1. Shana Johnson
2756 VirginiaAvenue
Baltimore,MD21215
smj161968@aol.com
(410)710-7614 (Cell)
(410) 601-0318 (Home)
OBJECTIVE:
To obtain a challenging position that fully utilizes my knowledge, experiences and potential.
EDUCATION:
2015 Community College of Baltimore County AA Degree Baltimore, MD
Health Information Technology
2014 Sinai Hospital Heart saver CPR Certificated Baltimore, MD
2006 Levindale Geriatric Center GNA/CNA Baltimore, MD
1998 BCCC Microsoft Certificated Baltimore, MD
1984-85 Keystone Job Corps Center GED Baltimore, MD
WORK STUDY:
2014 Sinai Hospital HIIT Practicum I-II Baltimore, MD
SKILLS ACQUIRED DURING WORK STUDY:
Coding
Scanning medical records
Exposed to release of medical records
Exposed to Quality Control Verification
Exposed to Documentation Improvement
HIGHLIGHTS OF ABILTIES:
Self-motivated, energetic, and business-like with getting assignments competed
Reliable and proficient at learn new procedures
Clear-thinker, hard-worker, and inventive
Excellent communication skills
Supportive team-worker and responsible

2. RELATED SKILLS EXPERIENCE:
Computerknowledge of MicrosoftOfficePrograms
Knowledgeof RadiologyProcedures
CustomerService
Medical Terminology
Team-leader
Knowledge of Software:
EPIC
JPoint
CENTRICITY
iSite Enterprise
EMPLOYMENT HISTORY:
2015- Current Patient Service Representative Kaiser Permanente Baltimore, MD
Welcome patient with professional customer service
Registers patient to the appropriate Radiologic procedures
Schedule and re-schedule appointments with Radiology Information System (RIS)
Answer and return patient calls
Assistswithprocessing of paperwork and images in compliance with department procedures & HIPAA
Collect funds from patients for Radiologic procedures
2015 Operating Room Assistant Kaiser Permanente Baltimore, MD
Maintain a clean and safe environment for patient and staff
Responsible for turnover of operating rooms
Assists in transporting and positioning patients
Transport lab work, patients, and equipment
Maintain appropriate stock levels
2013 Operating Room Assistant Specialist Sinai Hospital Baltimore, MD
Maintain the cleanliness and sanitize of Endoscopes, Operating room, and
Inner and outer core of the preoperative unit
Arrange sterile equipment for procedures
Set up and break down video equipment
Ordered supplies, answer phone, and prepared work-orders
Transport lab work, patients, and pick-up blood

3. 2007 GNA/CNA Levindale Geriatric Center and Hospital Baltimore, MD
Take, record, and report patients’ vital signs
Answer phone calls
Assists patients with daily personal hygiene