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1. In the workplace
1
Speaker
Prof. Datuk Dr. Mohd Tajudin Ninggal
Licensed Professional Counsellor
Twin-Towers Medical Centre, KLCC

2. I’m Tajudin Ninggal
I love to share about counselling and psychological wellbeing
You can find me at @live-tajma-psychometric.com.my
2

3. TheWorld Health Organization
(WHO) defines mental health
as
“A state of complete
physical, mental and social
well-being, and not solely
the absence of ailments or
diseases.”

5. Commit Suicide
66,666 per month
2,222 per day
93 per hour
2 per min

8. Malaysian employees are ‘most stressed’

9. What is

10. MISCONCEPTION ABOUT
COUNSELLING
Advising
Everyone
can do it
Solve
problems
quick
Talking
Easy

11. A helping process to assist someone dealing
with their personal issues and to promote
growth, development, maturity and
functioning through psychological
relationships and intervention.
(Mohd Tajudin, 2014)

12. WHAT ISWORKPLACE
COUNSELLING?
• An employee psychological
support system
• Provides an independent and
professional counsellor
• Employer’s duty of care - giving
all employees access to a free,
confidential, and professional
counselling service.

13. THREE
PRE-REQUISITES
COUNSELING
COUNSELING
COUNSELING
i. Empathy
ii. Unconditional
positive-regards
iii. Congruence
13
TALK THERAPY
Counselor &
Client
INSIGHT
Self-awareness
CONFIDENTIALITY
Ethical Codes
Therapeutic
PROCESS

14. TYPES OF COUNSELLING
Individual Couple Group

15. COUNSELLING ISSUES
Job Stress Traumatic
Events
Career
Personality
Drug & Substance
Abuse
Marriage
Financial
Family Relationship

17. Maslow’s Hierarchy of Needs
Struggle
• ACCEPTANCE
• LOVE
• BELONGING
• RELATIONSHIPS

18. OBJECTIVE OF WORKPLACE
COUNSELLING
Is to ensure that employees are able to
increase their productivity by using self-
potential positively and proactively
through counselling and psychological
services

19. WORKPLACE
COUNSELLING
IN MALAYSIA
19
i) Available in most
governmental agencies, schools,
colleges & universities
ii) Very few in the private sector
iii) Is becoming more important

20. EMPLOYEES ASSISTANCE PROGRAM (EAP)
• A work-based intervention program
• A unit part of the HR Department
• Focus counselling, mentoring, &
psychological services
• Can offer human development training
AREA OF SERVICES:
• Personal issues • Substance Abuse &
Addiction
• Job stress • Separation & Loss
• Individual counselling • Career Development
• Relationship issues • Grief & Bereavement
• Family • Domestic Violence
• Sexual Harassment • Bully

21. BENEFITSTO EMPLOYEES &
EMPLOYERS
EMPLOYEES
• Provide psychological
support
• Improve communication &
interpersonal skills
• Increase sense of well-
being and meaning
EMPLOYERS
• Positive impact – enhance
productivity
• Produce happier and
productive staff
• Promote happy workplace
• Reduce mental health issues

22. DEALING WITH DIFFICULT EMPLOYEES
The causes may be work or home
related, behaviour- or health-related,
may be triggered by traumatic
experience, other employees or
outsiders, by changes of work, others'
promotion, rising stress levels, etc ...

23. 10 Types of Personality Disorders
A
Odd , Bizarre,
Eccentric
B
Dramatic,
emotional, erratic
C
Anxious,
fearful
MILD Paranoid
(Suspicious)
Antisocial
(Violation)
Avoidant
(Fearful)
MODERATE Schizoid
(Secretiveness)
Boderline
(Emotional)
Dependent
(Anxious)
SEVERE Schizotypal
(Thought disorder)
Histrionic
(Seductive)
Obsessive-
compulsive
(Perfectionist)
Narcissistic
(Self-centred)
Ref: DSM-V

24. 9 WAYS TO
DEAL WITH
DIFFICULT
PEOPLE
LISTEN
CLEAR
BEHAVIOURAL
FEEDBACKS
DOCUMENT
BE
CONSISTENT
SET
CONSEQUENCES
COMPANY
PROCESS
DON’T
POISON
MANAGES
SELF-TALK
COURAGES
24
2 3
4 5 6
7 8 9
1

25. SEVEN
DIMENSIONS OF
WORKPLACE
WELL-BEING
INTELLECTUAL
SOCIAL
ENVIRONMENTAL
SPIRITUAL
OCCUPATIONAL
EMOTIONAL
PHYSICAL

26.  Enjoyable & fulfilling
career
 Adequate money
 Regular exercise
 A balanced diet
 Sufficient sleep
 Flexible working hours
FACTORS INFLUING
WORKPLACE WELL-BEING?
 Good relationship
 A sense of belonging
 Adapt to change
 A good working policy
 Safe physical environment
 A sense of purpose &
meaning
SUPPORTING MANAGEMENT
&
HUMANISTIC BOSS!

27. live.tajma-psychometric.com.my

28. Why
TP+
The
newest
online ψ
test in
Malaysia
Provide
solution
to
organizatio
ns
Quick &
Real-
time
Data
Focused
guidance
&
Placemen
t program
Interactiv
e &
User
Friendl
y
Time &
Cost
effective
Importan
t tool for
counselor
s
Strategi
c Data
for R&D
Quality
Diagnosis

29. Item Response Theory
0.95 alpha coefficient
0.90 alpha coefficient
Classical Test Theory
Discovering Human Potentials

30. Assertive Self-Confidence Caring Integrity
Analytical Leadership Cross-Cultural Patriotism
Resilience Achievement Boderline Distortion
12TAJMA PersonalityTraits
Discovering Human Potentials

31. VALUE of TAJMA Online
Reliable
Statistically
Validated
Provide
clear
direction
Decision
Making Tool
High
Accuracy
Discovering Human Potentials

32. Sample Report of
TAJMA Personality
Plus (TPe+) Online
D i s c o v e r i n g H u m a n Po t e n t i a l s
Compare an individual
mean scores with the
group mean scores
Arrange the trait scores
from the highest to the
lowest
Record the time
taken taking the
test
Can insert photo in
the profile
Identify the individual’s
category
Can Add Logo
Discovering Human Potentials

33. D i s c o v e r i n g H u m a n Po t e n t i a l s

34. D i s c o v e r i n g H u m a n Po t e n t i a l s

35. D i s c o v e r i n g H u m a n Po t e n t i a l s

36. Let’s review some points…
CONSELLING
PSYCHOLOGICAL
ISSUES
PSYCHOPATOLOGY
EAP
MANAGING
DIFFICULT STAFF
TAJMA
PROFILING
36

38. 3 PRE-REQUISITES OF CHANGE
FIRST SECOND THIRD
38
Know
something
needs to be
change
Know that
you have to
change
Know that you
have to make
the change
TAKE ACTION…

39. CONTINUOUS IMPROVEMENTS

40. Happy Staff
Healthy
Workplace
TAJMA
Psychological
Profiling
The Role of
Counselling &
EAP
CONCLUSION

41. LOGO
M i n d • B o d y • S o u l
drtajudin@ttmc-klcc.com
THANK YOU