Win more customers with lead management software (1)

Win more Customers with
Lead Management Software

Contact Us: M: +91 9611 171 345
Win more Customers with Lead Management
Software
Copyright Reserved @ 2019 SalesBabu Business Solutions Pvt Ltd. Website:
www.salesbabu.com Email: sales@salesbabu.com
In a world of internet and technology, today’s customers have endless choices and
vast access to knowledge for deciding on which software to select for their business
needs. With many options in hand, a business owner needs a software which not
only understands its company’s requirement but also takes care of its customer
relationship.
A versatile CRM software like SalesBabuCRM, will give a end-to-end support system
for all sectors of economic business.
SalesbabuCRM has a well deﬁned Lead Management system, along with eﬃcient
customer service facilities. Starting with lead generation to after sales support, along
with excellent customer care support, SalesBabuCRM helps to achieve the peak of
your business success.
Let’s understand in detail how its lead Management system can win more customers
for your business.

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What is Lead Management?
Lead management is a set of methodologies, process, or practices
designed to generate new potential business clients, through various
sales and marketing campaigns.

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Why is Lead Management Important?
Lead Management is a systematic approach to manage our lead life cycle and follow a fixed
process to focus on prospective leads that are likely to bring more business. In this way, we
can optimize our sales and marketing efforts and close more deals for the company.
What is a CRM Lead Management software?
A CRM lead management software is a one stop solution for all lead and sales life cycle
requirements. A lead management software can easily store all the details of the
customers and prospects in an integrated cloud based database. Once you have entered
the lead or enquiry details in the software then you can make various task and activities
according to your interaction with the prospective client. These task and auto assignment
helps track and convert a lead to a profitable client to the business.

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How can a CRM Lead Management software
help our business to grow?
Smart Automation for Lead generation
Various Lead Management tools and CRM lead Management system
in the market provide automated functionalities for handling these
manual and repetitive work in the team. Automated forms to ﬁll
customer contact details, with detailed view on his interested
products, preferences etc can be documented in cloud based
database which can be accessed and updated at runtime. These
automations allows the sales team to add contact details as soon as a
Lead is reported and its auto assigned to a respective sales
representative to follow it further. These automations considerably
reduce the overall lead response time and minimize the lead leakage
issues.
These automated and systematic process of lead generation and
contact updation helps in maintaining a steady contact with
prospective leads with complete data on his geographical and
behaviour preferences. Based on his area of interest, our sales team
can make customised marketing campaigning to approach every
prospect , which gives a feel good factor and more positive eﬀect on
the client regarding our company’s strategies.

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help our business to grow continues...
Seamless lead distribution
With an automated system for lead assignment, every sales
representative is assigned a prospective lead based on region or
specific qualifications. These auto assignments parameters can be
predefined by the sales manager or admin to give more preferences to
efficient and productive closure of leads. With these auto assignments,
lead conversion time will be considerably reduced with increased
productively from the sales and marketing team.
Auto notification facilities in these lead tracking softwares will keep the
customer, sales managers and other stakeholders well informed on
the status of an enquiry or lead query. With these addons, leads are
not left unattended at any time and sales managers are well informed
on his team’s workload.
Customers are regularly sent update mails with company’s web page
links, demo videos, blog details and more to make sure that leads are
continuously kept aware of our company’s products and services.
These Addon facilities help a lot in cases of small business models and
startups, to educate customers on their company’s policies and
whereabouts.
These auto assignments in CRM management tool, helps the sales
team to keep a track on their assigned work and make productive plan
to resolve lead conversion faster.

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help our business to grow continues..
Convert leads to deals by task management
Task Management constitutes the most important part of the lead
conversion, following up with customers and making a schedule for
the next meeting or interaction with the client will decide on the next
step for our lead tracking status. With auto reminders and alert in the
lead management system will help the sales team to plan for their
day’s work and provide productive lead closure. Lead tracking
software helps sales representatives to sort out interested and dead
leads based on these follow-up discussions and track them
accordingly for further course of action.
As per the follow-up discussions, sales reps can update the lead notes
with the discussion details and next work items for upcoming
interactions. These notes will help the sales manager and marketing
teams to make customer speciﬁc demos and presentations based on
the client’s preferences.
These lead management tool also help in creating customer speciﬁc
quotations for interested products and also automating currency
conversion and discount calculations while sending products
estimated price details.

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help our business to grow contiues...
Reporting and metric generation
Sales Lead trackers will collect various data regarding the client
interest by monitoring the web pages, blogs and social media post
shared and visited by the clients. Once we feed these details a
centralised database, reports can be generated to understand the
generic preferences of the customer which will help to create more
client centric marketing campaigns.
Management information system(MIS) in Lead tracking system like
SalesBabuCRM helps to generate many automated reports and
metrics which can be used to monitor day-to-day performance and
efficiency of lead conversions. Sales managers can create various
customised reports to track their team and also plan for more futuristic
policies for better lead management.
According to studies from Bain and company, 5% of customer retention
can increase a company’s profitability by 95%, with reports on existing
customer’s details like association duration,transaction history, product
and services purchased and more.These reports can help us to
understand the criticality of the customer based on which can send
them promotional offers, discounts and other perks. These reports can
also generate statistics about the customer’s reviews and feedbacks
on social media and our website which helps us to understand their
pain points and appreciated areas. This will give us insight on how to
continue to retain and maintain our customer relationship with loyal
customers.

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Software Integration
In today’s world, every customer needs a one click solution for his
business management tools. In traditional CRM solutions, businesses
had to send emails and sms through individual mail engines and keep
monitoring the status of the leads and maintain excel sheets to track
follow-up mails and lead progress.
With cloud based Sales lead management softwares, email, sms, live
chats engines are integrated with CRM softwares,which helps in
monitoring lead status and updates in realtime and considerably
reduce lead conversion rate.
These integration methods in sales lead tracker helps in monitoring
clients through social media and other modes of communication to
understand their product interest and software preferences.

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Customer care and after sales support
Once we understand that a client is interested in our products and
ready to avail our services we will continue to nurture the lead by
sending our quotations and product specifications along with details of
company’s policies and after sales facilities. Lead Management free
demos are provided to the customers to make them aware of software
facilities and advantages.
Once a sales order is confirmed and we finalize on our product
delivery, a lead tracking software will update the final sales order
details along with the delivery process for the client to keep a track of
different delivery agreements done with that client.
CRM softwares like SalesBabuCRM also provide after sales support
like Inventory and ERP management which helps to provide
end-to-end support for any business requirement.
Also, CRM lead management process provides customer care support
for new and existing client with various functionalities of a secure and
automated helpdesk system.
Lead management helps to create a systematic and process oriented approach to convert a
lead to a prospective client, but just following the lead management process won’t be enough
to maximise your business sales. A good Sales lead management software like
SalesbabuCRM can provide your business a end-to-end support for lead conversion as well
as after sales support. Hence if you want to maximise your business returns and acquire more

Contact Us: M: +91 9611 171 345
Conclusion
Lead management helps to create a systematic and process oriented
approach to convert a lead to a prospective client, but just following
the lead management process won’t be enough to maximise your
business sales. A good Sales lead management software like
SalesbabuCRM can provide your business a end-to-end support for
lead conversion as well as after sales support. Hence if you want to
maximise your business returns and acquire more customers your
deﬁnite choice should be a good CRM Software support like
SalesbabuCRM.

Contact Us: M: +91 9611 171 345
Thank you for Visiting Us
Our Address
SalesBabu Business Solutions Pvt. Ltd.
No.38/11, 3rd Cross, G Block, Sahakarnagar, Bangalore – 560092
Tel: +91 9611 171 345 ,
Mobile: +91 9341 323 571
E-mail: sales@salesbabu.com
Website: www.salesbabu.com

Win more customers with lead management software (1)

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