Managing medical records of thousands of patients, MedStar Health needed to provide a strong authentication solution, ensuring secure access for the doctors and nurses remotely accessing vital hospital applications. Specifi cally, MedStar health wanted to secure access to two critical medical applications – applications which store data from more the 139,000 inpatient admissions, and more than 900,000 outpatient visits each year.

1. MedStar Health Chooses SafeNet Strong
Authentication to Protect Access to
Critical Hospital Applications
CASE STUDY
Background
MedStar Health is a $2.9 billion non-profit healthcare organization Business Problem and Customer Need
and a community-based network of seven hospitals and other Managing medical records of thousands of patients, MedStar
healthcare services in the Baltimore-Washington region. As the area’s Health needed to provide a strong authentication solution,
largest health system, it is one of its largest employers, with more ensuring secure access for the doctors and nurses remotely
than 23,000 employees and 4,600 affiliated physicians. accessing vital hospital applications. Specifically, MedStar health
wanted to secure access to two critical medical applications –
applications which store data from more the 139,000 inpatient
admissions, and more than 900,000 outpatient visits each year.
Specific requirements included:
• Secure remote access for MedStar Health’s doctors, clinicians,
nurses and administrative staff to critical online patient
records
• Comply with privacy regulations outlined stipulated by HIPAA
and HITECH
• Ensure a high level of security combine with ease of use and
portability for end users
MedStar Health Chooses SafeNet Strong Authentication to Protect Access to Critical Hospital Applications Case Study 1

2. Benefits
The Solution: SafeNet eToken USB Authenticator • Strong two-factor authentication – staff must possess token and
More than 1,500 clinicians within seven MedStar-operated token password in order to access sensitive data
hospitals now use the USB-based SafeNet eToken USB
• Professional service and support – assistance in deployment
authenticator to gain access to two critical medical applications.
makes implementation easy
MedStar Health staff members who need to remotely access
private patient data need only their eToken USB authenticator and • Small and mobile – eToken’s small size means it is the ideal
token password. solution, especially when it comes to remote access
• Portable and easy to use - The size of an average house key,
eToken is convenient to carry around and easy to use
“Our clinicians realize the importance of properly • Ensures compliance with HIPAA and HITECH privacy regulations
securing patient data, and we continue to receive
• Reduced costs associated with protecting data - Strong
positive feedback praising eToken’s simple, yet authentication has reduced the costs associated data breaches,
powerful authentication technology.” as well as the costs associated with password management
-Jason Kreuter, Ph.D.
Associate Director
MedStar e-Health and MedStar Clinical Portal “SafeNet has been great to work with, as they have
helped us deploy eToken with customized security
applications used by clinicians throughout our
About MedStar Health
MedStar Health is a $2.9 billion non-profit healthcare organization
network of hospitals,” Our clinicians realize the
and a community-based network of seven hospitals and other importance of properly securing patient data, and
healthcare services in the Baltimore-Washington region. As the area’s we continue to receive positive feedback praising
largest health system, it is one of its largest employers, with more
eToken’s simple, yet powerful authentication
than 23,000 employees and 4,600 affiliated physicians, all of whom
support MedStar Health’s patient-first philosophy that combines technology.”
care, compassion and clinical excellence with an emphasis on -Jason Kreuter, Ph.D.
customer service. We prove this everyday with over 145,000 inpatient Associate Director
admissions and more than one million outpatient visits each year. To MedStar e-Health and MedStar Clinical Portal
learn more about MedStar Health, visit:
http://www.medstarhealth.org/
About SafeNet
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MedStar Health Chooses SafeNet Strong Authentication to Protect Access to Critical Hospital Applications Case Study 2