated companies or their respective owners.
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