This document provides an introduction and overview of an internship report on the general banking activities of Janata Bank Limited. It outlines the objectives to analyze and understand Janata Bank's foreign operations and business performance over the last few years. Primary data collection methods included interviews with bank officers and observations of procedures, while secondary sources included annual reports and Bangladesh Bank publications. The analysis will use methods like regression analysis and present results in tables, charts and graphs. Some limitations included an inability to access all confidential information and challenges in data collection across the large organization.

1. 1
CHAPTER ONE
INTRODUCTION TO THE INTERNSHIP REPORT
Chapter Hints…... Chapter contents……
• This section is designed
to introduce you with
the report. You will
learn here the
background of the
study, introduction,
methodology,
objective, and scope &
limitation of the report.
You will know in this
section, how the
research is performed
and how they are
described.
• Introduction
• Objective of the study
• Methodology of the
study
• Scope & Limitations

2. 2
Background of the study
Business environment is changing as an ongoing process. Globalization has made the business in
the modern era very much complex day by day. Without sufficient practical experience it
becomes difficult to succeed in business and in some cases impossible. The whole world' is
moving because of business relation. Business plays a very important role in developing
economy of a country. So, in the business world, practical experience is regarded as a media
through which we have an acquaintance with the real world.
Without practical knowledge the academic knowledge remains incomplete mostly for business
students. Internship is a compulsory requirement for obtaining BBA degree. For this purpose, I
was sent to Janata Bank Ltd. to acquire the practical knowledge about the banking activities.
I was authorized to prepare a report on “General Banking of Janata Bank Limited” for
fulfillment of my BBA degree. This report has been prepared based on my practical experience
on the day- to- day banking activities and under close supervision of my honorable teacher, Md.
Nazmul Islam, ACMA.
I’ve started my internship at the Janata Bank, Feni on May 2016 and at the end of the program I
am submitting my internship report focusing on the contribution of the overall performance of
bank especially on profitability perspective.

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1.1 Introduction
General banking represents the core of banking operations. Its performance can exert positive
impact on the growth of a bank. As such, I have become interested to conduct a study on the
performance of Janata Bank Limited. I suppose, the findings of this internship report will provide
invaluable inputs for further improvement in the performance of Janata Bank Ltd.
During the internship period, I have gathered valuable experience of conducting a research study.
This knowledge and experience may help me in building my professional career. Moreover, the
study will also make a meaningful contribution to enrich the literature of general banking
performance.
1.2 Objective of the Study
(i) Broad objectives:
The broad objective of the study is to search the different types of foreign operations of
Janata Bank Ltd. and the detail process of this.
(ii) Specific objectives:
The specific objectives of the study may be described as:
 To discuss the details business, the process, the process of maintaining this business by
the bank, the risks related to this business and the steps for minimizing risks.
 The policies related to business and the compliance with the policies of Bangladesh
Bank.
 To do some other tests like regression analysis, trend analysis etc. to know the condition
of this type of business over last few years.

4. 4
1.3 Methodology of the study
1.3.1 Research type:
This is basically an explanatory research because it will try going insight the problem and
trying to understand the problem more clearly.
1.3.2 Data collection method
Primary & Secondary sources of data have been used in the study.
Primary sources of data has been collected from-
 Official records of Janata Bank Limited (JBL).
 Face to face conversation with the bank officers & staffs.
 Personal Interview – Face-to-face conversation and in depth interview with the
respective officers of the branch.
 Personal observation – Observing the procedure of banking activities followed by
each department.
 Daily diary
 Practical work exposures from the different desks of the departments of the Branch
covered.
 Informal conversation with the clients or customers.
 Relevant file study as provided by the concerned officer.
Secondary sources of data has been collected from-
 Annual reports of Janata Bank Ltd.
 Website of respective bank.
 Different newspapers, published journals and articles.
 Bangladesh bank monthly economic trends.
 Bangladesh bank bulletin.

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1.3.3 Calculative measurement
It consists of the following steps:
 Multiple regression analysis
 F-test
 Trend analysis
 Comparative analysis
1.3.4 Result presentation:
As the research proposal is not completed I can give a brief explanation of the format of the
results as they will be presented, e.g.
 Pie charts
 Line graphs
 Tables
1.4 Scope & Limitations of the Study
Scope
A comprehensive knowledge on the organization and a thorough knowledge on the
operation and the organization have come under the scope of the report.
The report is about to general activities of the Janata Bank for last 6 years and operations during
January 2009 to December 2014
Limitations
 The organization maintains confidentiality in providing some relevant information, so the
author could not incorporate those.
 Information is not maintained in a structured manner and they are so tough to gather.
 Besides due to time limitation I can’t cover credit department part properly.
 The most functions of JBL are manual and lengthy though it is trying to upgrade.
 I can’t manage the internship on the due time, but I need to submit the report on the due
date. It’s creating a big pressure on my repot making.

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 I face some problems to understand their products & facilities they provide. Because
some of the rules of the banking are deferent from the general banking rules.
 Sufficient books, publications, facts and figures are not available; these constraints
narrowed the scope of accurate analysis. If these limitations were not been there, the
report has been more useful and attractive.
 It was very difficult to collect data from such a big organization. My internship was
at Branch. But for better interpretation I had to collect some information from the
head office. But because of some divisional and confidential problem, I could not get
enough information.