1. In today's marketplace, facilities groups are not only supporting healthcare
organizations, but they are a critical member of the healthcare strategic delivery
team. Facilities groups must be flexible, aligned to business and operational
strategies, and have the capacity to plan and execute capital and maintenance
projects in a reliable, predictable, and efficient manner.
We help healthcare
facilities’ organizations
prioritize, plan,
execute, and activate
their portfolio of
capital & maintenance
projects to obtain
reliable, predictable,
and repeatable results.
PORTFOLIO PRIORITIZATION & OPTIMIZATION
Do you have a long list of capital and maintenance projects to do but not enough
budget? Which projects are more important, and what is the measure of
importance? How can you react quickly to budget increases or cuts? How aligned is
your portfolio with respect to your business and operational strategies? How can
you objectively measure this level of alignment?
We help implement strategic alignment tools to prioritize your capital spending
and increase your responsiveness to budgetary changes.
PROJECT LIFECYCLE MANAGEMENT PROCESS (PLMP)
What is your project approval process? What level of detail is available before
funding is allocated? How do you manage contingency and changes? Are projects
run in an ad-hoc manner based on each PM’s experience? Do projects have an
assigned Project Manager (PM)? At what stage in the project lifecycle is the PM
assigned? How is the project transitioned from planning to execution through
closeout and activation? Are roles and responsibilities well defined throughout the
phases of project delivery? Do you have standardized processes and work
instructions for all phases of project delivery?
We help standardize your project delivery process resulting in reliable, predictable
and repeatable project delivery results.
DEFERRED MAINTENANCE
Do you have an extensive backlog of deferred maintenance work? Have you
quantified the risk of service interruptability? Do you consider factors such as
facility conditions index, system interruptability risks and impacts, building
importance, deficiency category, urgency, etc., when you prioritize your
maintenance work?
We help clients integrate all this information into an objective decision making
tool. We also develop and implement a process to plan, monitor and update
comprehensive maintenance programs.
"The entire Pyramid Team performed
magnificently on our process redesign. They
made the journey to improve our performance
utilizing the lean methodology a success. We had
a lot of improvements to make here at the
University of Chicago Medicine and Division of
Biological Sciences and were not sure where to
start. Pyramid provided the guidance and focus
we needed to march through the process in a
deliberate manner. The results achieved to date
have been exceptional and I am confident that
we will be able to maintain the gains as we
continue to improve."
Marco Capicchioni, Vice President of Facility
Planning, Design and Construction at The
University of Chicago Medicine & Division of
HEALTHCARE FACILITY OPERATIONS
A Solid Foundation for Strategy Implementation

2. PROGRAM MANAGEMENT OFFICE (PMO)
Do you have accurate and reliable information for decision making? How do you communicate and
report on the portfolio to external and internal stakeholders? Do you have an entity that supports the
management and implementation of your portfolio? How do you continuously improve your processes?
We work with clients to design, implement, and run a fully functional PMO.
PROJECT & PORTFOLIO CONTROLS
Are we executing the planned project deliverables and milestones on time and within budget? Do
project managers have the necessary schedule and cost support to adequately track project progress?
How do you manage your project costs? Are lessons learned documented and used for future projects?
We work directly with project managers to create schedules, measure progress, track costs, understand
performance, and communicate to key stakeholders.
SYSTEMS INTEGRATION & OPTIMIZATION
Do your systems support and enable your processes? Are there too many redundant systems? Are your
systems integrated to reduce double entry and increase accuracy?
We help clients understand their current systems, diagnose system interrelationships, and identify
improvements that can be made through training or customization.
ACTIVATION
Are you coordinating activation activities with operational departments, HR, supply chain, infection
control, etc.? Are you scheduling mock operations to identify issues prior to activation dates? Are you
maintaining a comprehensive activation issues list and resolving issues in a timely manner?
We help clients develop a standard activation process including checks and balances to ensure
consistency and quality.
Pyramid Consulting International
2350 Green Road, Suite 175 C, Ann Arbor, MI 48105
734.369.8127 | info@pyramidint.com | www.pyramidint.com
Schedule your 30
minutes Discovery Call
www.pyramidint.com
We look forward to
discussing how Pyramid
Consulting can help your
organization utilize capital
more efficiently and achieve
reliable, predictable and
repeatable project planning
and execution.