1. Contract’s between Feb 2012 and August 2013
Te Papa Tongarewa, Museum of New Zealand
Wellington
May 2013 – Aug 2013
VDI(Virtual Desktop Infrastructure) Deployment Engineer (Hewlett Packard) (3 month contract)
Key tasks and responsibilities
• Imaged Zero Clients and PC’s into a thin clientwith either the Full image build ofthe Thin/Fat build VMware
• Created 2nd
level supportdocumentation for IT staff that consisted ofbasic trouble shooting documentation
for SCCM 2012 Application Deployment, Application not being pushed to Application Catalogue etc
Wellington Institute of Technology
Petone Campus
November 2012 – May 2013
System Support Engineer (6 month contract)
Key tasks and responsibilities
• Packaging Software to deploy via SCCM (SCCM Administration) 50 packages thatwere identified as
needing updating for the Student year beginning 2013
Created packages,WIM’s, task sequenced deployments ofimages,packages etc
• Completing change requests to update licensing servers
• SAS supportfor EG, Dataminer,Forecastserver,worked on creating a ForecastServer/Studio solution for
the Classroom Labs for Business/Commerce Tutor and Students thatwas more reliable than whatthey had
in place lastyear (details at request)
Department of Internal Affairs
National Office Wellington
June 2012 – November 2012
Desktop Support Analyst (6 month contract)
Key tasks and responsibilities
• Imaging PC’s and Laptops (using SCCM)
Configured these devices for customers for use, install Non-standard software ifrequired.
• Working closelywith 1stlevel supportstaff, 3rd level supportstaff
• 2nd
Level supportfor all incidents and requests,remotelyaccessing machines via Dameware Remote
Assistance Software to troubleshootthe problem further with more diagnosis for level 3 to determine the
issue /ifproblem is presentor to resolve for customer.
• Migration of Charities and Ministerial Secretarial Services
Ministry of Health
National Office Wellington
February 2012 – May 2012
Desktop Engineer (3 month contract)
Key tasks and responsibilities
• Imaging PC’s and Laptops (using SCCM)
Configured these devices for customers for use,configuring Lotus Notes Profiles,install Non-standard
software if required.
• Working closelywith 1stlevel supportstaff, 3rd level supportstaff
• 2nd
Level supportfor all incidents and requests,remotelyaccessing machines via RDP and Windows Remote
Assistance tools to troubleshootthe problem further with more diagnosis for level 3 to determine the issue /if
problem is presentor to resolve for customer.
• BAU while the seconded staffwere working on a hard-ware refresh programme and update to office 2010