1. RESUME
U. SHESHKANTESHWAR RAO
Flat No. – 101, Wing “A”, Deshbhakta Mob. : 09167997985 (mob.)
Harinarayan Soni City, Soni Nagar, : 09300444880 (mob.)
Behind Damani Nagar, : 09881711793 (Res.)
Solapur (Maharashtra), INDIA – 413 001. Email : sheshu.ams@gmail.com
Subject: Field Service Engineer/Customer Support Engineer
Career Objective :
To be in a responsible position, where I can apply the knowledge to gain practical experience and to
meet all the challenges in future endeavors.
Educational qualification :
1. Intermediate (M.P.C) from S.E.Rly. Govt. Higher Secondary School Board of Intermediate. Madhya
Pradesh Bhopal.
2. SSC from S.E.Rly. Govt. High School, Madhya Pradesh Bhopal Board.
Extra Hands on Skills :
* Good knowledge of Photoshop, PageMaker & Ms-Office etc.
* Basic multimedia application.
* Hand skilled in Electrical Wirings, Repair Electrical home Appliances equipment’s & basic
Electronics.
Technical Skills :
• Installation & Troubleshooting of FUJIFILM CR systems
• Replace parts of FUJIFILM CR Systems
• Installation & Troubleshooting of CR console software
• Installation & Troubleshooting of CR workstation software
• Installation & Troubleshooting of SIEMENS USG systems
• Replace parts of SIEMENS USG Systems

2. • Replace parts of Laptop, Desktop, Printers and TFT Monitors
• Configuration of LAN and WAN network including Punching and Crimping
• Troubleshooting of LAN & Remote Desktop.
• Troubleshooting of Hardware (PC, Laser Printer)
Work History :
Total Exp: + 17 Years
4 Years’ Experience in Domestic Electrical Works in Independent (House Wrings, Coolers,
Mixer Grinders, Fans, Motors Repairs & Rewinding’s etc.)
Visakhapatnam (A.P.), India.
Jain Hardware Info System
Raipur (Chhattisgarh), India.
From Apr. 2003 to Dec.2004.
Position : Field Service Engineer (IT)
Hardware, Networking and Maintaining the Network
• I have been in a full time position as a customer care executive.
• Troubleshooting the Network and Hardware related issues
• Managing and Monitoring Wi-Fi Network
• Troubleshooting of Windows XP and Windows 7 related issues
• Assembling & Configuration of New PC
• Installation of OS windows and software
Business masters
Ghari Chowk, Supela Bhilai
Distt – Durg (Chhattisgarh), India.
From JAN. 2004 to FEB. 2006
Position : Service Engineer (IT)

3. • I have been in a full time position as a customer care executive.
• Troubleshooting the Network and Hardware related issues
• Managing and Monitoring Wi-Fi Network
• Troubleshooting of Windows XP and Windows 7 related issues
• Assembling & Configuration of New PC
• Installation of OS windows and software
R. B. Automation (Authorized Service Centre of LG)
Ghari Chowk, Supela Bhilai
Distt – Durg (Chhattisgarh), India.
From JAN. 2006 to FEB. 2008
Position : Service Engineer
• I have been in a full time position as a customer care executive.
• Replace part of LG CDMA Mobiles, Fixed Wireless Phones & Fixed Wireless Terminals.
• Troubleshooting the Hardware & Software related issues at office
• Swap the mobile, FWP & FWT numbers with new Boards on Web sites of Reliance & Tata Indicom
network
Harita Computers Pvt. Ltd.
Dabagardens, Visakhapatnam.
Andhra Pradesh, India.
From APR 2008 To APR 2010
Position : Field Service Engineer (IT)
• I have been in a full time position as a customer care executive.
• Troubleshooting the Network and Hardware related issues, Data Backups & Restoration.
• Managing and Monitoring Wi-Fi Network
• Troubleshooting of Windows XP and Windows 7 related issues
• Assembling & Configuration of New PC
• Installation of OS windows and software
MADNI SERVICES.
Raj Chambers, mowa
Raipur (Chhattisgarh), India.
From JUNE 2010 To DEC 2012

4. Position: Field Service Engineer//Customer Support Engineer (IT & Biomedical)
Is an authorized Business Partner for Digital X-Ray Machine of Fujifilm India Pvt. Ltd.
Is an authorized Business Partner for Ultrasound Machine of SIEMENS LIMITED.
• I have been in a full time position as a Field customer Support Engineer.
• Troubleshooting the Network and Hardware related issues, Data Backups & Restoration.
• Periodically doing the Preventive Maintenances
• Troubleshooting of OS and CR Console Issues
• Troubleshoot the Hardware & Mechanical issues of Fujifilm CR Systems & Siemens USG.
• Generate the new AMC’s, CMC’s & Renewals.
ANITA MEDICAL SYSTEMS PVT. LTD.
Commercial block, Ram Appartment,
Pandurangwadi, Goregaon (E), MUMBAI, India.
From JAN 2013 To Till
Position: Field Service Engineer/Customer Support Engineer (IT & Biomedical)
Is an authorized Business Partner for Digital X-Ray Machine of Fujifilm India Pvt. Ltd.
Is an Exclusive Business Partner for Sales & Service All over INDIA for Product of BAYER healthcare MEDRAD
Pressure Injectors.
• I have been in a full time position as a Field customer Support Engineer. My Service Headquarter is
Solapur District, Maharashtra, there is installed 90 Sites of Fuji CR Systems & 10 Sites of Medrad
Pressure Injectors.
• Troubleshooting the Network and Hardware related issues & Data Backups.
• Periodically doing the Preventive Maintenances
• Troubleshooting of OS and CR Console Issues
• Troubleshoot the Hardware, Mechanical & Software issues of Fujifilm CR Systems & Medrad Pressure
Injector’s.
• Generate the new AMC’s & Renewals.
• Daily Reporting’s my Team leaders and Service Reports send to office regularly
• Records maintain of Customers.
• Self-Planed the Daily Breakdown & PMS Calls & Customer Handlings.
Summary of Experience:

5. • I have been in a full time position as a customer care executive.
• L1 Support for Computer Hardware, networking & Software Issues.
• Installing Digital X-Ray and Medrad Pressure Injectors on site.
• Configured machine as per requirement and its LAN infrastructure for Organization.
• Installing Machine Hardware & its Software and making Console on Windows OS Platform.
• Digital X-Ray :- It consist of major four equipment such as Dicom Printer, Dicom Reader,
Software Console and Network Switch .
My Responsibilities are:
@ Installation, configuration of Machines
@ Installation of OS, Drivers, Software Installation and configured Network.
@ Application training to Technicians and Doctors.
@ Provide on-site technical support and end-user support.
@ Installing Image Viewer Dicom software for transfer Image from machine to another computer.
@ Hardware & Software troubleshooting for every machine.
@ Connecting Dicom Printer to CT scan and MRI machine for printing film.
@ Connecting Software Console to PACS server or other Dicom Software as per requirement.
@ Configured Dicom Software with different network on-site.
@ Customer Follow-up for Consumable Item’s
Job Profile :
1. Maintenances of Hardware & networking Computer’s of the ferm.
2. I had given maintenances of Hardware & networking Computer’s in Kawardha Collectorate C.G.
There where 40 computers to be networking to be done.
3. I am maintained hardware & networking of Sachive Chhattisgarh Vidhansabha (Secretariats of
Chhattisgarh) at Raipur. There where 60 computers to be networked and I had maintained Server
Machine at Govt. Polytechnic College Dhmatari. C.G.
4. I had successfully installed 25 Laptops and Printers at IGKV (Indra Gandhi Agriculture College)
Raipur. And 15 Laptops, Printers & Desktop machines installed in Vetenary College at Durg. C.G.

6. 5. I am maintained hardware & networking of RAMKAY Pharmaceuticals at PARAWADA. VSKP.
6. I am maintained system hardware, Printers & ups up to 300 sets. In E.Co.Rly DRM office at Vizag
Division.
7. I am Maintained CR Systems & USG Under Madni Services - Installation’s, Application
Trainings to Customer’s, Breakdown calls, Software, Hardware & Electronic Boards & Parts
Troubleshooting etc
8. I am Maintained CR Systems & Medrad Pressure Injectors, Under Anita Medical Systems Pvt.
Ltd. - Installation’s, Application Trainings to Customer’s, Breakdown calls, Software, Hardware &
Electronic Boards & Parts Troubleshooting etc.
Os Known :
Win98, Win2000, Win Xp Professional, Win Vista, Win7, 8 &10.
Role:
Deputed as Computer System hardware & network maintenance engineer.
Deputed as Field Customer Support Engineer at Madni Services Raipur (Chhattisgarh) &
ANITA MEDICAL SYSTEM PVT. LTD. Mumbai (Maharashtra), India.
Strengths:
a. Flexibility to work in a team.
b. Adapt to change environment
c. Ability to work as individual/in groups
Person Profile :
Name : Ujjiri Shesh kantheshwar rao
Father’s Name : Shri Ujjiri Appala Satyam
Date of Birth : Feb. 16th
1978
Sex : Male
Maritial Status : Married
Languages known : Hindi, English Can – Read, Write & Speak
: Mother tongue Telugu Can – Speak
Permanent Address : Flat No. – 101, Wing “A”, Deshbhakta harinarayan Soni City,
Soni Nagar, Behind Damani Nagar,
Solpaur, Maharashtra, India – 413 001

7. Declaration :
I promise that the details given above are true to the best of my knowledge and also I promise to
fulfill my duties to the Best of my knowledge if given a chance to work in your esteemed organization.
Date :
Place : Solapur.
(Ujjiri Shesh Kantheshwar Rao)