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©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard
Transforming Big data to Actionable Insights
Building Sustainable Differentiation
MASTERCARD ADVISORS
December 2016
Dr. Sukanyya Misra
SVP, Mastercard Advisors
©2016 MasterCard - No reproduction or sharing without express written consent of MasterCard
©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard
2
©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard
SOCIAL
BIG DATA
MOBILE
INTERNET OF THINGS
CLOUD
©2016 MasterCard - No reproduction or sharing without express written consent of MasterCard
©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard
3
SENTIMENT
RICHER
EXPERIENCES
DEEPER
MORE MEANINGFUL
©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard
BRANDS
PEOPLEMERCHANTS
BANKS
FRIENDS
COMMUNITY
©2016 MasterCard - No reproduction or sharing without express written consent of MasterCard
©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard
4
Advanced Buyer Segments
Categorize Cardholders by
their Purchase Patterns to Infer
Motivations, Priorities, and
Preferences
©2016 MasterCard - No reproduction or sharing without express written consent of MasterCard
Spend Category Breadth
Spend
Intensity
HIGHLOW
HIGH
ADVANCED
BUYER
SEGMENTS
SMALL BIZ
OPERATORS
PRACTICAL
SENIORS
INFREQUENT
SPENDERS
PROFESSIONAL
TRAVELERS
AFFLUENT
NESTERS
EVERYDAY
SPENDERS
AUTO
TINKERERS
FUN
SEEKERS
CLICK-TO-
BUYERS
UPSCALE
PLAYERS
VALUE
SHOPPERS
ELITE
VACATIONERS
HANDYMEN
TRULY
WEALTHY
FASHIONISTAS
AFFLUENT
CONTRACTORS
CLUB STORE
GOERS
BIG-TICKET
CRUISERS
ACTIVE
LIFESTYLES
PET
PAMPERERS
NIGHTLIFERS
EDUCATION
FUNDERS
COMMUTING
PROFESSIONALS
SAVVY
SHOPPERS
©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard
5
10101010101
010101010101011010101
0101011101010110101010101
0100100101010110101010100
0101010000000000111111111
0101010101010101010101010
1010101010110101010101011
0101010101010101010101010
1010101010110101010101010
1010101010101010101010101
0101010101101010101010110
1010110101010101010010010
1010110101010100010101000
000000011111111101010
10010101011010
©2016 MasterCard - No reproduction or sharing without express written consent of MasterCard
©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard
KNOW YOUR CUSTOMERS
BETTER ACROSS
CHANNELS.
FI’s & Merchants rely on Mastercard Advisors
SMART DATA AND ANALYSIS TO…
MAKE RETENTION
A MAIN FOCUS
REWARD THEM FOR
BEING LOYAL AND
THEY WILL STAY
ACQUIRE NEW
CUSTOMERS
UNDERSTAND
YOUR
WALLET SHARE
©2016 MasterCard - No reproduction or sharing without express written consent of MasterCard
©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard
7
©2016 MasterCard - No reproduction or sharing without express written consent of MasterCard
Prescriptive
Insights
Predictive
Insights
Descriptive
Insights
Differentiators:
Technology Infrastructure
Real-Time Analytics
Expertise and People Practices
Speed of Execution
©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard
8
Contact:
Sukanyya Misra
sukanyya.misra@mastercard.com
Learn more at:
www.mastercardadvisors.com/solutions
©2016 MasterCard - No reproduction or sharing without express written consent of MasterCard

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Transforming Big data to Actionable Insights – Building Sustainable Differentiation

  • 1. ©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard Transforming Big data to Actionable Insights Building Sustainable Differentiation MASTERCARD ADVISORS December 2016 Dr. Sukanyya Misra SVP, Mastercard Advisors ©2016 MasterCard - No reproduction or sharing without express written consent of MasterCard
  • 2. ©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard 2 ©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard SOCIAL BIG DATA MOBILE INTERNET OF THINGS CLOUD ©2016 MasterCard - No reproduction or sharing without express written consent of MasterCard
  • 3. ©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard 3 SENTIMENT RICHER EXPERIENCES DEEPER MORE MEANINGFUL ©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard BRANDS PEOPLEMERCHANTS BANKS FRIENDS COMMUNITY ©2016 MasterCard - No reproduction or sharing without express written consent of MasterCard
  • 4. ©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard 4 Advanced Buyer Segments Categorize Cardholders by their Purchase Patterns to Infer Motivations, Priorities, and Preferences ©2016 MasterCard - No reproduction or sharing without express written consent of MasterCard Spend Category Breadth Spend Intensity HIGHLOW HIGH ADVANCED BUYER SEGMENTS SMALL BIZ OPERATORS PRACTICAL SENIORS INFREQUENT SPENDERS PROFESSIONAL TRAVELERS AFFLUENT NESTERS EVERYDAY SPENDERS AUTO TINKERERS FUN SEEKERS CLICK-TO- BUYERS UPSCALE PLAYERS VALUE SHOPPERS ELITE VACATIONERS HANDYMEN TRULY WEALTHY FASHIONISTAS AFFLUENT CONTRACTORS CLUB STORE GOERS BIG-TICKET CRUISERS ACTIVE LIFESTYLES PET PAMPERERS NIGHTLIFERS EDUCATION FUNDERS COMMUTING PROFESSIONALS SAVVY SHOPPERS
  • 5. ©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard 5 10101010101 010101010101011010101 0101011101010110101010101 0100100101010110101010100 0101010000000000111111111 0101010101010101010101010 1010101010110101010101011 0101010101010101010101010 1010101010110101010101010 1010101010101010101010101 0101010101101010101010110 1010110101010101010010010 1010110101010100010101000 000000011111111101010 10010101011010 ©2016 MasterCard - No reproduction or sharing without express written consent of MasterCard
  • 6. ©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard KNOW YOUR CUSTOMERS BETTER ACROSS CHANNELS. FI’s & Merchants rely on Mastercard Advisors SMART DATA AND ANALYSIS TO… MAKE RETENTION A MAIN FOCUS REWARD THEM FOR BEING LOYAL AND THEY WILL STAY ACQUIRE NEW CUSTOMERS UNDERSTAND YOUR WALLET SHARE ©2016 MasterCard - No reproduction or sharing without express written consent of MasterCard
  • 7. ©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard 7 ©2016 MasterCard - No reproduction or sharing without express written consent of MasterCard Prescriptive Insights Predictive Insights Descriptive Insights Differentiators: Technology Infrastructure Real-Time Analytics Expertise and People Practices Speed of Execution
  • 8. ©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard©2014 MasterCard - No reproduction or sharing without express written consent of MasterCard 8 Contact: Sukanyya Misra sukanyya.misra@mastercard.com Learn more at: www.mastercardadvisors.com/solutions ©2016 MasterCard - No reproduction or sharing without express written consent of MasterCard