Shannon Valentino has over 18 years of experience in financial management, staffing, marketing, procurement, and legal roles. She most recently worked at Verizon for over 10 years as the Resource Deployment Manager, responsible for staffing and financial metrics of a $1B business unit. Prior to that, she spent over 8 years at MBNA America where she held various roles including managing mergers and acquisitions, budgeting, revenue planning, and customer service. She has a MBA and BS in Finance and is proficient in financial modeling, SAP, and relationship management.

1. Shannon A. Valentino
929 Jackson Hall School Road
Elkton, MD 21921
(302) 233-3727
SHENSL4@aol.com
OBJECTIVE My primary objective is to obtain a seniormanagement position with a publicly owned
company or a large privately owned company.
SUMMARY 10 years of Financial Management, Staffing, Marketing/Sales, Sourcing/Procurement and
Legal experience with Verizon Communications, an international Telecommunications
and Professional Services Consulting Corporation and 8 years of experience with former
MBNA America, N.A., an International Financial Services Company and Credit Card
issuer, which was acquired by Bank of America in 2004
EXPERIENCE Verizon Enterprise Solutions Maryland
March 2005 – July 2015
Global Professional Services, Resource Deployment Manager
 Responsible for staffing and the financial metrics associated with the Global
Unified Communications and Collaboration and Contact Center Services
Professional Services and Consulting Business – Global UCC & CCS,
equivalent to $1B annual revenue.
 Manage and facilitate project level profitability projections between Corporate
Finance, Marketing, Sourcing, Legal, as well as Executive Management.
 Analyze and facilitate responses to Requests for Information (RFI’s) during the
sales process and evaluate the reasonability of business assumptions froma
financial and legal perspective.
o Including ROE, ROI, IRRR and ROA and thorough contract review.
 Responsible for Global Vendor and Third-Party Relationship Management,
including Accounts Receivable and Accounts Payable.
 Founder of SAP for Project Level Profitability Accounting.
o Analyze and track project level Profit/Loss information to provide
Executive Management with the ability to assess profitability of each
Professional Services Consulting project, spanning multiple Verticals,
including Healthcare, Financial Services, Manufacturing and
Transportation.
o Introduced the SAP Time Collection systemto the Verizon Global
Corporate Community in 2012.
EXPERIENCE MBNA America, N.A. (acquired by Bank of America-2005) Wilmington, DE
July 1996 – November 2004
Business Strategies – Mergers and Acquisitions from 2001-2004,Officer
 Responsible for valuation and financial; structuring of international and
domestic credit card, business card and consumer loan portfolio acquisitions,as
well as whole-company purchases by MBNA.

2.  Facilitated and managed information flow and expectations of deals between
Finance, Portfolio Sales, Loyalty Marketing, Portfolio Quality and Investment
Bankers.
 Coordinated the bid process and evaluated the reasonability of business
assumptions.
 Analyzed and tracked acquired portfolio profitability to provide Senior
Management with an effective tool to assess the business.
 Evaluated potential partnership and acquisition opportunities based on financial
return and business synergies.
 Performed financial analysis including detailed revenue/cost driver pro-forma
models, discounted cash flow, comparable company and multiples valuation
models for the purpose of evaluating optimal capital structure and target pricing
for debt equity issues.
 Provided profitability and compensation projections to Senior Management for
new affinity group signings and renewals of current group contracts through
pro-forma analysis.
 Analyzed new opportunities for revenue generation and expense savings.
CFO Administration from 1999-2001,Officer
 Assisted in the development and management of one-third of the company’s
total expense budget,equivalent to $1.2B annually.
 Responsibilities included structuring the AnnualExpense Plan and Quarterly
Forecasts,analyzing variances, presenting updates and making
recommendations to Executive Management at Quarterly Budget Meetings.
 Prepared monthly, quarterly and yearly expense analysis to identify risks and/or
opportunities vs.current Plan/Forecast.
 Coordinated key expense variance explanations with Business Line Analysts
and Accounting to maximize understanding and communication.
 Played an integral role in developing guidance for the Business Sectors’ budgets
during the 1999-2001 Full Year Plan and continued to manage to the established
expense targets.
 Interacted proactively with Sector Analysts and Senior Executive Management
in a relationship manager capacity.
Corporate and Strategic Planning from 1997-1999,Officer
 Gained a comprehensive understanding of revenue management while working
in revenue planning.
 In addition to ad-hoc analyses,maintained responsibility for revenue and trend
analysis for the Platinum product including consumer behavior analysis and
manipulating raw data from FOCUS queries into meaningful reports.
 Created and maintained responsibility for producing a managed monthly new
account model, which incorporated new accounts by acquisition channelfor
each product.
 Co-developed an APR stratification model to more accurately monitor shifts in
APR and analyze reasons for the shifts.
 Maintained responsibility for producing monthly corporate metrics which were
used in several forecasting models across multiple business products.

3.  Played a key role in building the revenue model for the Platinum product during
the 1998 Corporate Plan.
Customer Assistance – Loss Prevention from 1996-1997,Officer
 Obtained satisfactory payment arrangements through Customer telephone
inquiries in accordance with policies and procedures.
 Responded to and determined the appropriate resolution to the Customer’s
financial difficulties.
 Achieved and surpassed monthly standards for quality and productivity
objectives.
 Issued monetary and non-monetary adjustments as defined by bank policy and
applicable regulations.
 Placed outward calls to obtain satisfactory payments arrangements and identify
future business opportunities.
 Management of a team of 12-15account managers.
EDUCATION Wilmington College Wilmington, DE
 Masterof Business Administration degree. Anticipated Graduation , May 2016.
 Bachelor of Science degree in Finance, May 1999.
SKILLS / ACHIEVEMENTS
 Detailed knowledge of current global market conditions and forecasts (funding
rate, tax rate, and conversion rates).
 Solid understanding ofthe components of the Income Statement and Balance
Sheet, and profitability as well as the impact of items such as amortization,
intangible assets,goodwill and understanding ofcash vs. non-cash items.
 Excellent oral and written skills – communication with Executive and Chief
Level Management, internally and externally.
 Abundant financial knowledge – return metrics, including ROE, ROI, IRRR and
ROA.
 Proficient with Microsoft Office Suite, excellent financial modeling and
spreadsheet skills,.
 Expert with SAP, Project Management and Lean Six Sigma.
 Excellent relationship management skills, both internally and externally and
with C-Level Management.
 Demonstrated analytical and problem solving skills for 18+ years.
 Attention to Detail and highly organized.
 Recipient of 3rd Quarter 1999 MBNA Financial Excellence Award after fostering
a solution which saved the company $1.3MM in additional cost.
 Recipient of 2012 Verizon Ovation Award after introducing and implementing
SAP to the Global organization.
 Member of NAPW - National Association for Professional Women.
REFERENCES Upon Request