1. Sathish Nugehalli U.S Citizen
Summary:
• Extensive years of diversified experience as Lead QA Analyst/ Tester, developer, Production Support of n-tier multi-
threaded in client server eCommerce web portal, Financial Loan Origination/Loan Services with knowledge
about Mortgage Loans/Refinancing, Banking, Mobile phones, Mobile devices like Scanner & MOT, POS,
Desktop(Client) and Telecom applications using HP QC, TCP/IP, Oracle, XML, Java, UNIX, .Net, Sql Server,
Windows XP.
• Extensive experience in SDLC methodology, Testing Methodologies like Waterfall, Agile and testing process
gathering business requirements and functional requirements, end-to-end, Smoke Testing, GUI, Functional, Adhoc,
Integrated System Testing – Front End & Back End, Regression, UAT, Security, Performance & Failover.
• Extensive experience in creating test plans, developing test cases in Mercury Quality Center from Use Cases and
Screen Flows, gather test data, build automation scripts using LoadRunner, formulate scenarios to verify system
meets requirements, and execute test scenarios. Experience in Small Team with low documentation and in big Team
• Monitor performance of systems and application servers, document test results, backend testing, verify log files, track
defects and metrics, coordinate with development and support teams, document test matrix, ensure quality and certify
software releases. Experience with Linux Command line testing verifying process flow of test data/files in Servers
• Strong experience in Manual GUI testing and integrated system testing for applications written in Java, .Net, C/ VC++
that includes connectivity, integrity testing and regression testing, developing and executing Test cases and test plans
• Extensive experience with complex systems involving multiple servers distributed across the network handling large
volume of live data,backup servers and recovery.Experience troubleshoot Software/Hardware problems/Configuration
• Strong skills with the Analysis, Design & development, Installation, Configuration, post production releases using
Winsock API's for TCP/IP in multi-threaded environment.
• Quick learner, work independently and strong team player with excellent written & Verbal communication, Multi Task,
leadership, Meet Project deadlines, detail-oriented & customer focus and improving Software Quality
Skills:
Testing: QA/ QC, Manual & Automated testing, Black box, White box, integration, Load and Stress Test
in performance testing, LoadRunner, WinRunner, QTP, HP Quality Center, Testrail
Software: C/C++/VC++, Shell Scripting, Java, J2EE, Web-sphere, EJB, Web-logic, VB, XML, Apache
Database: SQL, DB Visualizer, Query Express, Oracle Developer, People Soft, Toad
Operating Systems: Unix, Solaris, IBM AIX,AS400, Mainframe, Windows XP/NT/00/98
Hardware: HP-9000, Sun Ultra 5, RS-6000, Intel PC
Protocols: TCP/IP, Network protocols, FIXML, Winsock 2.0, Win32 API, HTTP, and FTP
Additional Skills: MS Office (Word, Excel, Access), Outlook, Cobol, Vi, Putty, Visio, Clear Case, , PVCS, MFC,
DB2, ASP, Telegence, CORBA, CICS, InstallShield, Autosys, CMMI, POS, Linux
Education & Certifications:
• Bachelor of Engineering in Computer Science, Mysore University, India.
• LoadRunner course at ACT Training, Chicago, IL.
• Java training from Johnson County Community College, Overland Park, KS (U.S.A).
• C++ & OOPS Continuing Education Proficiency, Indian Institute Of Science.
• UNIX & C' course from Brilliant's Computer Centre, Chennai, India.
Experience:
Cash America, Fort Worth, TX Nov 10 – Till Date
Sr. QA Analyst
CashLinx, Point Of Sale system, is Windows based system replacing TOPS in PAWN stores. CashLinx provides features
like creating New Pawn Loan Origination, Loan Services like Renew/Paydown/Extend/Partial Payment/Pickup pawn
loans with different Interest Rates, Customer Buy and Vendor Buy of merchandise, Customer Lookup, Retail Sale, New
Layaway, Layaway Payments & Pickup, Tender Types like Store Credit, Cash, Debit Cards, Credit Cards, Manage Cash
Drawers, Balance Cash Drawers & Safe, Transfer Money between Stores, Safe, Police Hold/Seize/Release, Customer
Holds, Inventory Management like changing Retail Price, Merchandise Transfer, Gun Book and Reports
Responsibilities:
• Review Use Case Documents and Business Rules, identify gap & decompose Business Requirements, Create
Story boards using Visio documenting flow of scenarios. Work closely with BA ensuring accurate documentation.
• Analyze/Design/Review/Prioritize/Execute Test Plan/ Integration Test Scenarios/detailed Test Cases with Test
conditions ensuring comprehensive coverage/Database/Frontend Validation. Regression for Loans, Retail Sale,
Layaway, Transfer. Worked on aggressive schedules/meet deadlines. Provide Knowledge Transfer to Offshore Team
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2. • Lead, Plan, Peer Review, Coordinate and report on testing activities on Issues/CR/Defects/Major/Hotfix/Maintenance
Releases and develop Test Strategy. Analyze and Identify Test data and Perform Test execution in fast paced
Agile environment for multiple versions of CashLinx Application for different states. Performed QA Handshake in
Development environment/PROD issues in Prod support environment, Fixes/Releases in QA & UAT environments
• Expert in Reporting test results, attaching screenshots & video using SNAGIT and Monitor defects in ClearQuest.
• Ensure timely follow up on issues via email/phone/meeting and escalate any issues to management and provide Test
Results and daily Status Reports to Lead and Manager. Recommend quality improvements. Assess test impact for
changes in design. Setup & Configure stores in different test environments. Detail Oriented. Web Service API test
• Verify functionality in multiple Stores in the CashLinx application, printed Receipts, Documents, Cash Drawers,
Reports, and in backend by executing SQL queries and verifying Tables using TOAD for ORACLE. Verify Log files
• Perform Smoke, Functional, Manual Integrated System Testing, UAT, Performance & also execute automated
regression testing in Rational Functional Tester by modifying test data in Data pools
• Strong Communication skills with development, BA, Management and Testing Team and be good Team player
Environment: Rational ClearQuest, TestRail, Rally,Point Of Sale, Rational Functional Tester, ClearCase, TOAD for
ORACLE 11,SQL, .NET, TIBCO,Windows XP,UNIX,MSWord/Excel, Power point,Visio,SNAGIT,Oracle SQL Developer
Direct Energy, Carrolton, TX Apr 10 – Nov 10
Sr. QA Analyst
Bill Print, new invoice for Direct Energy Texas business includes selecting a vendor to service the Texas Market, in
preparation for Texas Platform Consolidation, print consolidation to provide a single line of customer communication for
statements, correspondence and notices as applicable, and implementing new interfaces to support new print format and
communication needs with the selected print vendor. EBill web application allows CSR to search by Customer
Premises, Account# and view statements online and manage their accounts.
Responsibilities:
• Decompose Business Requirements, Functional Design Specifications and translate to test scenarios and test cases.
Work closely with BA ensuring accurate documentation.
• Develop Test Plan/ Test Scenarios and Test Cases with Test conditions/ Test schedules ensuring comprehensive
coverage and review with stakeholders.
• Identify gaps in requirements and coverage in test cases.
• Perform Integrated testing, UAT on multiple projects in fast paced Agile environment, Linux Command Line Testing.
• Identify Test data and Execute Test Cases using Mercury Quality Center.
• Expert in documenting test results and track defects in Quality Center.
• Ensure timely follow up on issues via email/phone/meeting and escalate any issues to management and provide Test
Results and daily Status Reports to Lead and Manager. Recommend quality improvements. Assess test impact for
changes in design.
• Verify functionality by comparing invoices, letters between PDF files generated by Docuhive and Pivot using tool
Nuance and verify online eBill and executing SQL queries using TOAD.
• Perform Functional, Integrated System & regression testing for OCC Web Application.
• Communicate with development, BA, Partners, PM in U.S and Canada to verify application functionality of new
product features meets requirements, Compliance and assist in identifying and resolving issues. Help junior members
in QA team. Work overtime.
Environment: Docuhive, Pivot, Nuance PDF converter professional 6.0, Java, Mercury Quality Center 10.0, TOAD,
Windows XP, Linux, MS Word/Excel, Power point, Altova XML Spy 2008
NEC, Irving, TX Dec 08 – Mar 10
Sr. QA Analyst
Business Transformation system was designed to deliver the products the 7-11 Retail stores need, when and where they
need it, simplify and improve the efficiency of the store for order using mobile devices, delivery, stocking and improve
store and partner gross profit. In POS
Responsibilities:
• Gather Business Requirements, Functional Design Specifications and translate to test scenarios and test cases. Map
Test Cases to Requirements in Agile environment.
• Conduct cross team Review and follow SDLC procedures and enforce QA Standards.
• Evaluate and test new and modified software on multiple projects concurrently.
• Develop Test Plan/Test Cases/ Test schedules ensuring comprehensive coverage and review with stakeholders and
assess risk for front-end and back-end processing.
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3. • Execute Test Cases in 7-11 store ISP/mobile devices like handheld MOT, Scanner /POS for GUI, UAT, Functional
and Integration testing using Mercury Quality Center.
• Regression testing for Canadian Refresh for changes in Hardware and Software.
• Credit Card and Debit Card processing in Gas Pumps and Card readers.
• Act as subject matter expert for Store Supported Items (SSI) in 7-11 .Net application.
• Expert in documenting test results and track defects in Quality Center and OnTime.
• Ensure timely follow up on issues via email/phone/meeting and escalate any issues to management and partners and
provide daily Status Reports to Lead and Manager. Recommend quality improvements.
• Assess test impact for changes in design.
• Verify functionality in backend by executing SQL queries using Query Express.
• Monitor Log files for Exceptions. Verify installation, Configure and identify test data.
• Track test issues and report on test results. Used Traceability Matrix.
• Communicate updates to I.T Managers and team members & provide problem resolution.
• Ensure test environment is ready by doing smoke test. Complete assignments on time.
• Coordinate with development, BA, Partners throughout the lifecycle to verify applications functionality of new product
features and assist in identifying and resolving issues.
Environment: ISP, Mobile Devices using Scanner & MOT, POS,Mercury Quality Center 9.0, OnTime 9.0, Query Express
3.7, SQL Server, .NET, UNIFACE, Windows XP, MS Word/Excel.
U.S Bank, Chicago, IL Oct 07 – Aug 08
Sr. QA Analyst
U.S Bank provides eCommerce Payment processing services for MPayy. The Public site allows customers/Mobile
Merchants to manage their stored value account, make and receive payments and get confirmations in mobile phones.
The Mobile site allows Customers to make payments using mobile phones. The Admin site allows Internet-based retailers
to manage their account, view their account activity and process refunds. It also allows MPayy to manage customer
queries, resolve disputes, and understand system usage. POS site is used by Retail Merchants to make payments.
Responsibilities:
• Conduct analysis of business needs by working closely with Business Analysts to develop high level Test Plan/Test
Cases in Mercury Quality Center from Use Case documents and Screen Flows ensuring coverage for GUI in New
mobile eCommerce applications
• Execute Integration test cases in web applications and mobile phones in I.T and U.A.T environments.
• Worked with U.S Bank Mobile Applications developing and executing Test cases.
• Verified Functionality like Login, Checking Account Balance, Verification Email, and Transfer Funds between accounts
using mobile phones. Create Accounts linking Credit Card.
• Evaluate and document test results and reports, Analyze Failure and track defects.
• Verify functionality by executing SQL queries in DB Visualizer and Oracle SQL Developer.
• Monitor Log files in UNIX application servers in backend for Exceptions and communication between front end web
applications and back end application servers and database.
• Identify test data and Execute batch jobs in UNIX for ACH processing and verify database.
• Track progress of testing iterations using Traceability Matrix.
• Ensure test environments are ready by doing smoke test and verify in handheld devices.
• Security testing for mobile site including SQL Injection & Cross Site Scripting.
• Work with development team to verify web applications functionality of new product features and Integrated System
Testing and assist in identifying and resolving issues.
Environment: Web Testing, Mobile phones testing, POS, DB Visualizer, Oracle SQL Developer, UNIX, Shell scripts,
APACHE, PERL, Vi, Putty, QTP, WinCVS, IBM Rational ClearQuest 7, ClearCase, Mercury Quality Center 9.2 Test
Director, Java, Windows XP, MS Word/Power Point
Chicago Mercantile Exchange, Chicago, IL Apr 06 – Oct 07
Sr. QA Certification Analyst
Cme.com includes CME E-quotes, CME E-px and CME DataMine. CME Online Web-Reporting System (COWS) was
designed in an effort to simplify interactions with customers. eBlock, eCommerce application that captures trade details
from Brokers for products offered by CME Futures and Options. Globex is the online Risk Management electronic trading
platform in Finance industry.
Responsibilities:
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4. • Develop Test strategy. Create/update test plans and test cases for Test Phases to ensure comprehensive coverage
for integrated System Testing. Perform GUI testing.
• Write and execute test scripts according to the project schedule for GUI changes to eCommerce apps in cme.com
and OpenExchange. Execute UNIX scripts.
• Identify test data and availability for testing. Inject trade data for Future contracts from GL tool and capture the
messages from Trade Engine using Message Parser Tool for bid, ask, trade, settlements and Market state changes
• Track progress of testing iterations using Traceability Matrix
• Certify Releases for web apps from multiple projects in Agile environment
• Co-ordinate with various teams ensuring successful weekly deployment for updates to Production for cme.com
meeting quality standards. Help junior members in the team.
• Lead and work on web testing of cme.com migration from ATT to Verizon that include Functional Testing,
Performance Testing & Load Testing, UAT , and Fail over testing.
Environment: Web Testing, ClearQuest, Java, Tibco, Web Logic, FIXML, Oracle, Jmeter, JSP, HTML, LDAP,
People Soft, Salesforce, TOAD, Putty, Webcheck, Flash, Solaris, Apache server, Linux, XP, PERL, XML
CSC/Zurich, Schaumburg, IL Oct 05 – Feb 06
Lead QA Analyst
REW, Risk Engineering Workstation enables Risk Engineers to download assigned work remotely, access properties and
captures assessment details in to REW system
Responsibilities:
• Develop QA strategy for REW team.
• Contribute in researching, defining QA Methodology.
• Execute scenarios in the QA environment to support integrated system test and UAT.
• Identified gaps in Automation Autotest tool that simulates user scenarios in real life developed in C# and .NET
technology. GUI testing of front end application.
Environment: C#, .Net, Visual Studio 2003, Microsoft SQL Server 2005, Windows 2000, UNIX, MS Word, MS–Excel,
FileNet, Web service, Team Foundation Server, Rational ClearQuest, ClearCase, CMMI, Audit, Visio, InHouse
Automation Test Tool for Regression
Acxiom, Downers Grove, IL Jan 05 – Aug 05
Sr. QA tester
Everest, solution to replace the current CMS environment in General Motors (GM) taking advantage of Acxiom’s
Customer Data Integration foundation. Everest contains three components (Data feeds, Data Management (DM),
Applications and Reporting).
Responsibilities:
• Experience in planning, create and execute Performance test cases for web applications like Campaign, Cognos
reports, Plan, Pde using LoadRunner.
• Executed SQL queries using TOAD to retrieve the Server and Oracle statistics from servers and plotted the graphs
using Excel for server and oracle statistics.
• Create Integration test cases for Data Management that includes Validation, Name & Address Parsing, Daily and
Weekly MCM, Published databases, COGNOS Reports.
• Test execution in the User Acceptance Test environment.
Environment: Windows XP, UNIX, LINUX, Putty, Autosys, TOAD, Oracle, SQL,UNICA Affinium Campaign, Plan,
COGNOS Reports, LoadRunner 8.0, PVCS Tracker, MS Word, MS–Excel, Animate
SBC/ Cingular wireless, Hoffmann Estates, IL Jul 03 – Dec 04
QA tester
CCMain, an IVR app to test call flows for CARE & Telegence wireless Billing systems.
Data Access Services Support Environment (DASSE) is a web application developed for the NDCSC (National Data
Customer Service Center).
Responsibilities:
• Performed regression test for Standard IVR app to test Call flows for various modules in applications like CCMain,
General, VMAILTECH, ORDER status, PAYMENT, LOST, Credit & Activations for CARE and Telegence wireless
billing systems.
• Identified test data in input XML files and executed test scripts for client-server application co-coordinating with testers
to test the following mapping XML request from TEA was transformed to XML request in TeLD format.
• XML data from TeLD format was transformed to XML data to TBS.
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5. Environment: IVR, Client-Server, Adapter testing, WinRunner, UNIX, TCP/IP, SNMP, Windows NT, MS Word, MS–
Excel, Rational ClearQuest, ClearCase,, MQ Series, TSO, test scripts, Java, ORACLE, PL/SQL, WebLogic, EJB, XML,
Telegence billing, Mainframe legacy system, Visio
Motorola, Schaumburg, IL Mar 03 – Jun 03
QA tester
Motorola B2B portal is a web portal application that provides services and information of mobile phones and accessories
to users and customers by accessing the Motorola website.
Responsibilities:
• Quick studies of eCommerce application, create test plans, create test data and execute in test environment.
• Worked on tight deadline. Perform GUI testing.
• Analyze and document test results and track defects.
Environment: UNIX, TCP/IP, Java, Weblogic, IE, TrackGear, MS Word/MS Excel.
SBC, Springfield, IL Mar 02 – Feb 03
QA tester
Reserved Centrex (RSVCTX) is a client server telephony system that provides information about working and non working
telephone numbers that has Centrex information across different systems like IC, SWITCH, LSMS, SPS and BILLING
Responsibilities:
• Lead role in development and Testing of IC Analyzer that parses lines file to extract the fields TN, OE, Centrex (CTX)
and Route Index (RI) for switch types 5E, DMS, EWSD.
• Collect, compare and inspect test results against mainframe legacy systems executing in Green screens.
• Wrote functional specifications for IC Analyzer, EDW billing, SERQL and test cases for functionality. Execute Unix
scripts and processes and troubleshoot logs.
• Review specification for completeness and quality and generate reports.
Environment: UNIX, C, C++, java, Shell, Solaris, Mainframe 3270, DB2, VSAM, JCL, Test Director, PERL, PL/SQL,
Oracle, Data warehouse, Business Objects, MS Office, SCCS, UNIX, TCP/IP, SNMP, WinNT/2000
Sprint, Overland Park, KS Nov 99 – Jan 02
Tester/ Production Support
Integrated Service Assurance (ISA) is a complex distributed system that provides Fault Management (FM), web based
Alarm History (AH), Performance Management (PM), Testing diagnostics and services (TDS) and Operational Data Store
(ODS) functionality to the integrated On-Demand Network (ION) operations teams.
Responsibilities:
• Understanding requirements, writing test plans, test cases and providing extensive performance testing, system build,
configurations, analyzing data, validation and tracking defects in the ISA system.
• Help in technical project planning and estimating and provide support to fix the bugs and ensure Quality Assurance.
• Extensive GUI testing of web application Alarm history and high volume data of events from various switches like
NORTEL, LUCENT etc using third party tool Netcool.
• Provide production support for customer care team for ISA.
Environment: C, Visual C++, Clear Case, TCP/IP, , Socket Programming, data Warehouse, Mainframe, ORBIX, visio,
SQL, Clear Quest, Net Cool, Oracle, Windows NT, Unix/Solaris
Ericsson, Cypress, CA Nov 96 – Apr 98
Developer/ Tester
A telecommunications server project to develop a Control Server and Computer Telephony Integration (CTI) Server
software package for an Italian bank. Application Link is the CTI link that connects MD110 PBX with applications running
on computers and computer networks.
Responsibilities:
• Implementation of Functional Test Specifications to test TSAPI Call Control.
• Creating test suites and test plans and performing Unit, Integration and System testing.
• Design and development of CORBA client in the low layer module to communicate with media server for voice
recognition and middle layer module in Application Link.
• Analysis and design of installation module for OAS.
Environment: Visual C++, CORBA, MFC, Windows NT, Unix (Sun Solaris), Ericsson switch, ATL, ORACLE, Remedy,
ORBIX 2.1 and ORBIX Talk, Waterfall.
Intel Corporation, Hillsboro, OR & Bangalore/India Jun 93 – Sep 96
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6. Developer/ Tester
An Internet Server product that can send and receive audio and video over the Internet. The protocol developed was Real
Time Transport protocol (RTP) for the communication of data over the Internet. An RTP test tool was developed to test
the API's exposed by RTP protocol using COM interface and Winsock2 API's.MatriX/Cntl/Srvr mimicking Mainframe CICS
Responsibilities:
• Design and development of the RTP Automation test tool to test the network subsystem.
• Performing Unit, GUI and Integration Testing. Stress testing of proxy server using web stone tool.
• Develped & Tested in Windows/Unix mimicking Green screens of MainFrame CICS
Environment: VC++, COM/DCOM, Windows NT, 95, UNIX, C, PERL, Winsock API's, Install Shield, Citrix, Sql, Novell
Netware, SNMP, TCP/IP, Win32 Network Security API, Mainframe/CICS
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7. Developer/ Tester
An Internet Server product that can send and receive audio and video over the Internet. The protocol developed was Real
Time Transport protocol (RTP) for the communication of data over the Internet. An RTP test tool was developed to test
the API's exposed by RTP protocol using COM interface and Winsock2 API's.MatriX/Cntl/Srvr mimicking Mainframe CICS
Responsibilities:
• Design and development of the RTP Automation test tool to test the network subsystem.
• Performing Unit, GUI and Integration Testing. Stress testing of proxy server using web stone tool.
• Develped & Tested in Windows/Unix mimicking Green screens of MainFrame CICS
Environment: VC++, COM/DCOM, Windows NT, 95, UNIX, C, PERL, Winsock API's, Install Shield, Citrix, Sql, Novell
Netware, SNMP, TCP/IP, Win32 Network Security API, Mainframe/CICS
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