2. Levels of Target Market
Analysis
1) Demographics
2) Psychographics
3) Profitability
4) Explicit Combinations
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3. Hierarchy of Analysis
Sophistication
Explicit
Combinations
Profitability
Analysis
Psychographic
Analysis
Demographic
Analysis
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4. Level 1 –
Customer Demographics
Individual
Age
Ethnicity
Gender
Income Business
Zip Code Industry
Size
Revenue
Territory
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5. Level 2 –
Psychographics
Maslow’s
Hierarchy
VALS
(Values & Lifestyles)
Myers-Briggs
DISC
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6. Level 3 –
Profitability
RFM
Recency
Frequency
Monetary Spend
Life Time Value
How much is each
customer worth to
your business?
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7. Level 4 –
Explicit Combinations
Industry Specific & Appropriate
Psychographic, Demographic & LTV, etc.
Conceal & Carry
Target VALS - Maker, Male, Purchase Often
Taxi Patron
Target VALS - Survivor, Elderly, High RFM
Beauty Salon
Target Maslow - Esteem, Female, High RFM,
home zip code
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