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Scaling Culture and Business in a
Hypergrowth Startup
Denni Gautama - VP of Engineering, Travel Products
Anshul Johri - Head of Engineering, Lifestyle Products
Sergei Shvetsov - Head of Engineering, Cloud Infrastructure
Scaling Technology Operations
Sergei Shvetsov
Head of Engineering, Cloud Infrastructure
Early Days
● Three teams: DevOps, SRE, Site-Infra
● Better development, better product, better
infrastructure
● Things start to breakdown as company grows
● Unhealthy over-reliance on central teams
Freeing SRE
● You built it, you run it!
● Enable, Standardise, Simplify
● Shared nothing
DevOps: From team to culture
● Switch to self-service tools
● Improve documentation
● Teach developers “to fish”
Site-Infra: Scaling infra management
● Change management, documentation, SOPs
● Automation, IaC
● Self-service + Guardrails, NoOps
Conclusions
● Every company is different
● Pay attention to your stakeholders’ needs
● Self-analyze and improve iteratively
Thank you for your time
For information on careers:
bit.ly/tvlk-careers

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Scaling Culture and Business in a Hypergrowth Startup

  • 1. Scaling Culture and Business in a Hypergrowth Startup Denni Gautama - VP of Engineering, Travel Products Anshul Johri - Head of Engineering, Lifestyle Products Sergei Shvetsov - Head of Engineering, Cloud Infrastructure
  • 2. Scaling Technology Operations Sergei Shvetsov Head of Engineering, Cloud Infrastructure
  • 3. Early Days ● Three teams: DevOps, SRE, Site-Infra ● Better development, better product, better infrastructure ● Things start to breakdown as company grows ● Unhealthy over-reliance on central teams
  • 4. Freeing SRE ● You built it, you run it! ● Enable, Standardise, Simplify ● Shared nothing
  • 5. DevOps: From team to culture ● Switch to self-service tools ● Improve documentation ● Teach developers “to fish”
  • 6. Site-Infra: Scaling infra management ● Change management, documentation, SOPs ● Automation, IaC ● Self-service + Guardrails, NoOps
  • 7. Conclusions ● Every company is different ● Pay attention to your stakeholders’ needs ● Self-analyze and improve iteratively
  • 8. Thank you for your time For information on careers: bit.ly/tvlk-careers