1. Sierra Nevada Recreation Corp. / Cave & Mine Adventures
Black Chasm Cavern, California Cavern and
Moaning Cavern Adventure Park
PO Box 78 / 5350 Moaning Cave Rd., Vallecito, CA 95251
209-736-2708
209-352-8379
www.caveandmineadventures.com
January 12, 2016
Dear Hiring Manager:
I was initially impressed with Shaundy Farley's enthusiasm, communication skills and professional
demeanor when I started here eight years ago as Operations Manager within Sierra Nevada Recreation
Corporation. During the four years Ms. Farley worked with me (I have since moved on to a different
role), she consistently demonstrated all of these qualities and more, and I heartily endorse her for any
position.
Ms. Farley is reliable, dedicated and upbeat. Ms. Farely multitasks effectively and is able to handle a
high-volume workload and consistently meets all deadlines.
Of particular value to me as a former operations manager was Ms. Farley team player mind-set,
enthusiastic embrace of change, ability to work with minimal supervision and unwavering commitment
to exceeding expectations. I regularly received unsolicited praise from customers commending her and
her staff's outstanding level of service, professionalism and follow-through.
Organized and diligent, Ms. Farley quickly learned technology systems and software that were
unfamiliar to her and was committed to becoming proficient in these new systems.
Ms. Farley is a hardworking, top-performing customer service professional. She has my highest
recommendation, and I am happy to furnish more details if you would like additional information.
Sincerely,
Heather Ginn,
Vice President and Marketing Director