This learning object was made as a part of my course Guide to Everything eLearning for the Higher Education Administrator. I chose Notre Dame College, a small, private, Catholic, liberal arts college located in South Euclid, OH. Follow this link for a text based version of this presentation: https://drive.google.com/file/d/0B2OzAAixTv01U3RKekRWVmJ6QUk/view?usp=sharing

1. NOTRE DAME COLLEGE
eSTUDENT SERVICES
Shane Young
Created for: Guide to Everything eLearning
for the Higher Education Administrator

2. What are eStudent Services?
• Thackaberry (n.d.) defines eStudent Services as “support
structures and services provided online. They serve both
the online and ground-based student with digital,
integrated, and often on-demand resources including just-
in-time, synchronous, and asynchronous”
• Examples Include:
• Online Orientation
• Online bookstore
• Access to library material and resources through the online
• Online tutoring
• Online advising

3. Institutional Profile
• Fall 2013 enrollment was 2,270 students (in which 1,405
were full time)
• Private, Catholic, Liberal Arts institution located in South
Euclid, OH
Retrieved from Falcon Facts (n.d.)

4. eStudent Services Offered at NDC
• Virtual Bookstore
• eTutoring
• Limited Access to library materials
• Learning Management System Support
• Online Financial Aid Office

5. Virtual Bookstore
• Notre Dame College does not have a physical bookstore
• Notre Dame College utilizes eCAMPUS.com as its virtual
bookstore for all students.
• Locating the virtual bookstore has several easy methods
• From the Notre Dame College homepage under “Resources and
Services”
• Check it out here: http://www.notredamecollege.edu/resources-and-
services/bookstore
• Utilizing the Search function of the Notre Dame College Website
• The “Current Students” menu of the Notre Dame College Online
• Check out the menu here: http://online.notredamecollege.edu/current-
students/

6. eTutoring
• Notre Dame College is one of over 40 members of the e-
Tutoring Collaborative
• Provides limited e-Tutoring
• Subjects included: math, accounting, anatomy and physiology,
biology, chemistry, statistics, and writing
• More subjects will be added with expansion of the program
• Services include:
• Offline Q&A which will be answered within 48 hours
• eChat online session with tutor
• Submit drafts and get feedback

7. eTutoring Continued
• How easy is it to find this resource?
• Fairly easy to find, though the route seems less direct through the
college’s internal website
• It can be found through the “Resources & Services” menu on the
Notre Dame College home page
• Check out the page here: http://www.notredamecollege.edu/resources-
and-services/e-tutoring
• On My NDC, a resource only students, faculty, and staff have
access to the same page and it can be accessed under “Academic
Services” and “Dwyer Learning Center”

8. Limited Library Access
• Unclear if the library has the option to deliver books to
online students, but does participate in OhioLINK
• Also enables students access to multiple databases
• There is a section on the library’s page that is dedicated
to Online students and outlines the resources available
• Includes a section for students outside of Ohio referring students to
the OhioLINK Electronic Book Center and WorldCat.org

9. Library Access Continued
• How easy is it to find this source?
• It can be found through the “Resources & Services” menu on the
Notre Dame College home page
• Check out the page here: http://www.notredamecollege.edu/resources-
and-services/clara-fritzsche-library/services/services-to-online-students
• The “Current Students” menu of the Notre Dame College Online
• Check out the menu here: http://online.notredamecollege.edu/current-
students/
• Furthermore, on ndc.learninghouse.com (the host for full online
classes) there is a menu for “School Resources” and “Academic
Services” which will lead you to the library’s page as well

10. Learning Management System Support
• Notre Dame College has two IT professionals for
assistance with Moodle for hybrid or in person courses,
but fully online courses assistance goes directly through
Learning House
• How easy is it to find this source?
• Located on the bottom of the “Current Students” menu of the Notre
Dame College Online
• Check out the menu here: http://online.notredamecollege.edu/current-
students/
• There is a help center located on the login page for fully online
courses located at http://ndc.learninghouse.com/

11. Online Financial Aid Office
• Although this is advertised as an “online” Financial Aid
Office it is directed to the regular page of Financial Aid
Office and does not seem to offer specific services to
online students
• They do provide multiple avenues of contact information
inlcuding email, phone, and fax for the distance student
• How easy is it to locate this source?
• Located on the bottom of the “Current Students” menu of the Notre
Dame College Online
• Check out the menu here: http://online.notredamecollege.edu/current-
students/
• Located on “Tuition & Financial Aid” menu of Notre Dame College
Online home page
• Check out the page here: http://online.notredamecollege.edu/financial-
aid/

12. Unable to Determine
• Due to time limitations, I limited my search to the Notre
Dame College websites and did not conduct interviews or
utilize other methods of investigation
• I was unable to determine if several eStudent Services
existed in my search. These include:
• Online Student Orientation
• Online student access to Academic Support Center

13. Summary of Services for Online Students
• Notre Dame College has several important resources for online
students including a virtual bookstore, eTutoring, and library
accessibility
• Location of these resources
• A lot of these resources were found in one of four places:
• My NDC: an internal website only students, faculty, and staff have access to
• Notre Dame College Online website
• Notre Dame College website
• On the full online course login page ndc.learninghouse.com
• Finding them was simple, logical, and all the pages were live and
updated
• There is room for improvement before these are equivalent to
the resources offered to in person and hybrid course students
• However, several of these resources are offered through third parties
who also be expanding their options and abilities to accommodate
students in new ways too

14. References
• Falcon Facts. (n.d.). Retrieved July 19, 2015, from
http://www.notredamecollege.edu/about/history-and-
mission/falcon-facts
• Thackaberry, S. (n.d.). Virtual Student Support Services.
Retrieved July 19, 2015, from
http://learni.st/users/sashatberr/boards/85611-virtual-
student-support-services