1) The document discusses the poor governance of Bangabandhu Sheikh Mujib Medical University (BSMMU), which was established in 1965 as the Institute of Postgraduate Medicine and Research. 2) A survey of 20 individuals found that 80% felt the hospital's service was unprofessional, with most respondents rating their satisfaction level as either 2/5 or 3/5. 58% felt all factors like staff behavior, management, and environment needed improvement. 3) Based on the findings, recommendations are made to hire more qualified staff, improve management systems, implement rules strictly, increase professionalism, improve the environment and crowd management, and increase the hospital's budget.

1. Welcome To
The Presentation

2. Submitted to:
Dr. Mahbubur Rahman (MBU)
Professor,
Department of Political Science and
Sociology,
North South University.
The Poor Governance of BSMMU
Group Details:
Name ID
Shahunjah Rahman Ridoy 1230436630
Sadnan Asif 1320110030
Sadia Islam 1331294630
Sumaya Abedin 1410360630
Sumaiya Nusrat 1430410030
Afshaan Iftikhar Ali 1430562630

3. Bangabandhu Sheikh Mujib Medical University
(BSMMU )
 Institute of Postgraduate Medicine and Research (IPGMR), popularly referred
to as PG Hospital.
 It was established in East Pakistan in December 1965.
 The motive of the establishment of the institute was to conduct a Government-
controlled postgraduate institute for medical research and studies.
 It was renamed as Bangabandhu Sheikh Mujib Medical University (BSMMU)
by the Act (No. 1, 1998) of Jatiyo Sangshad after the first President of
Bangladesh, Bangabandhu Sheikh Mujibur Rahman.

5. BSMMU
 PG Hospital was converted into a Medical University for expanding the
facilities for higher medical education and research in the country.
 Till now, it is the only Postgraduate Medical Institution in Bangladesh &
it has the highest Medical Facility in the country.
 The cost is most reasonable. Investigations from private hospitals and
clinics cost two or three times more than here.
 As it is the most sophisticated institution, the pathological investigation
reports are accepted all over the world.

6. Problem Identification
Roles of Hospital Management
Mismanagement of BSMMU
Lickings in Information
Less Co-ordination
The Poor Governance of BSMMU

7. Data Collection
Primary Research:
 Online survey, with structured questions.
 Sample of 20 individuals
 Attempted to figure out the sample’s opinion and experience
on BSMMU’s service.
Secondary Research:
 Article titled “Misuse of BSMMU hospital facilities”
 Published in The New Nation newspaper
 Published on November 27, 2016.
The Poor Governance of BSMMU

8. Data Analysis
The Poor Governance of BSMMU
Among the responses we have collected,
 80% of the respondents said that the service of BSMMU was not professional
enough whereas the remaining 20% beg to differ.
This shows that the service provided by the hospital is not satisfactory and
they need to improve their quality of administration.

9. 1
20%
2
35%
3
35%
4
10%
5
0%
Level of Satisfaction
The Poor Governance of BSMMU
On a rate of 5,
35% of the respondents gave 2/5 and
35% gave 3/5.
20% gave 1/5
Which means that they were very unhappy with the
service of BSMMU.
Data Analysis

10. Behavio
r of
Staff
12%
Managemnet
Queue
15%
Environment
15%
All of the
factors
58%
Improvement
The Poor Governance of BSMMU
When asked about the sections which require improvement,
 12% of the respondents answered the behavior of the staff,
 15% said management queue,
 the other 15% said environment and the remaining
 58% said that all of the factors which were mentioned need improvement.
This shows that BSMMU needs a lot of improvement in their provision of services.
Data Analysis

11. Research Findings
 Unsatisfied patients
 Chaotic environment
 Poor queue management
 Impolite staff
The Poor Governance of BSMMU

12. Recommendations
The Poor Governance of BSMMU
Hire more educated and qualified staffs
Improve management system
Implement rules strictly
Be more professional

13. Recommendations
The Poor Governance of BSMMU
Improve overall hospital environment and
cleanliness
Improve crowd management
Increase budget for improving overall
hospital management