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UPDATING
Saumya Chaturvedi
IIM Lucknow
PGP 31170
Who is ‘Betty Crocker’?
• Spokesperson from Washburn Crosby Company, makers
of ‘Gold medal Flour’
• Created in 1921
• In 1928, Betty was give a voice and her radio
programme ‘Betty Crocker cooking school of the year’
kicked off
• During this time, her signature started coming on
products
• She went on to becoming 4th most recognized brand of
20th century.
‘Betty
Crocke
r’
What made her so special?
Initial success through ‘radio program’
First products-> Super market-> Way to Hollywood
First portrait in 1936
What made her so special?
World War II ends-> Betty’s popularity at its peak
Was a:
Role Model
Sensation
Agent of change
A true lady
Guiding spirit
PEOPLE LOVED HER
!!
How did she
achieve it?
The right time mantra
She was quick to respond to:
• Growing popularity of radio
• Working women during war
• Issue of feminism
• Rise of ready-to-eat
• Growing ‘me’ culture
• Internet age
Advertising done right..
Advertising success
• Memorable: Easily recognized and recalled
• Top of the mind: The advertisements have always played a
major role in her success
• Meaningful: Descriptive and persuasive
• Likeable: Rich visual content, fun and interesting
• Transferable: Useful for all the products and can easily be
adapted
• Time: Appropriate for the era they were advertised in.
Continued presence in Different
media
Radio program
Books
TV show
Betty Crocker kitchens
Various competitions- Engagement
Various campaigns
Advertisements
Presence on Web
Various social media platforms
Brand elements
• Brand name
• URL
• Logo
• Characters
• Packaging
Criteria for choosing brand elements
Memorable
Meaningful
Likeable
Transferable
Adaptable
Protectable
Brand name
• Betty: Popular, friendly sounding name
• Crocker: Reference to William G. Crocker
The name was high on every parameter. It was memorable,
likeable, transferable, adaptable, meaningful and protectable.
URL
• The URL contained the name of ‘Betty Crocker’, thus is was easily
memorable.
• The URL was meaningful, likeable and adaptable.
• It was also transferable and protectable.
Logo
Meaningful as it resembles the product.
Simple and memorable
Easily recognizable
The basic theme of the logo has remained the same.
Character
Human and real-life character
Relatable
Changed with changing times
Friendly and positive
Attention keeper
Enhances the likeability
Packaging
Premium design
Clearly conveys descriptive and persuasive information
Aesthetically appealing
Different SKUs
Aids in brand recognition
Brand name
URL
Logo
Character
Packaging
Memorable ProtectableTransferableLikeableMeaningful Adaptable
YES
-
YES YES YES YES YES
YES YES YES YES YES
YES YES YES YES YES YES
YESYES YES YES YES
YESYES YES
YES
-
YES YES
Something similar in Indian context
Highly memorable
Meaningful
Likeable
Recall very high
Always remains in news
Successful mascot
Creative advertising
Who is
‘Betty
Crocker’
Timeline
Why was
she so
successful
Brand
elements
Criteria
for
choosing
brand
elements
Which all
brand
elements
were
present
Indian
context
Summary slide
These slides were prepared
as a part of the course
‘Brand Management’
taught by Prof. Sameer
Mathur at IIM Lucknow
Marketing Professor 2009 – 2013
Ph.D. and M.S. (Marketing) 2003 – 2009
Marketing Professor 2013 – Present
Indian Institute of Management, Lucknow
DISCLAIMER
PGDM Student 2015 - 2017
Indian Institute of Management, Lucknow
Prof. Sameer Mathur
Saumya Chaturvedi

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Saumya chaturvedi pgp31170 bm individual assignment

  • 2.
  • 3. Who is ‘Betty Crocker’?
  • 4. • Spokesperson from Washburn Crosby Company, makers of ‘Gold medal Flour’ • Created in 1921 • In 1928, Betty was give a voice and her radio programme ‘Betty Crocker cooking school of the year’ kicked off • During this time, her signature started coming on products • She went on to becoming 4th most recognized brand of 20th century. ‘Betty Crocke r’
  • 5. What made her so special? Initial success through ‘radio program’ First products-> Super market-> Way to Hollywood First portrait in 1936
  • 6. What made her so special? World War II ends-> Betty’s popularity at its peak
  • 7.
  • 8. Was a: Role Model Sensation Agent of change A true lady Guiding spirit PEOPLE LOVED HER !!
  • 10. The right time mantra She was quick to respond to: • Growing popularity of radio • Working women during war • Issue of feminism • Rise of ready-to-eat • Growing ‘me’ culture • Internet age
  • 12. Advertising success • Memorable: Easily recognized and recalled • Top of the mind: The advertisements have always played a major role in her success • Meaningful: Descriptive and persuasive • Likeable: Rich visual content, fun and interesting • Transferable: Useful for all the products and can easily be adapted • Time: Appropriate for the era they were advertised in.
  • 13. Continued presence in Different media Radio program Books TV show Betty Crocker kitchens Various competitions- Engagement Various campaigns Advertisements Presence on Web Various social media platforms
  • 14. Brand elements • Brand name • URL • Logo • Characters • Packaging
  • 15. Criteria for choosing brand elements Memorable Meaningful Likeable Transferable Adaptable Protectable
  • 16. Brand name • Betty: Popular, friendly sounding name • Crocker: Reference to William G. Crocker The name was high on every parameter. It was memorable, likeable, transferable, adaptable, meaningful and protectable.
  • 17. URL • The URL contained the name of ‘Betty Crocker’, thus is was easily memorable. • The URL was meaningful, likeable and adaptable. • It was also transferable and protectable.
  • 18. Logo Meaningful as it resembles the product. Simple and memorable Easily recognizable The basic theme of the logo has remained the same.
  • 19. Character Human and real-life character Relatable Changed with changing times Friendly and positive Attention keeper Enhances the likeability
  • 20. Packaging Premium design Clearly conveys descriptive and persuasive information Aesthetically appealing Different SKUs Aids in brand recognition
  • 21. Brand name URL Logo Character Packaging Memorable ProtectableTransferableLikeableMeaningful Adaptable YES - YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YESYES YES YES YES YESYES YES YES - YES YES
  • 22. Something similar in Indian context
  • 23. Highly memorable Meaningful Likeable Recall very high Always remains in news Successful mascot
  • 25. Who is ‘Betty Crocker’ Timeline Why was she so successful Brand elements Criteria for choosing brand elements Which all brand elements were present Indian context Summary slide
  • 26. These slides were prepared as a part of the course ‘Brand Management’ taught by Prof. Sameer Mathur at IIM Lucknow Marketing Professor 2009 – 2013 Ph.D. and M.S. (Marketing) 2003 – 2009 Marketing Professor 2013 – Present Indian Institute of Management, Lucknow DISCLAIMER PGDM Student 2015 - 2017 Indian Institute of Management, Lucknow Prof. Sameer Mathur Saumya Chaturvedi