Technology has genuinely boosted the construction industry ahead of its time and will continue to do so in the future. To celebrate such technological marvels, we at Insights Success have compiled a list of The 10 Most Innovative Construction Tech Solution Providers 2021.
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1. www.insightssuccess.com
VOL 11 | ISSUE 01 | 2021
The
Most Innovative
C NSTRUCTION
Tech Solution Providers, 2021
Future Possibilities
Prospering Technology in Every
Facet of Construction
Constructive Future
Trends and Technologies Shaping
the Construction Industry
2.
3.
4. Soaring High
with Technology
rom homes to offices, apartments to villas,
Fmonuments to skyscrapers, everything has one thing
in common and its construction. Human civilization
would not have reached the point that it is now without
construction if our ancestors hadn't thought of covering
their heads with a roof. We have come a long way since the
stone age, and the construction sector has evolved with the
times. It has grown at such a scale to create magnificent
projects like Millau Viaduct, Palm Islands, The Venice Tide
Barrier Project, and National Stadium, a.k.a. "Bird's Nest,"
to name a few.
I am often awestruck when I come across buildings with a
distinctive design, which makes me wonder about the
creative minds, human efforts, and the technology behind
them. Technology has introduced innovative tools,
machinery, modification, software, and much more,
enabling diverse ways of the construction process. The
inclusion of technology like robotics, drones, and wearables
enhances the construction industry to newer heights.
With automated and semi-automated pieces of equipment,
the advancements in the construction sector have allowed
engineers to create stronger, taller, and more energy-
efficient structures. Technology has also increased
productivity, improved collaboration, and tackled complex
designs.
Innovative technologies allow engineers to pre-construct
building from the floorplans and layout in augmented and
virtual reality, birthing 3D models of the project. These 3D
models help predict possible challenges that may occur
during the actual construction to ensure the safety of
Editor’s Desk
5. workers on-site and reduce risks. To further prevent
any mishaps, site sensors are installed on-site to
check temperatures, commotion levels, and volatile
organic compounds to assist with restricting laborers'
exposure.
Technology has genuinely boosted the construction
industry ahead of its time and will continue to do so
in the future. To acknowledge and admire some
technological marvels in the construction industry,
we at Insights Success have compiled a list of The 10
Most Innovative Construction Tech Solution
Providers 2021.
Featuring in the edition are the companies that
embarked on a journey to assist the construction
sector with their innovative tech solutions. These
companies have positioned themselves to become the
best and are paving a path towards a better
technological future for the construction niche.
While flipping through the pages, have a quick
rundown of the articles written by our in-house
editorial team, and gain inside knowledge with the
CxO penned down by industry experts.
Dive right and soar high!
aditya.gaikar@insightssuccess.com
Aditya Gaikar
6. C O N T
ARTICLES
20
Constructive
Future
28
Future
Possibilities
36
Expert’s Insights
CxO
7. E N T S
10
Billd
16
Brick Control
24
CAHill TECH, Inc
32
Clue Insights
9. Brief
Company Name
Colin Myer
Head of Marketing
Eave
eave.io
Eave’s mission is to prevent the loneliness and isolation caused
by hearing loss.
René Morkos
Founder
ALICE Technologies Inc.
alicetechnologies.com
ALICE is the world's first artificial intelligence platform that
understands construction.
Clue Insights Inc.
getclue.com
Oded Ran
Co-founder and CEO
Clue Insights’ mission is to transform construction into a more
innovative and productive industry.
BrickControl
BrickControl.com
David Jiménez
CEO
BrickControl is a “cloud-based” application that helps you
manage all of your projects in an easy, simple, and efficient
way.
Helen Chong
Head of Marketing
Mighty Buildings
mightybuildings.com
Mighty Buildings is innovating the construction industry by
creating beautiful, sustainable, and high-quality homes using
advanced materials, patented 3D printing technology, and
robotic automation.
Kwant
Kwant.ai
Kara Masteller
Marketing Head
Kwant is the first company to use proprietary low powered
sensors network to automate construction site data collection to
improve safety and productivity.
Ackcio
ackcio.com
Mobashir Mohammad
Co-Founder
Ackcio prides itself in building extremely reliable, wireless
monitoring solutions.
Billd
billd.com
Jon Katz
Vice President
of Marketing
Billd offers commercial subcontractors financing terms that
finally align with their payment cycles.
SmartBeam
smartbeam.co
Caroline Basecqz
CEO
Smartbeam is a financial management software that helps
General contractors, Subcontractors.
CAHill Tech
cahillresources.com
CAHill Tech is a leader in heavy construction skill-sharing,
using modern & proven methods.
Carley Hill
President and CEO
Featured Person
13. Helping Contractors Grow their
Businesses to New Heights
As significant as the construction sector is, it has
struggled during the pandemic, which caused
frustration and hardships for contractors. As a
result, their projects were delayed, which led to suffering
colossal losses. It was essential to find a solution that
balanced the burden of the contractors. Billd was incepted
to provide financial support to the contractors after
witnessing these issues firsthand. It recognizes how a lack
of access to working capital impacts a contractors' ability to
operate and grow their business.
We, at Insights Success, caught up with Jon Katz, the Vice
President Marketing, to know more about Billd and how it
is helping contractors by giving them access to funds with
terms that mirror their repayment cycle.
The Strong Foundation
Subcontractors are among the last in line to get paid on a
commercial project and are typically required to pay for
materials far before they're paid for their work. Billd steps
in to pay the supplier upfront, then extend a pay-when-paid,
or up to 120-day term to the contractor, allowing
subcontractors to take control of their cash flow, and
ultimately grow their businesses. Through its cutting-edge
solutions, Billd is helping fix a construction payment cycle
that has been terribly broken for decades.
Billd's project-based material financing product is an
innovation in construction finance - providing terms that
align to construction payment cycles and align revenues to
expenses. The company pays suppliers upfront for
materials, then extends pay-when-paid or up to a 120-day
term to subcontractors. Contractors pay a small, weekly
interest-only payment until the final repayment is made to
Billd, at which point payments end with no additional fees.
The project-based component of the product allows the
company to provide far larger credit limits to subcontractors
than traditional banks or suppliers are willing to offer,
opening up opportunities for construction businesses far
greater than they had prior to Billd.
The Stones and the Mud
While most people don't think of construction business
owners as prototypical entrepreneurs, the construction
industry indeed boasts extremely entrepreneurial,
optimistic, and prideful business owners. With that being
said, the construction industry has historically been
underserved by the capital markets, and in many ways, been
victims of predatory lending. This has caused an
understandably negative connotation towards financing
organizations, one in which Billd needs to battle against.
Additionally, these business owners are wary of debt as an
instrument to grow their business and believe cash is
always king. Breaking this misconception has proved to be
a challenging proposition.
Rising Above the Rest
Billd's project-based financing approach offers significantly
larger credit limits to construction businesses that ultimately
would not be able to demand it elsewhere. The largest
competitors to Billd are lines of credit from banks and
supplier terms. Banks underwrite lines of credit on past
performance and are largely industry agnostic, so
inevitably, they compare construction businesses to
companies in more stable cash flow industries.
Billd's expertise in construction allows it to underwrite and
view construction businesses through a unique lens,
ultimately benefiting growing subcontractors. On the other
The 10 Most Innova ve Construc on Tech Solu on Providers, 2021
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14. hand, suppliers are experts at selling material but not
assessing and mitigating collections risk. Billd can combine
the power of wall street with the construction industry to
supercharge the purchasing power of growing businesses in
construction, unlike its competitors.
The Consequence of the Pandemic
Talking about the impact of COVID-19 on the construction
industry, Jon mentions that has reared its head in several
ways. Project delays from job sites that have been exposed
to the virus have created extended delays, which impact
everyone involved in the project. Additionally, the mass
exodus of cities to suburbs and the move to remote work
has given pause to developers looking to build office
buildings. The combination of short-term project delays and
potentially long-term hesitation around the future state of
business has left cause for concern for commercial
construction. On the flip side, the infrastructure bill signed
by Congress that could provide a spark to the industry, with
a large part of the bill focused on construction.
Leveraging Technologies to Upscale Services
We asked Jon his opinion on the necessity for businesses to
align their offerings with newer technological
developments, to which he says, “As technology continues
to evolve, so do the industries that they serve. When new
technologies gain mainstream adoption, it’s critical for
subsequent technologies to seamlessly integrate into these
new customer workflows in order to find success. The
customer’s goals more or less stay the same (growth,
profitability, etc.), but the tools in which they seek to
achieve those goals change. Therefore, it’s critical to
position your company as a thought leader and influencer
about the changing trends and new customer preferences by
aligning your values and R&D investments in a way that
moves with the industry.”
A Robust Organizational Culture
A strong culture is critical to success as an organization, and
it begins and ends with the people hired to join the
organizational family. Billd's culture is defined by certain
core values that it lives by - Grit, Selfless, and Always
Better. It celebrates when each team member exhibits these
core values, which are internal and external, towards its
customers.
Conjugating with Communities
Billd has recently kicked off a national events campaign
with the goal of becoming a familiar face in the national
construction community. To further this effort, Billd also
increases involvement in local association chapters
nationwide to connect with subcontractors across the U.S.
The company is excited to ramp up its event and association
sponsorships to grow its relationships with the contractors it
is doing business with and the ones it hopes to work with in
the future.
Carpet Rolling into the Future
Moreover, Billd will be a part of every commercial
construction project within five years in the United States.
Whether that's financing the materials that lay the
foundation of a new high rise or whether it's a SaaS tool
that enables stronger financial management of projects,
Billd will be there as a partner and facilitator of success in a
meaningful way.
It's in our name. It's in our
DNA. And it's what we're most
proud of.
“
“
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12 | November 2021
19. Made Managing Construction Projects
Much Easier and More Efficient
Technology has changed the face of the construction
industry. Today, we have software and mobile
solutions to help manage every facet of a
construction project. By utilizing technological
advancements, many construction tech companies are
driving construction forward. One such company is
BrickControl.
Dedicated to the development of software for construction
companies, BrickControl covers a range of needs, making
the work of professionals and companies involved in a
project much easier.
Responding to the multiple ideas contributed by customers
for so many years, BrickControl dares to offer worldwide
software that is increasingly easier and safer to use by
combining the best technology with the ability to host in the
cloud. It has become a powerful and convenient solution for
businesses of all sizes.
We at Insights Success caught up with David Jiménez, the
CEO of BrickControl, to know more about the company
and how its cloud-based application helps businesses
manage all of their construction projects in an easy, simple,
and efficient way.
Below are the highlights of the interview:
What makes BrickControl a preferred choice among
your clientele over other competitors?
BrickControl stands out for being a SaaS On Cloud solution
that remains at the level of an ERP system but frees users
from the tedious complications in installation and
infrastructure payments that ERP systems entail. We use
advanced technology.
It is an extremely powerful system that allows the parallel
management and at any level of detail of multiple projects,
multi teams, multi languages, and multi currency. The
system has no limits in construction management.
The cloud service generates maximum security thanks to
the DataCenter Amazon Web Services in the US and
Europe, guaranteeing automatic backups in real time for
optimal management.
It offers an API to run multiple integrations with
accounting, financial and human resources systems, among
many others.
In addition, consulting services, training, technical
assistance, and support of all kinds are offered. The correct
performance of each client is the main thing.
The prices are highly competitive, BrickControl offers
different scalable subscription plans, adaptable to all types
of companies and their specific needs.
It has been the combination of these elements that make
BrickControl a Leading System in Construction Technology
in the world.
Describe your top-notch features that address the need
of your customers.
In BrickControl, the budget management function is
integrated with all the departments involved in the
organization to ensure comprehensive management.
This software allows you to create an infinite number of
studies, as well as to prepare budgets simply and efficiently,
generating the sale automatically from cost. Either by
importing Excel files or by creating them, budgets can be
copied, exported, printed with their own designs and much
more, thanks to its multiple nesting level.
Project monitoring and progress: BrickControl's
capabilities as measurement software exceed user
expectations, and it has been a fundamental point for the
recognition of this software.
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20. Entering work progress measurements is as simple as
registering work units executed by quantity, by percentage
or by measurement lines in BrickControl. The system
allows to compare them with the project measurement and
print using personalized templates with logos, images and
colors.
After the introduction of the project progress, cost
deviations can be easily monitored and analyzed, to allow
control of the execution of the work in progress.
Calculation and management of resources: BrickControl
generates, from the budget and automatically, the
anticipated needs for the execution of the work at the
project, chapter and work unit level; calculates its cost and
integrates this information with the control, monitoring and
analysis of the project.
Variance analysis: provides control over budget variances,
offers a real-time projection of variance and variance
analysis. You can find the origin of the deviations and
determine if they are due to consumption or prices, at the
chapter, task and resource level. It makes it possible to
know in which resource the deviation is being generated to
insert corrective measures.
BrickControl also has many other functionalities such as
warehouse management, purchase orders, delivery notes,
invoices, integration with accounting.
What is your opinion on the necessity for businesses to
align their offerings with newer technological
developments, especially when it comes to Digital
Transformation?
We are currently experiencing one of the most important
changes in the construction industry. New products have
appeared on the market much more powerful that have
joined the need for the digital transformation of companies.
Web products in the cloud such as BrickControl help the
digital transformation of the construction sector at a very
affordable cost for companies of any size.
Companies that distribute products and services for digital
transformation must adapt to the most advanced products
on the market, which are in the cloud, SaaS, and must offer
integrations through APIs to their customers in order to
meet the current demand of companies.
The end customer must evolve towards the new digital
transformation because this way of operating will allow
them to be more competitive and efficient in their work.
In what ways have you or BrickControl contributed to
the community?
Acelera Pyme is a Spain program that was created to help
SMEs and freelancers in order to mitigate the impact of
Covid-19 on their activity.
www.insightssuccess.com
18 | November 2021
21. BrickControl is an Official Collaborator of the Acelera
Pyme Program, to provide all possible technological help
and contribute assertively in the digital transformation
process of entrepreneurs, freelancers and all types of
companies in general.
We are committed to the success of the construction sector,
we do it through our assistance, and through our efforts to
improve technologically to ensure the best performance in
the construction process.
What, according to you, could be the next big change in
the Construction Management Software industry? How
is BrickControl preparing to be a part of that change?
We believe that an important change that is going to take
place, is that the most technologically advanced products
automatically integrate (without added developments) with
each other in real time through APIs so that companies
choose the best product in each category. Until recently,
companies were looking for an ERP that would solve all the
problems of the company, this often resulted in integrated
software, but with many shortcomings in some areas and
difficult to use.
Currently many products on the market should no longer be
seen as competitors, but as partners where we can unite to
provide the best solution to customers.
In this way, clients can choose the best work control and
execution software, the best BIM software, the best
accounting software for their country, and more; All these
software can work fully integrated as if it were a single
product.
What are your future aspirations? Where do you see
BrickControl in the next five years?
Our future aspiration is to continue to consolidate ourselves
as a reference in construction project management software
and to continue expanding in more countries.
With our technology to manage all construction processes,
we have helped hundreds of companies in 2021, and we are
committed to continuing to grow; the improvements that we
are planning for 2022 we are sure will benefit all the agents
involved in the construction sector.
“Our services vary from
training to custom
development solutions. We
offer what you need!”
“
“
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23. The world population is growing continuously, and
to meet the needs of the growing population, more
buildings need to be constructed daily with
supporting infrastructure. The construction industry needs
to take proactive steps to meet the rising demands of
people. The pandemic has created the issues of scarcity of
resources and shortage of skilled labor. There is a need to
scale the construction industry with responsibility and
create sustainable and resilient processes that provide
efficient solutions to resource management, labor shortages,
and ensure workers' safety.
Today, new construction technologies enable companies to
build faster and smarter and complete projects earlier and at
a minimum cost than ever before. The latest innovations in
construction technology facilitate construction using
advanced materials and also minimize environmental
damage.
Technology is absolutely a great boon, and the construction
industry has been utilizing technology for making site
operations and construction management easier, effective,
efficient, and enduring.
The following are the technologies or trends that are
reshaping the construction industry:
1. Big Data Analytics:
Big data has been a major trend in nearly all industries
since the last few years. Big Data Analytics allows
construction companies to collect and analyze huge
amounts of data for taking important decisions and
resolving some issues using that data. The collected data in
construction projects is helpful for businesses to recognize
risks and convey to project teams about possible delays, and
this data is also useful in the estimation of budget. Big data
solutions improve operational efficiencies of construction
projects. Crucial insights, forecasts, and optimum
utilization of resources are possible with big data analytics.
Big data also have a positive impact on ensuring health and
safety. It helps construction managers and workers to work
smarter and complete projects faster. It also ensures the
safety of workers by informing them about the possible
risks and safety updates. Ultimately, it is paving the way for
a more productive and efficient workforce in the
construction industry.
2. Prefabrication and Modular Construction:
In recent years, prefabrication and modular construction
have become more popular as both cost-effective and
energy-efficient trends. It helps construction companies in
reducing the overall costs of projects. Overall, ease of
design and quicker construction of homes is possible with
these two trends.
3. Focus on Sustainability:
As most governments and people are increasingly focused
on sustainability, most successful companies in the
construction industry are also focusing on sustainability.
Construction companies are looking for products or
construction materials that provide ecological benefits and
are not damaging to the environment. The sustainable
approach of construction companies is better for the planet
as a whole since it will minimize the climate crisis.
4. Additional Integration of Technology:
The recent advancements and innovations in technology
have resulted in technology that is especially suitable for
construction projects, with more usage of drones and 3D
printing. The construction industry can utilize both these
forms of technology as these technologies will make
construction work easier and safer. With drones, it is
possible to ensure that materials are placed at desired spots,
and 3D printing technology can be used effectively to make
sure every material is of perfect size. Cloud applications
can also make the complete construction processes more
straightforward, more efficient, and digitalized, giving rise
to many new benefits for digitally managing construction
projects at the tip of the finger using smart devices.
5. Building Information Modeling (BIM) :
Building Information Modeling (BIM) technology can
make the collaboration aspect of construction projects much
easier. Communication between all the people involved in
the construction projects can be easily possible with BIM. It
makes the management of resources easier.
BIM technology helps people be in touch until the
completion of the construction project and provides
enhanced collaboration between them for successfully
completing the project.
Conclusion
There are many such trends and technologies that are
shaping the future of the construction industry, making
construction work safer, easier, efficient, effective, and
enduring with reduced costs. The future of construction
looks promising with these trends.
Constructive Future
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27. “ “
In training today’s workforce, flexibility is paramount.
A virtual training system like this is key for meeting
the demands of the changing workforce.
Carley Hill
President and CEO
CAHill TECH, Inc. WBE, DBE
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31. The construction industry revolves around projects,
infrastructures, and designing them. This definitely
needs a vision as the job is breathtaking. The
involvement of technology in the construction field gives an
additional competitive edge to this industry.
Innovation has become the face of the industry today as we
are walking in industry 4.0 - the age of technology. That’s
the magic it brings in the construction field, and skyscrapers
are a perfect example of it. So, what technologies are we
talking about? Let us dive through this article.
Augmented Reality – AR can measure the physical
properties – height, width, and depth of the construction
industry. Construction companies incorporate this model
that allows infrastructure to have a more comprehensive
view of how the project will look. It enhances the view of
the real world for construction professionals with additional
information. It helps construction workers to accurately
follow building plans and visualize potential changes or
modifications to the contractors. It also displays real-time
safety information to the workers. With its hands-free on a
tablet or portable computer, this technology is here to stay.
Construction Wearables – One of the riskiest industries to
work in is the construction industry. The environment they
work in is not safe; falls and collisions result in the death of
hundreds of workers each year. Construction wearable
technologies reduce this fear by providing additional safety
for workers, preventing injuries and deaths across the
industry. Few construction wearables that are in use today
are smart boots, smart hats, and power gloves. Additionally,
there are smartwatches, monitors, and goggles to improve
worker safety. In the coming time, these wearables will
keep on improving and adding more safety to the workers.
Construction Robots – Few jobs cannot be done manually
and demands excessive strength. In manufacturing tasks,
factory robots are used to erase the burden of carrying tools
or equipment. However, there is still time to adapt to the
robotic world fully. Looking at the future world, we are not
far away from adapting to the robotic world.
Drones – Drones are already making an important
contribution in the field of agriculture, mining, security, etc.
In construction, it is useful in mapping large amounts of
land quickly, reducing mapping costs, and keeping track of
equipment sites. It also comes in handy in security
surveillance on materials and equipment to monitor a site
when no one is around. With the increasing use of
technologies, drones will continue to progress with
personnel safety and building inspections.
3D Printing – Unlike traditional printers, 3D printing
involves layer-by-layer creations using machines. Entire
houses can be constructed using this technology. However,
3D printing is still in its early days when it comes to large-
scale construction projects. In comparison with the
traditional building, a 3D printed structure can be built
within a few days, reducing waste as opposed to traditional
building. It achieves perfection on job sites and can have a
huge impact on the construction industry in the coming
years. There is still time, and a lot of work has to be done in
3D printing, as the technology is new to everyone but holds
the capability to bring the transformation in the construction
field.
Technology is moving rapidly, and the construction industry
is continuously looking for ways to innovate and improve
processes. Today, technological innovations in the
construction industry are impacting every facet of project
planning and the safety of the workers. With the right tools
and technology, the construction industry is ready to take a
big leap ahead in the coming future.
Prospering in
TECHNOLOGY
Every Facet of CONSTRUCTION
Future Possibilities
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Eradicating the inefficiencies
of the Construction Industry
Clue Insights manifested as a result of years of experience.
As veterans of the construction industry, they saw the
inefficiencies plaguing day-to-day operation, how their
fellows were being dragged down by the status quo,
severely lagging behind the optimization curve. With this
understanding came a dream, a mission; connect all
construction resources and transform construction into a
more productive, efficient, and greener industry. No small
feat. Moving towards that lofty goal saw the creation of
Clue Insights, a company that, through their construction
management platform (aptly named Clue), provides a
centralized place to manage a company’s entire fleet
operation. Leveraging artificial intelligence (AI) and robust
telematics integrations, Clue provides actionable data, a
single ‘source of truth’ , and a centralized hub to manage all
project assets.
Insights Success caught up with Oded Ran, the Co-founder
& CEOof Clue Insights, wanting to know how their company
is contributing to the efficiency of the construction industry.
We offer a comprehensive platform to maximize
productivity and minimize downtime of our customers’ fleet
operation. We do this mainly through our key 3 offerings:
Integrate all off-road & on-road assets in one platform,
through 3rdparty trackers or OEM telematics
One easy-to-use mobile and web (dashboard) platform
Customized reports by company and project types
All data available via API and CSV
Tracking 100% of your assets: any make, model, or year.
Describe your top-notch offerings that address
the needs of your customers.
Below are the highlights of the interview:
We are the world’s first solution that tracks
real-time productivity for 100% of fleets. We
provide tailor-made analyses on utilization and
maintenance, including customized suggestions
and reports for improving operations based on
insights from fleet data. Clue is easy-to-use,
available for web and mobile, and requires zero
training or implementation for customers with
What makes your company a preferred choice
among your clientele over other competitors?
Track utilization, idling, fuel, and location
Self-reporting machine data and AI-generated
insights - by project, asset types, locations
Abnormal utilization, activity alerts
Unified view of all diagnostics/engine codes with
one-click work order creation
Assign and track maintenance progress and
attach images on the fly
Streamlined preventive maintenance
Customizable digital inspections
Fully integrated maintenance process
Minute-by-minute productivity tracking with
AI-based alerts
Director of Equipment & Purchasing,
Palmetto Corp.
Darrin Sheriff
“Having everything all in one place has been a
real game-changer for us. We estimate saving
$1M using Clue in our first year.”
adedicated success manager for life.
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34 | November 2021
there’s no arguing that the pandemic has changed the
fleet management and equipment maintenance markets
in a fundamental way. Companies that were hesitating on
remote technologies suddenly found themselves desperate,
the care, safety, and health of their people becoming not
only paramount but something that needed to be directly
monitored. It also tigtened belts with profit margins
becoming more critical than ever. For us, it made clear
that great construction software needed to focus on these
areas. Access needed to be easy and available anywhere.
Likewise, the communication needed to be streamllined
and made a simple click away. Images and videos
became more necessary for clarity in day-to-day
operations. T
otal visibility on crews and equipment is
now an industry necessity. With profit margins becoming
thin and irregular, being aware of asset hoarding and
underutilized equipment is essential. This is why real-time
productivity tracking is so powerful. With budgets now
more ‘shoestring’ than ever, companies need to optimize.
They need to know the best fleet compositions for their
projects to maximize their resource utilization and reduce
their costs. Being able to see the granular movements of
your assets - their volumes, cycle times, load counts,
driving routes, etcetera, and being able to optimize those
operations is crucial to a project’s overall profitability.
We want to build something useful, reliable, and consistent.
Dare we say, a new industry standard. T
o do that takes time.
You have to evolve with your customers. They key: don’t
sell...listen! Communicate with them openly and honestly,
and make sure you understand their perspective.
We ourselves are from more than 10 countries, all with
different cultures, beliefs, and backgrounds. Creativity,
resourcefulness, and progress are born from our diversity.
This internal perspective led to the understanding that
open, clear communication is foundational to our success.
We also want to contribute to society thoughtfully and with
a greener world in mind. We want to reduce the industry’s
CO2 emissions by optimizing fuel efficiency in the hope that
we’re leaving the environment better for our children.
It’s no secret that the construction industry is one of the
least digitized. Companies find themselves in a situation
where those who evolve swiftly to newer, more effective
technologies will survive while their competitors...don’t.
That’s why there are tons of software solutions - the
market is ready for change, ready for progress, but few
in the industry are inclined to transform easily. It comes
down to buy-in and ease of transition. For a real digital
transformation, you have to come at it from the field-up;
the product has to be useful on the ground level. It has to
show value quickly. Otherwise, it’s just another layer of
work that drags a company down rather than lifts them up.
We host free webinars on how to increase fleet efficiency
and productivity and provide free downloadable
maintenance protocols and fault code translations.
We’re proud to say that we’ve been recognized by our local
and federal customers for saving their costs and avoiding
unnecessary expenditures. We’re also proud that, for every
customer that signs with us, we plan to donate to a Chicago
food charity. Lastly, we reduce the CO2 emission to help
move towards a clean and sustainable future.
From a business leadership perspective, what
is your opinion on the impact of the current
pandemic on the fleet management sector and
the equipment maintenance market?
Describe the values that drive your organization.
What is your opinion on the necessity for
business to align their offerings with newer
technological developments, especially when
it comes to Digital Transformation?
In what ways have you or Clue Insights
contributed to the community?
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Our vision is to connect and optimize all construction
companies, equipment, and employees. We envision
increasing productivity in the construction industry by
deliveraing degitized operations, data-based analysis,
and AI-enabled telematics. We’re not competing with
existing construction solutions, but rather partnering with
them to revolutionize the construction ecosystem. If you’ll
pardon the pun, we envision becoming the global platform
to get all ‘Clues’ for every construction manager to manage
and optimize their entire fleet operation.
Duo Operations UK
Collect and analyze all fleet data
in a clean and normalized format.
User-customized alerts,
including real-time diagnostics
and abnormal activity detection
What are your future aspirations? Where do you
see your company in the next five years?
“Clue collects and standardizes the
telematic data from the OEM systems
to allow me to compare everything side
by side, saving hours of manual data
handling eveery week.”
One-stop shop for
100% of assets
One-click breakdown
reporting and fault
code notifications
39. s we are approaching the 2-year mark into a global
Apandemic, both insurers and insureds are trying to
navigate through a changing insurance landscape
and a hardening market not seen in nearly 2 decades. This
evolving landscape is pressuring insurers to reinvent their
business and client engagement strategies as a competitive
differentiator to counteract the increasing pricing and
support underwriting profitability.
A recent survey by brokerage firm, Alera Group Inc.,
forecasts an average rate increase of 11.6% across all lines
of business for 2021. With investment returns taking the
inverse course, pressure to drive strong underwriting results
has become imperative. Outside of just price increases,
buyers can expect to see an increase in coverage exclusions
along with higher retentions and deductibles.
This is coming at the same time as a paradigm shift has
transferred power from the carrier to the consumer. As the
emergence in technology has allowed delivery of
hyper-personalized experiences, so do the expectations for
insurance carriers to operate in a digital world. In a highly
competitive industry with the highest client acquisition
costs, client retention through differentiation is king, and
the battle to retain clients will be won based on user
experience.
Outside of price, the ability for insurers to help their policy
holders proactively protect themselves from emerging risks
was cited as the top factor (55%) in their decision making
when it comes purchase and renewal decisions, according
to Deloitte. Insurers that are able to meet and exceed their
client’s expectations receive a number of benefits including:
higher likelihood of buying additional coverage, lower
sensitivity to price increase, increased referral rate and
lower frequency/severity of claims just to name a few.
At in2vate, we work with our coverage providers to develop
a technology infrastructure that allows for a digital
distribution of resources specific to coverage or business
type. These resources are agnostic, meaning that they can
be provided by in2vate, the carrier, or the policyholder
themselves leading to a platform individualization unique to
the needs of each organization. This tailored approach helps
the user experience and reduces risk, which will help
increase client retention and support loss prevention on a
granular and global scale.
Expert’s Insights
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40. As a result, our partners have increased their ability to reach
significantly more policyholders at a fraction of the cost by
utilizing digital labor. With an average rating of 9/10 in
customer value derived from our system, our partners have
experienced a measurable increase in user experience.
Increased engagement and user experience, however, aren’t
the only benefits of implementing a digital ecosystem of
services.
Not only does the system allow for a dynamic and agile
platform to deliver personalized services, but it also acts as
a data aggregator to support internal core processes. These
de-siloed data pools can be distributed to any relevant
stakeholder throughout the value chain. Loss control to look
at individual and aggregate data to adverse trends for
resource allocation, underwriters to write profitable risk,
producers to upsell and cross sell relevant policies, and
executive leadership a birds-eye view of it all.
Loss control reps and agencies can improve meaningful
engagement with their policyholders by monitoring positive
engagement with services, underwriters are able to improve
their insight into the actions an insured is taking to protect
their organization and prevent losses, and decision makers
throughout the value chain are better able to implement
strategy based on actionable data derived through usage and
a decrease in frequency and severity in claims through
improved policyholder behavior.
While there is no one silver bullet, carriers who are actively
investing in user experience through digital engagement
capabilities are not only setting themselves up for today’s
hardening market, but the ability and agility to shift to
whatever challenges tomorrow may bring as well.
If these challenges and opportunities are on your radar,
contact Nick Duffield at nduffield@in2vate.com and we
would love to talk and see if there is an opportunity for us
to help you as well.
www.insightssuccess.com
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