1. Kanji Consulting
Our Mission – Together we can: Our Services
Shamsha Kanji, P.Eng. kanjiconsulting@rogers.com cell: 416-556-5513
Focusing on business process is the key to achieving business results, provides the
foundation for IT systems that enable and ensures clients & staff are delighted
Sept 8, 2015 1
Make meaningful
difference to
patient/client
care
Make
delivering
results a habit
Make
delightful
service a
standard
Business
Transformation &
Strategy
Process Re-
Engineering using
Lean
Organizational
Reviews
Procurement and
Supply Chain
Facilitation

2. Kanji Consulting
We can help by: Previous Engagements
Shamsha Kanji, P.Eng. kanjiconsulting@rogers.com cell: 416-556-5513
Focusing on business process is the key to achieving business results, provides the foundation
for IT systems that enable and ensures clients & staff are delighted
Sept 8, 2015 2
Review patient admitting processes at Juravinski
Hospital
Assess Release of Information department at
Hamilton Health Sciences
Review telehomecare program and provide
technology options analysis for OTN
Analyze transportation department and provide
options analysis for OGPMSS (part of MOHLTC)
Review recruiting processes using Lean
workshops at City of Mississauga
Conduct operational review of Customer Service
department at IHSA
• Conducting operational reviews
• Reviewing process efficiency and
effectiveness by facilitating your
team through ‘Lean Workshops’
• Developing business or
department strategy map
• Performing data analysis and
create performance scorecards
• Working with your team to
generate options and
recommendations
• Generating work plans & assisting
your team with implementation