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Best Practices in Catalog
Integration & Data Governance
Lisa Chapman - SAP Ariba Live 2018
© Copyright 2018 Dell Inc.2
© Copyright 2018 Dell Inc.3
Dell E-commerce Timeline
1998: Dell
partners with SAP
Ariba to support
CIF catalog
customers
2000: Expansion
of integration
team to 5
resources
1999: Dell
enables punch-
out catalogs and
electronic POs
2002: Electronic
invoices first
supported
2003: Dedicated
B2B Consultant
Team formed
2007: Custom
map technology
deployed
2010: Branding
investment for
PremierConnect
program
Investment in
Global catalog and
procurement
2012: Company wide
Sales training and
awareness campaign
TODAY:
• Team of 17 dedicated
Integration Architects
• Dedicated IT
resources
• 455 SAP Ariba
integrations WW
• 2938 total integrations
WW
© Copyright 2018 Dell Inc.4
Dell Online Catalog Offerings
Supplier and Buyer hosted options
Supplier Hosted / Punch-Out Buyer Hosted
• Preferred catalog type
• Online catalog
maintained and hosted
by Dell
• Utilizes customer’s
authenticated Premier
page
• Updated in real time
• Low maintenance
catalog
• Static catalog solution for customers without Punch-Out
capabilities
• Catalog content created by customer’s Premier page
• Static catalog requiring scheduled updates of products
and prices
• Maintained by Dell and Customer
• High maintenance catalog
© Copyright 2018 Dell Inc.5
Dell Online Catalog Content
Custom Configurations Systems Software & Peripherals
3 customizable catalog options
© Copyright 2018 Dell Inc.6
Dell Data Governance Best Practices
Data
Governance
MerchandisingCatalog
Management
TechnologyPricing
• Management of
product placement,
product information
• Publish marketing
content and offers
• Auto feed for catalog
updates, changes –
scheduled as needed
• Scheduled updates for
expiring components
• 100% maintenance
coverage for all custom
configurations
• Proactive management
of product end of life
cycles
• Implementation of
pricing guidance to
catalogs
• Pricing compliance on
custom configurations
© Copyright 2018 Dell Inc.7
Evaluate previous purchase history to determine best catalog content
Understand how customer’s system manages content updates and
timing for updates
Opportunity to standardize on stocked product and upgrades
Set expectations with the customer for content and quote expiration,
catalog update process
Quarterly pricing and content reviews with customer, sales and catalog
manager
Purchase History
Content
Management
Content
Optimization
Education
Review
Dell Buyer Best Practices
© Copyright 2018 Dell Inc.8
Lisa Chapman
Senior Manager I eCommerce Integration
Dell | NA Commercial Online
Desk +1 512-723-1250
Lisa.Chapman@dell.com
Contact Information
Best practices in catalog
integration and data
governance
Eddison J. Moreno B – B2Bi Manager
Company Overview
17 Years
Working relationship
12K+
purchase orders per year
$1.2B+
revenue generated per year
120+
ANIDs across the globe
11
Nov 1st 2015
Introduction
“A happy customer will come
back again”
Catalog Management
first step in the supplier’s process.
Catalog requirements
may vary drastically from customer to customer
12
Catalog management & Integration process
13
Product
modeling
Deal
creation
Catalog
creation
Catalog
testing
Catalog
publishing
Processing of
electronic
documents
Customer experience
Consistent offering around the globe
Catalogs compliant with local regulations
Efficient management of EOL and obsolete products
Different types of catalog solutions
Fast and reliable procurement process
14
What’s next
for HPE?
SAP Hybris & SAP S4
Hana
Attribute based model
Full range of products
in the catalogs
15
Thank you Eddison J. Moreno
B2B Integration Manager
Email:
eddison.moreno@hpe.com
Phone: (m) +57-310-2588759
Twitter address:
@eddisonmoreno 16

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Best Practices in Catalog Integration and Data Governance - 56592

  • 1. Best Practices in Catalog Integration & Data Governance Lisa Chapman - SAP Ariba Live 2018
  • 2. © Copyright 2018 Dell Inc.2
  • 3. © Copyright 2018 Dell Inc.3 Dell E-commerce Timeline 1998: Dell partners with SAP Ariba to support CIF catalog customers 2000: Expansion of integration team to 5 resources 1999: Dell enables punch- out catalogs and electronic POs 2002: Electronic invoices first supported 2003: Dedicated B2B Consultant Team formed 2007: Custom map technology deployed 2010: Branding investment for PremierConnect program Investment in Global catalog and procurement 2012: Company wide Sales training and awareness campaign TODAY: • Team of 17 dedicated Integration Architects • Dedicated IT resources • 455 SAP Ariba integrations WW • 2938 total integrations WW
  • 4. © Copyright 2018 Dell Inc.4 Dell Online Catalog Offerings Supplier and Buyer hosted options Supplier Hosted / Punch-Out Buyer Hosted • Preferred catalog type • Online catalog maintained and hosted by Dell • Utilizes customer’s authenticated Premier page • Updated in real time • Low maintenance catalog • Static catalog solution for customers without Punch-Out capabilities • Catalog content created by customer’s Premier page • Static catalog requiring scheduled updates of products and prices • Maintained by Dell and Customer • High maintenance catalog
  • 5. © Copyright 2018 Dell Inc.5 Dell Online Catalog Content Custom Configurations Systems Software & Peripherals 3 customizable catalog options
  • 6. © Copyright 2018 Dell Inc.6 Dell Data Governance Best Practices Data Governance MerchandisingCatalog Management TechnologyPricing • Management of product placement, product information • Publish marketing content and offers • Auto feed for catalog updates, changes – scheduled as needed • Scheduled updates for expiring components • 100% maintenance coverage for all custom configurations • Proactive management of product end of life cycles • Implementation of pricing guidance to catalogs • Pricing compliance on custom configurations
  • 7. © Copyright 2018 Dell Inc.7 Evaluate previous purchase history to determine best catalog content Understand how customer’s system manages content updates and timing for updates Opportunity to standardize on stocked product and upgrades Set expectations with the customer for content and quote expiration, catalog update process Quarterly pricing and content reviews with customer, sales and catalog manager Purchase History Content Management Content Optimization Education Review Dell Buyer Best Practices
  • 8. © Copyright 2018 Dell Inc.8 Lisa Chapman Senior Manager I eCommerce Integration Dell | NA Commercial Online Desk +1 512-723-1250 Lisa.Chapman@dell.com Contact Information
  • 9.
  • 10. Best practices in catalog integration and data governance Eddison J. Moreno B – B2Bi Manager
  • 11. Company Overview 17 Years Working relationship 12K+ purchase orders per year $1.2B+ revenue generated per year 120+ ANIDs across the globe 11 Nov 1st 2015
  • 12. Introduction “A happy customer will come back again” Catalog Management first step in the supplier’s process. Catalog requirements may vary drastically from customer to customer 12
  • 13. Catalog management & Integration process 13 Product modeling Deal creation Catalog creation Catalog testing Catalog publishing Processing of electronic documents
  • 14. Customer experience Consistent offering around the globe Catalogs compliant with local regulations Efficient management of EOL and obsolete products Different types of catalog solutions Fast and reliable procurement process 14
  • 15. What’s next for HPE? SAP Hybris & SAP S4 Hana Attribute based model Full range of products in the catalogs 15
  • 16. Thank you Eddison J. Moreno B2B Integration Manager Email: eddison.moreno@hpe.com Phone: (m) +57-310-2588759 Twitter address: @eddisonmoreno 16